Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $210.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 510 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 510 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a nice phone with good battery life and large display. Has many features you can only find in a flip phone. Time will tell how it holds up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Flip

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has definitely returned to making good cell phones. This phone feels great, and has smooth operation both physically and technically. It feels like a premium phone and has all the features. The outer display is small, but it's not a deal breaker. The crease is acceptable and the hinge operates flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it! You will love this phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's fast, easy to use. Being able to fold the cellphone up and secure in a pocket is great!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for your feedback, Dyyanne! I'm so glad to hear that you love your phone and find it fast and easy to use! The ability to fold it up and keep it secure in your pocket is indeed a fantastic feature. We're here to make sure you continue to have a great experience with your Motorola device. You may join our official RAZR 2023 community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola Razr is absolutely amazing. I have been saving for this phone and I am impressed. Good job! And thank you Best buy for your awesome service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JasonJ. We are so grateful for the wonderful feedback that you shared with us. Thank you for the trust you have placed in us, and we are so happy that you are satisfied with your purchase. We kindly invite you to join our official community and share your experience with other Moto users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My motorazor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this phone it has been working great for me. The camera is what I saw in the ads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAZR 2023

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Razr 2023 for a month now. Love the phone no issues. Works great, fast and the features are awesome. Not a complicated phone at all. Very user friendly. Enjoying it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, you can trust. The flip is easy and anyone can enjoy this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice flip

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this a year ago for my dad. The phone is pretty awesome. He just loves it. The only drawback is with the camera. It could have been a little better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, AdharshS. We're so happy to hear that your dad loves his Moto Razr phone. We appreciate your thoughts on the camera. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Used razr 2023 phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works told it would, it looks new and have had no issues with this unlocked phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DennisU, We're happy to hear that your Moto Razr 2023 phone is working great and that you’ve had no issues with the unlocked phone. It’s awesome to know it’s meeting your expectations and delivering a smooth experience! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Black Line of Death

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pink Motorola Razr foldable phone from Best Buy, and within a year, the screen developed a large black line along the crease where the phone folds, rendering it completely unusable. Unfortunately, when I returned to the store for assistance, the customer service team simply said, “Sorry, there’s nothing we can do.” I even asked if they could provide a discount on a replacement phone as a goodwill gesture for selling me a defective product, but they refused, stating the listed price was final. To be fair, when the phone was operating, it performed very well. The screen and camera quality were both impressive, and I was initially very happy with the purchase. However, the durability of the foldable design is clearly a major issue. I would not recommend this product or the lackluster support I received from Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Handy Flip

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot more phone than I was expecting. So far I really appreciate it. I had a simple flip phone for years and I liked the compact simplicity of it, but it was time to finally get with the times and improve my technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Razor!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Motorola Razor and haven't been more happy. I love how the phone folds and fits perfectly in my pocket. I haven't had an issue with it since I had it.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    motorola

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonder full device nice to use easy to handle working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PHONE

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE CELL PHONE, PRACTICAL, COMFORTABLE AND WELL BUILT

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola do it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, it works really good. The batery is perfect, I charge the phone just one tome Even 2 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern Razr

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my Razr so far. I've always enjoyed having a flip phone and the Razr gives that nostalgic feel with a very modern approach to having a foldable smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone good battery life. Very dependable phone. For great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great value for the price. Worth a look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, has all the great features of a more expensive phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable Flip Phone without being primi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, easy to use. Simple yet all the bells and whistles. Can use it whatever way you want. The price is much higher that the cheap flip but not the cost of the fancy flip phones.

    I would recommend this to a friend