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Customer Ratings & Reviews

Your price for this item is $210.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 510 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 510 reviews
  • Rated 5 out of 5 stars

    satisfactory purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment at an affordable price, better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    bice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far good gentle phone for ladies, looks lovely and always liked flip phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Razr Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift that I've received for my bday this year !!! Love the camera quality,the way it folds amazing and the way it looks like!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JenniferS. Thank you for taking the time to share your experience with one of our phones. We are glad that the phone is working as it should and that you are happy. You can join our online community if you would like to know more about the exciting features of our devices:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, Spectacular, beautiful and works very well, the photographs are wonderful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlonsoZ, We're delighted to hear that you find your device beautiful and that it's performing exceptionally well for you. It's great to know that you're enjoying the wonderful photo quality too.If you're interested, you may want to check our official Motorola community page for Moto owners: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll see how long this last.My 2024 razor purchase stopped working after the 13th month!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    You won’t regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mum back home in Africa. She loves every inch. She loves to take clear pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto Razr 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of the folding phones until I took a chance and bought this one. I absolutely love the phone and it works great. It's very convenient to carry when closed and protected, and the external display is great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, KevinM. We’re thrilled to hear that you took a chance on the folding phone and are now loving it. It’s great to know that the convenience and external display are working well for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola razor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone in the world with a change for over a day and the folding mechanism is so sweet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality. The phone is lightweight and portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything is good except battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one for my mom and she absolutely loved the product. I can still remember her face when I gifted this phone to her. Touch facitlity - Awesome Battey - okay but not great - this is the reason for less rating UI - loved it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bestbuyuser, We're so glad to hear that your mom absolutely loved the phone! It must have been a joy to see her reaction when you gifted it to her. The touch facility and user interface are indeed standout features of this phone. It's great to know that she found them to be awesome and enjoyable to use. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Razor Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great phone but the price point is a little hi but Love the camera,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    first rate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent. fits in a pocket. works with my Ting servie

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola Razr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Android I have purchased. It pairs great hearing aids and sound is great. Better than using a iPhone.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Welp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone does get a bit warm when using small screen with phone closed but other than that its a good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone like no others

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever I’ve had it for 5 months and it’s really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good little phone, with lots of doodads to play with.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear you're enjoying the phone and having fun exploring all its features and doodads. It’s always great to know when a device brings both functionality and enjoyment. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Kings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased, but am very happy so far. My pictures are vibrant and clear!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KarenK. We appreciate you taking the time to provide such complimentary feedback about our product, and we thank you for buying this phone. We're delighted you are satisfied with your purchase and pleased with the phone's features. Please visit our official community page to stay informed about our devices at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle MotorolaMobility

  • Cons mentioned:
    Hinge

    Rated 2 out of 5 stars

    Buy a Motorola Stylus 5G Instead.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I treaded in a 2024 Razr+ because the phone function was awful. I was hoping that another flip phone would do the trick but nada. The build quality is cheap, the hinge is rough, the screens are just ok, and the external screen is useless. Nothing against Motorola, they make a great phones, just not this one.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Paul, Thank you for sharing your feedback and we're sorry to hear that your experience with the phone didn’t meet your expectations. We appreciate you taking the time to express your thoughts, as they help us improve the devices we offer. As we stand by our phones, we'd like to help get this sorted out. Please write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Rating Razr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks good, but very delicate screen. ✨️

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it has very good camera quality and how it's able to open and fits in my bag

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, Vanny83. We're delighted that you appreciate the very good camera quality and find the phone's size convenient for fitting into your bag. If there's anything specific about the camera or any other features that you love, feel free to share it with our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. Enjoy capturing great moments with your phone. -Mitch MotorolaMobility