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Customer Ratings & Reviews

Your price for this item is $210.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 510 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 510 reviews
  • Rated 5 out of 5 stars

    Best razor phone around.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one around really enjoy it the picture quality is amazing and would definitely give as a gift

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    I don't recommend this model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the Raza 2023 model, I purchased a open box unlocked for almost 500.00 dollars and I was not happy with the Motorola Raza because it got very hot while using it, I'm not a phone person whom talks alot or just constantly on a phone playing games etc. I didn't even have the phone 14 days and returned it for the Samsung galaxy flip 5 much better phone and I'm very pleased with the Samsung.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lala, we are sorry to hear that your phone is experiencing warmth/overheating concerns. We are here to assist you. The device will display a warning sign if it is truly overheating and may provide suggestions on how to cool it down. Just to clarify, did the overheating occur on the first day of use? Could you please share what activities you were engaged in when the overheating happened? Feel free to reach out to us with this information. For any other inquiries, please don't hesitate to send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Best job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my apple SE to my Motorola transferred great job well done

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, JeraldHughes. We’re thrilled to hear that your transition to Motorola went smoothly. Ensuring a hassle-free experience is our goal, and it’s wonderful to know we hit the mark for you. If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I bought it for my husband who always has issues with phones. This one he actually said he loved. Thank you so much.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shellyks. We appreciate your trust in Motorola. We are overjoyed to learn that you chose this for your husband and that he loved it. Thank you! If you're interested, we'd like to hear your story and share it with Moto users here:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first foldable screen device. Set up was very simple, as I have been using an esim service. Quick and responsive interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gman's brothers phone/

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped my Brother get this phone after his phone was disabled. He got the extra insurance. He seems to love it now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what a phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is great, looks great, make me look important

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Glad you’re loving the Razr 2023! It has that sleek, head-turning style that makes a statement. There’s something about a foldable phone that always grabs attention, and it’s great to hear it’s giving you that “important” vibe. if you ever have any questions or need assistance, feel free to reach out at: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone I like it It has a good camera, it is something different from the traditional phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I love it. Best phone out there for everything.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic review, GinnyG. We're thrilled to hear that you love your phone and consider it the best for everything. Your satisfaction means a lot to us, and we’re glad it’s meeting all your needs. If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Brenda flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get the hang of this phone will continue to explore the setings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mtotorolla Razr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good , easy to handling, shock resistant..very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 ⭐️ deserving product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Price Value match for your product needs. Highly recommended

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your enthusiastic feedback, SizZi. We’re thrilled to hear that you find our product deserving of 5 stars and that it offers excellent value for your needs. Your recommendation means a lot to us, and we appreciate your support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    razr 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be easier to set up. Would be better with a larger exterior screen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrettR, I appreciate your feedback. It sounds like there are a few areas where the phone's design and user experience could be improved. We take customer insights seriously, and your comments help us understand what features are most important to our users. You may join our official RAZR 2023 community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Works perfectly. It works well and battry last ok

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CynthiaA, Thank you for sharing your experience! We're so glad to hear that you love the phone and that it's working perfectly for you. It's great to know that the battery life meets your needs as well. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    As expected from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, the phone is a good rounded cellphone, well made. The employee's are kind and well informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone over all and works perfectly like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate,..................................!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and loved it for my 93 year old grandma! Thanks Motorola

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maestro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i have not having any problem at all with my new phone it has been working flawlessly.And i'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store to shop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gone come shopping for what I needed with bestbuy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, Davenport1952. We’re thrilled to hear you’ve had a great shopping experience with Best Buy. It’s always our goal to provide the best products and services to meet your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility