Customer Ratings & Reviews
- Model:
- PAY80007US
- SKU:
- 6557869
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.
This summary was generated by AI based on customer reviews.
Great folding phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great phone! I love it! It’s convenient since it folds.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Glad to hear you love it! The foldable design definitely makes it super convenient. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Carlos
- Cons mentioned:Heat
I don't recommend this model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the Raza 2023 model, I purchased a open box unlocked for almost 500.00 dollars and I was not happy with the Motorola Raza because it got very hot while using it, I'm not a phone person whom talks alot or just constantly on a phone playing games etc. I didn't even have the phone 14 days and returned it for the Samsung galaxy flip 5 much better phone and I'm very pleased with the Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lala, we are sorry to hear that your phone is experiencing warmth/overheating concerns. We are here to assist you. The device will display a warning sign if it is truly overheating and may provide suggestions on how to cool it down. Just to clarify, did the overheating occur on the first day of use? Could you please share what activities you were engaged in when the overheating happened? Feel free to reach out to us with this information. For any other inquiries, please don't hesitate to send us an email at [email protected]. -Ythan
Looks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks new though it's open box but still looks good
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, ShivaramP. We're glad to hear your open-box device looks and feels like new. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
open box steal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone was rated excellent and sold as open box.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JamesR, Thank you for your feedback! We’re glad to hear you found such a great deal on an open box device and that it’s living up to its excellent rating. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Ms.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I bought it for my husband who always has issues with phones. This one he actually said he loved. Thank you so much.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Shellyks. We appreciate your trust in Motorola. We are overjoyed to learn that you chose this for your husband and that he loved it. Thank you! If you're interested, we'd like to hear your story and share it with Moto users here:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle
Definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice touchscreen flip phone with plenty of features and good specs
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Hubacek, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you’re enjoying your phone and its features. It’s great to know that the touchscreen and specs are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Gman's brothers phone/
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped my Brother get this phone after his phone was disabled. He got the extra insurance. He seems to love it now!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GeraldF, we are truly grateful for your valuable feedback and for selecting us as your trusted device provider. We kindly invite you to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en, where you can stay connected with our vibrant community. -Ythan
Best razor phone around.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one around really enjoy it the picture quality is amazing and would definitely give as a gift
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your fantastic feedback, AliyevM. We're thrilled to hear that you’re enjoying your phone and loving the picture quality. It’s wonderful to know you’d consider it as a gift. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Screen failure
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cellphone looks too nice but the screen has a black point on center just when fold it, was gif for my wife and she is out to USA for that reason I have not returned it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JuanH, We're sorry to hear about the screen problem. That’s not the experience we want for our customers. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at [email protected] and we'll be assisting you from there. -Mitch
Love the product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great amazing love the phone and love the experience with the purchase
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoseguadalupeA, Thank you for the awesome feedback! We’re so happy to hear you’re loving the phone and had a great experience with your purchase. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Razorflip
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of nice features but it drops call and has to be restarted often throughout the day. Hard to find assecories to fit it. The sound comes in and out often
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Yesyesyes, We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch
I love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone, very well when is folded and it's manageable easy.
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first foldable screen device. Set up was very simple, as I have been using an esim service. Quick and responsive interface.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Elkaholic89! Thanks for the perfect rating you left for us. We appreciate you putting your trust in us. Kindly follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Nate
Brenda flip phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to get the hang of this phone will continue to explore the setings.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you sharing this positive review, shorty1953soundbarreview. Thanks for putting your trust in us. Kindly follow us on our official community page and get updates on our latest devices at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Nate
razr 2023
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could be easier to set up. Would be better with a larger exterior screen
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrettR, I appreciate your feedback. It sounds like there are a few areas where the phone's design and user experience could be improved. We take customer insights seriously, and your comments help us understand what features are most important to our users. You may join our official RAZR 2023 community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Iza
phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good phone I like it It has a good camera, it is something different from the traditional phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive review, Caza. We're thrilled to hear you love the camera and appreciate the unique features of our phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Best job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From my apple SE to my Motorola transferred great job well done
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your kind words, JeraldHughes. We’re thrilled to hear that your transition to Motorola went smoothly. Ensuring a hassle-free experience is our goal, and it’s wonderful to know we hit the mark for you. If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
what a phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone is great, looks great, make me look important
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Glad you’re loving the Razr 2023! It has that sleek, head-turning style that makes a statement. There’s something about a foldable phone that always grabs attention, and it’s great to hear it’s giving you that “important” vibe. if you ever have any questions or need assistance, feel free to reach out at: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Aria
Conns and some pros
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like folding part. more compact than other cell phones. There are some performance issues. 1 i do not get continuous notifications from FB messenger. it s funky. i get it from marketplace but not from friends or other communications. when make calls people on the other line cannot hear me. It is frustrating
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, Ireview. We're delighted to hear that you're enjoying the compact design of your folding Motorola device. However, we're sorry to learn about the performance concerns you're experiencing, such as the intermittent notifications from Facebook Messenger and the audio problem during calls. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
As expected from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, the phone is a good rounded cellphone, well made. The employee's are kind and well informed.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ElvinD, We're thrilled to hear that the phone meets your expectations and that our team provided excellent service. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
