Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 520 reviews
Rated 1 out of 5 stars
Don't buy this, it WILL break. Worthless.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this for a little over 2 months, always very careful with it, as I do all of my expensive electronics. DO. NOT. BUY. IT. The screen WILL break on you when you absolutely least expect it, it is a defective product and should not be on the market AT ALL. I was on my phone in bed a couple nights ago getting ready to sleep, everything was just fine, closed the phone up, put it on the end table next to me so I could get to sleep. Next morning, a little black smudge was there, thought it was just dirt or some debris, but it was the screen itself, right where the phone folds. Not worth a dime, let alone the 5-700 dollars they're selling them for. It's absolutely criminal that they can get away with releasing such a defective product to the public for profit and getting away with it. I would add photos of the screen if my screen would actually work.
This review is from Motorola - razr 2023 128GB (Unlocked) - Sage Green
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi JustusV, This is not the experience that we wanted you to have with us and we're sorry for any inconvenience this may have caused. As we stand behind our products, we would like to have the opportunity to investigate your concern. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was like new, everything I expected, highly recommended
I would recommend this to a friend
Rated 5 out of 5 stars
Sleek
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great and beautiful phone probably one of the best out there right now
This review is from Motorola - razr 2023 128GB (Unlocked) - Sage Green
This reviewer received promo considerations or sweepstakes entry for writing a review.
Came in quickly and nice package and I got a good price
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi ErikaC, thank you for your feedback! We're thrilled to hear that your package arrived quickly and in good condition and that you were pleased with the price. Providing excellent service and value is our priority. You may join our Motorola - Razr 2023 community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Elle
Rated 5 out of 5 stars
Beautiful phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful phone, lightning fast, great resolution, easy easy to use
This review is from Motorola - razr 2023 128GB (Unlocked) - Cherry Blossom
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is great.
Both displays are very sharp.
You don't even notice the fold in the screen when it's open.
This review is from Motorola - razr 2023 128GB (Unlocked) - Sage Green
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thanks for sharing your feedback on the phone, BrandonS. We're glad to hear that you're enjoying it, especially the sharpness of both displays.It's great to know that the fold in the screen is hardly noticeable when the phone is open, providing a seamless and immersive experience. If you have some time, you may want to take a look at our Moto Razr community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 4 out of 5 stars
Motorola razr
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product came in timely fashion and is as represented online..
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been able to use the phone for both work and personal use and it has exceeded expectations.
This review is from Motorola - razr 2023 128GB (Unlocked) - Sage Green
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hello helpful! We appreciate your support and for choosing one of our Motorola devices. Thank you for sharing your experience with us. To stay updated on our latest devices and connect with other Motorola enthusiasts, we encourage you to join our official community page. Simply visit https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. We look forward to seeing you there! -Ythan
Rated 5 out of 5 stars
Great value phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone came in excellent condition and has worked like a dream!!
This review is from Motorola - razr 2023 128GB (Unlocked) - Sage Green
This reviewer received promo considerations or sweepstakes entry for writing a review.
My brother absolutely loves this phone. It's been his dream phone and I absolutely don't regret getting it for him
This review is from Motorola - razr 2023 128GB (Unlocked) - Sage Green
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi MariahK, We're thrilled to know that your brother loves the phone, and it's fulfilling his dream. It's great to hear that you don't regret getting it for him. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 5 out of 5 stars
Moto
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect!
I can't wait to update next year, I am very happy
This review is from Motorola - razr 2023 128GB (Unlocked) - Sage Green
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is very good and slim and very easy to use its great phone
This review is from Motorola - razr 2023 128GB (Unlocked) - Sage Green
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hello, KashyapT. Thank you for your feedback! They help us improve our products. We're also glad to hear you enjoy your Razr 2023's size and specs. If you ever need help with Motorola, we're here for you. You can contact us at any time. -Aria
Rated 5 out of 5 stars
I like it so far.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it so far, i’ve only had it for a few weeks now and it’s working pretty well and I love that it’s a flip phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the phone and great shopping experience as always at Best Buy!!!!
This review is from Motorola - razr 2023 128GB (Unlocked) - Sage Green
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you so much for your positive feedback, ChristopherS. We're delighted to hear that you love your Moto Razr and had a great shopping experience at Best Buy. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch