Customer Ratings & Reviews
- Model:
- PAY80007US
- SKU:
- 6557869
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.
This summary was generated by AI based on customer reviews.
Phone is cool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good phone wise...the screen has had some issues
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChereeB, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Ythan
Worst piece of crap I have ever purchased.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to send my RAZR in twice in the first six months of owning it for repairs by the manufacturer. I just got it back yesterday, and woke up to a non-functioning screen, once again! That makes THREE times in the first six months of ownership! Absolute garbage. I had fears of screen issues, but figured, how bad could it be? Well, it's bad. Really, really bad. Way worse than I had imagined was ever possible. Be prepared to be without your phone for awhile once every few months! No point to the folding, unless you count the added point of failure as one. Motorola refuses to swap for any other model, and would rather repair endlessly apparently. They did offer to send me an identical replacement before I send mine back, ALL I HAD TO DO IS PAY A DEPOSIT OF $300!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I'm sorry to hear about your ongoing problem with your Motorola Razr Plus 2023. It’s incredibly frustrating to deal with repeated repairs, especially in such a short time frame. While we strive to provide high-quality devices, it sounds like your experience has not met those expectations. If you need our assistance, do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Aria
Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service at the store , I like the product as well
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive experience, JonathanC. We are glad that you appreciate the phone and its performance. To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle
Motorola razr 2023
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone that I purchased from Best Buy. It was worth the money.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, Matt! We're thrilled to hear that you're enjoying your Motorola phone and that it was worth the investment. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Razor Motorola
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera video is lacking a sharper resolution. Screen protector and phone case outer shell were not available in store.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RaulP, We’re sorry to hear that the camera video resolution didn’t meet your expectations, and we understand how important it is to have clear, sharp visuals. Regarding the screen protector and phone case outer shell availability, we apologize for the inconvenience caused by their absence in the store. We appreciate you taking the time to give us feedback. We'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.-Mitch
Razr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone fast easy delivery great customer service
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi user538876! It brings us great joy to hear that you received exceptional customer service and that you were pleased with your recent purchase ser538876. Thank you for selecting Motorola Mobility and BestBuy as your trusted partners. Remember, we are always available to assist you whenever you need us. Don't forget to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en to stay connected with us. -Ythan
Nice phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first motorola device and it’s great! Love it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarcosAcero, We're thrilled that you're enjoying your first Motorola device and that it's meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Poor Battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received my phone on 12/10/23. As an android user for 12 years, the battery life on this phone reminds of my original htc evo 4g from 2010. I get to 25% by 2pm. This is rare given I installed the exact apps on my pixel 6 and previous mid range samsung before that. With those phones, I would get 25% by the time I went to bed at midnight. I love everything else about the phone, but not worth owning a portable phone if I have to carry around a spare battery. Will have to return.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello EricT. Thank you for bringing this to our attention. We are glad to know that you still find the phone good despite the fast battery drainage. We would like to assist you in resolving this concern and have some recommended troubleshooting steps that you can try to improve the battery performance of your phone. You may check out the following link for the steps: https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/5059. Please let us know if this helps by sending us an email at supportforums@motorola.com. We are always ready to help you. -Belle
CRAPTASTIC TERD!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTE CRAP!!!! SCREEN FAILED AFTER 2 FREAKIN MONTHS OF USE..
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your experience with us, Mcfuzz. We’re sorry to hear about the concern with your phone's screen. We understand how frustrating this must be. We stand by our phones, we'd like to help get this sorted out. Write an email to us at supportforums@motorola.com for us to further assist you. Kindly refer to this link in your email, we'll surely help you from there. -Mitch
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of trash. We've had three now. All just stopped working.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about your experience, Sarah. It's concerning when devices stop working, especially after multiple instances. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Not useful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No information about the phone no conexión with Apple
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi IlianaO, we apologize that your experience fell short of your expectations. Rest assured, we are committed to resolving this issue regarding our phones. Please reach out to us via email at supportforums@motorola.com. -Ythan