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Customer Ratings & Reviews

Your price for this item is $210.99
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Customer reviews

Rating 4.3 out of 5 stars with 507 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 507 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Hinge

    Rated 5 out of 5 stars

    I feel like I'm 14 again with my old school Razr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first. And a lot remains to be seen as far as durability goes for this hinge and the center of the screen So far though: Cameras are phenomenal for a phone, Motorola's software has improved tremendously, and I simply cannot find a reason to hate it. My old phone lagged behind a bit in specs, but not this one. Cons: very hard to find a case that has hinge protection. I've found a grand total of one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone when it went on sale after my old one was starting to slow down to the point of being unusable. After using the phone for several months, I haven't come across any issues other than the screen being plastic and lots of micro-scratches building up over time. They aren't visible under most circumstances however, so it doesn't bother me. The camera is nice and takes good photos and videos. The battery is on the smaller side, but if you aren't on the phone constantly or always using bluetooth then it will last the whole day just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size

    Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect! I love my Motorola, it's so convenient. I love that I can put it on speaker and continue my conversation with the phone closed! It's beautiful. It runs smoothly, and you can customize it with your favorite colors for text ect. And it's small when closed so you can stick it in your pocket making it quickly accessible to use immediately without having to open and dig for it in your bag.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Small and compact.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how small it gets. Fits perfectly in a breast pocket and you can button the pocket. Not falling out like the other phones. Has a longer battery life than old phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your great feedback, Whitey1eye. We’re so glad to hear that the compact size of your phone is a perfect fit for your pocket and that it stays secure. It’s also fantastic to know that the battery life is an improvement over your old device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around this is a good phone only issue I had was the comfort of it in my hand. Smooth screen can hardly see the fold line .

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size

    Rated 4 out of 5 stars

    Valencia

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son, he loves it! It was a surprise as he had dropped his other phone & it shattered. He raves about how he can easily store it in his pockets, performance style. He loves everything about it! Thinkingbabout getting me one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, the touch screen is small but does so much and you never have to worry about it randomly turning on in your pocket. Honestly I'd wanted one for years now and I kick myself for waiting this long. The phone is absolutely worth every penny. (Fyi it does run a little slow when it gets hot and leaving it plugged in for a while can make it hot but otherwise it's perfect)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic review, Maura. We're thrilled to hear that you're loving your new phone and that it lives up to your expectations. It's great to know that the compact design and reliable touch screen are working well for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My New Moto Z is Sharp.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color and texture of the outer shell of the phone. I've had it for a month. It has performed flawlessly. Great camera, lightning fast, and love the potability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best flip phone in budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cummon been using this phone now picked up at woodbridge and best fun phone i’ve used in this price range!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Phone !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift for My mom and she loves this phone !! , the quality of the materials , the design, price, wow was a great deal

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best cellphone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Best Buy order to store service. The Motor razor 2023 is a decent cellphone and price. It is comfortable to hold into your hand. It's compact, love the cherry blossom color. It's unlockable to use with a different phone carrier. Overall 10/10. :)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive review and for choosing us, Lizzy. We're thrilled to hear that you had a great experience with the Best Buy order-to-store service and that you're satisfied with your Moto Razr 2023. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Hinge

    Rated 4 out of 5 stars

    2023 razr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still attending to apparent glitches, and, I purchased a cover which fits and folds correctly, but, the screen remains unprotected. Also, the hinge and the screen at the hinge leave me reluctant to fold unless necessary. If half-off MSRP is indeed a good bargain: Recommended.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, JimM. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mr. Bravo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, easy to use, the camera is very good, the operating system is fast, it is light and very pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Razr '23

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Super fast and reliable. I actually didn't get the case because it's so durable and the screen is well protected in closed position.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DanielA, We’re thrilled to hear you’re loving your phone and that it’s been super fast and reliable. It’s great to know that you feel confident in its durability and screen protection even without a case. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Durability

    Rated 5 out of 5 stars

    Right phone Right Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Durable, functional and priced right. Motorola's don't come filled with junk apps. The screen is great. I trust it. The act of opening and closing my phone has made me aware of my screen time. That was an unexpected Win.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left the Google Pixel world and bought one RAZR for me and one RAZR for the wife. It's been two months at this point and couldn't beat the price and functionality. It's not the top of the line but it's comparable to the Pixel I used to have. So far there are no issues with this phone from either myself or my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone and compact enough to carry anywhere

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mother. The phone is working great plus is compact enough to carry. Great battery life, great memory and proccessor. Definitely would suggest this phone to anyone looking for a compact phone with full size power.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Eduardo, thank you for sharing your experience with the Motorola Razr 2023! It's wonderful to hear that the phone is working great and meets your expectations. The compact size of the Razr 2023 definitely makes it convenient to carry anywhere, without compromising on power. It's great to know that your mother is enjoying the phone's great battery life, memory, and processor performance. Your recommendation for anyone looking for a compact phone with full-size power is valuable. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the phone! Keeps in touch well! Beautiful design, excellent camera, photos and videos come out beautiful and high quality! I highly recommend purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Zflip killer !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome beats the zflip in so many ways including battery life and screen size jus an al around great phone you won't be disappointed with this purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    In love with this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! The quality of the screen is great and the size of the phone is perfect.

    I would recommend this to a friend
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