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Customer Ratings & Reviews

Your price for this item is $210.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 507 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 507 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone and the battery backup is pretty strong , and i love the camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Perfect pocket phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this phone!!! The size is perfect and it take great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That cellphone has low price, good quality, last Android and it is a compact. Nice

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, folds with no worries screen works great and easy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    WFG Marketing Director

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Unique and so much excited to open it when someone is calling, proud to show my friends because it’s only me who have this kind of phone, thank you Best Buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your excitement with us, HellivieT. We’re thrilled to hear that you’re enjoying your unique Motorola phone and that it’s a source of pride and fun to share with your friends. Your enthusiasm means the world to us! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Excellent product for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. The only thing that needs to be fixed is the software upgrading policy...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Takes great pictures and fits perfectly in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Takes great pictures and fits perfectly in my pocket.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a perfect rating, Nchlsbnch. Thank you for choosing Motorola. -Belle MotorolaMobility

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, screen size, speed and I love the exterior finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone works well, system is fast an runs well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen friendly and stylish

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his phone. He learnt features easy, he loves the compact of.folding, its lightweight and smooth clicking he states.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Treaure. We’re so glad to hear that your grandson loves his new phone and that he’s enjoying the easy-to-learn features, compact foldable design, and smooth clicking. It’s great to know it’s a hit with him! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Love it!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, compact and a sleek design. Better then the Samsung flip phone, Motorola are the originators of the flip. I chose this one over the 2024 as I don't need two screens and I would never be off my phone. Why have two screens! It's designed to flip open and use it not do nearly everything on the closed screen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeanpaulV, We're so glad to hear that you're enjoying the compact design and sleek look of your Moto Razr phone. We agree that Motorola has a long history of innovation with flip phones, and it's great to see you appreciate that. Your choice to go with this model over 2024 is understandable—sometimes simplicity and functionality are key, and we’re happy to hear it’s meeting your needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Razor review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone wife is extremely happy with it and it has perfect sizing for a small pocket

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Motorola razr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use. Compact size is great. Light weight.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience,DavidS. We are happy that you appreciate the phone's design and functions. You can join our online community if you would like to know more about the exciting features of our devices:
      https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Design
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    That was a razor 3

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looked good and you could even give your new razor a retro look but when connected to our mobile provider it would give you unwanted ads every time you would text or went on internet Got rid of it within a month

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LuisH, We’re sorry to hear about your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love the phone I wish I would have got 1 more

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a ok phone. It is just good enough to get you by in life

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Razr phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone not to many problems worked fine no msjor

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Brizmoney69

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a great phone takes good pictures and has a lot of fun choices for you to use when taking them.Wish there was a Outer Shell Casing for Additional Protection against Drops..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, Brizmoney69! We're glad you're enjoying your new phone, especially the great picture quality and the fun options available for taking photos. It's always nice when a device offers features that enhance the photography experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great looking phone at an excellent price .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking phone at an excellent price . Once you hold this in your hand you would definitely consider buying

    I would recommend this to a friend
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