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Customer Ratings & Reviews

Your price for this item is $210.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 510 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 510 reviews
  • Rated 5 out of 5 stars

    Great looking phone at an excellent price .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking phone at an excellent price . Once you hold this in your hand you would definitely consider buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love the phone I wish I would have got 1 more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Razr phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone not to many problems worked fine no msjor

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact phone. Easy to put in pocket and easy to set up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NancyM, Thank you for your feedback! We’re so glad to hear you’re enjoying your Motorola phone and finding it compact and easy to use. It’s great to know it fits conveniently in your pocket and that the setup process was simple. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice Cell Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice Cell Phone well looks apparent and Compact.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Motorola phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works perfectly fine. I love how the pictures look.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, personally i used its older version, in 2008 ish so I just purchased it as a memory. not as main phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ArunB, We're glad to hear that you're enjoying the phone and that it brings back great memories from the 2008 era. It’s wonderful to see how far we've come while still keeping that nostalgic charm. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    good phone overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my mom as a Christmas gift, she hates IOS and only ever bought cheap motorollas before. This was the perfect step up plus the flipping reminds her of the old school phones, and surprisingly it hasn't broken with how often she slaps it closed dramatically

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience and choosing Motorola Mobility Stevie. We are grateful for your support and want to ensure that you have the best possible experience with our products. If you ever need assistance, our team is here to help. Additionally, I recommend following our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en, where you can receive updates and connect with other users. Thank you again for your loyalty to our brand. -Ythan MotorolaMobility

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Flips open and closed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice it flips and everything, very cool 10 out of 10 marshmallows would recommend to any flip flop lover just wanting to flip all day and be cool and differently different for a while

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Razr 2023 review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung user for years but when this phone came out I was so excited since I had a purple razr when I was in high school. So instead of upgrading to a new Samsung I purchased this razr, my husband also purchased the same phone( in green though, not purple...lol). I have had nothing but problems since I bought it. A few months after I bought it a white line appeared from the top left side of the screen all the way down to the bottom. I tried calling for repair but it was going to be over $300 to fix I was told. So I dealt with the line. A few months later it started taking a very long time to charge.my husband and I could be at the same percentage, battery wise and both charge and his would fully charge hours before mine. Also it starting getting hot. So hot that sometimes I couldn't even hold it. I cannot afford to get a new phone so I am stuck with this tilni can but I would not recommend this phone to anyone. . As for my husband's phone. He never had an issue with it until about 8 months into owning the phone. One day he opened his phone and a little black line appeared where the fold in the screen is. He didn't say much about it. He's a man so as long as he could still use it then he was fine. The next day he went to use it and the whole entire screen was black when he opened it and the touch screen didn't work. After that he couldn't use his phone at all. He also wouldn't recommend this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, HeatherB. We're sorry to know that these are happening on your phone. Our goal is to make our customers feel satisfied and to provide a positive experience. We would like to try and help. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Beyond The First Preview (Open Box)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, it's a great phone with many features, yet I'm still learning maneuverability with it. Some pictures taken with the camera while at work came out blurry and I couldn't decipher certain things as some numbers within the photos. Overall, the size is super from compact to full and back to compact size. Video quality is really good to watch films/videos...have already watched a couple on it. Overall, a decent enough phone even though some photos dealing with numbers being displayed are not all that clear at times.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great features!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size flip phone. Wonderful features, great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my mom this really nice foldable and small phone, and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Oh really great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my wife, she loves it. You couldn't ask for a better phone and the camera is fantastic. I have to mention it has great volume,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that your wife loves her new Motorola Razr 2023 and that it has met your expectations. It's great to know that the camera performance and sound quality have impressed you as well. Your positive feedback is invaluable, and we appreciate your support! If you have any further questions or need assistance, feel free to reach out to this link:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new razr! I had one of the originals growing up. I switched to this from a galaxy flip and enjoy this much more. It's way slimmer and lighter. Great value for what you get. I got the pink one and it's super cute. The leather is a nice touch!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TaraJ, We're thrilled to hear that you love your new Razr! The slim and lightweight design, along with the leather touch, certainly adds to the appeal. Choosing the pink one adds a cute and personalized touch. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    New Flip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a flip phone (again) and this met my needs. I use a phone for a phone and photos, not a pocket computer. Would like better instructions printed with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best prices for cell phones anywhere

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new flip phone is definitely worth flipping over. Not only did I get the Best Buy for this phone which was a gift but I was also gifted a $50 gift card from Best Buy along with The best price anywhere and also $50 accessory of my choice on top of all this I Also received my Best Buy rewards for the purchase. You can't get any better than this. I highly recommended Best Buy. This is a Beautiful phone, great price. Best price anywhere after all I got it at Best Buy. By the way, I did not get paid anything for this review and it is an authentic review the. Reason why I put this review in is because I'm a big fan of Best Buy. I have been for quite a number of decades and I will continue to be so because they truly do have the Best Buys

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello DCS77! We're glad to hear that you're enjoying your new flip phone and that you received such fantastic deals and rewards along with it. Thank you for your genuine and enthusiastic recommendation. If you want to learn more about the fascinating features of our devices, you may join our online community. https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the screen, not crazy about the battery life or that it doesn't take a micro SD card

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Quin. We're glad to hear you love the size and screen of your phone. We understand your concerns about the battery life and the lack of a micro SD card slot. As we stand behind our products, we would like to have the opportunity to investigate your phone's battery life concern. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Best model for best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for this model and with a price range of this and from a brand like motorola I feel this is a good purchase

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're grateful, Akumar, for your feedback on your new Motorola device. It means a lot to us that you chose Motorola Mobility as your device provider and took the time to share your experience. Stay connected with us on our official community page to stay updated on our latest devices. Just visit https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Best fold phone in the budget.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones in this price. Sleek, durable and best. This review is after 3 months of use.

    I would recommend this to a friend