Customer Ratings & Reviews
- Model:
- PB250013US
- SKU:
- 6584249
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.
This summary was generated by AI based on customer reviews.
Cool Flip Phone! Recommend it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing flip phone with cool features added by Motorola. Coming from a pixel 8 I miss some of the software features by pixel but razr makes up for it in other features related to flip form-factor. If you're looking for a flip phone, look no further.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the great feedback, Narendra. We're thrilled to hear that you're enjoying the Moto Razr and its unique flip form factor.If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Transformer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the form factor! this makes a very good work phone, it is very compact when folded , but can transform into a big screen when needed ! haven't had any problems with the phone so far it functions very well and was reasonably priced. Thanks Best Buy!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We love hearing this, Ajon. We're glad it's been a great work phone for you and that you're enjoying it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience, good producto and good delivery
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Analopez, We're thrilled to hear that you had an excellent experience with both the product and the delivery. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Technician
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, i would recommend to my friends and my family this special event
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are thrilled to hear that you find our Motorola Razr 2024 as a great device. We appreciate your honest feedback. To learn more about the Motorola Razr 2024, please visit our official community page:https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.-Aria
Nice phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So got this not thinking I would be too crazy about its thickness when closed, thinking it would be too thick in the pocket. But gladly it is great, Ive had this phone for about a month now and really like it, works good and happy about getting it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Loud, We’re so glad to hear you’re enjoying your phone! It’s great to know that the design works well for you, even with the thickness. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life
Not worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone responsiveness is very slow. Battery is great. I can't handle how slow this phone is compared to my Samsung galaxy s22 ultra. I loved the old Razrs so I bought this for nostalgia sake but I need to return it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Deshawn58, We're sorry to hear you’re having concerns with the phone’s responsiveness. We appreciate your feedback, especially as a fan of the old Razrs. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When first turned on it gives great advice for customers to use well. Over time the middle dent still isn't visible or causing any issue. Great options on small front screen making the need to open the phone an option for customer preference.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive experience, LABB. We’re delighted to hear that you’re enjoying your phone and finding the setup guidance helpful. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
good smartphone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cell phone, practical, comfortable and functional
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RAFAELV, Thank you for your kind words! We're happy to hear you're enjoying your phone and that it's meeting your needs for practicality, comfort, and functionality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Good phone but meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good phone but it does creases after some time so if your fine with taking it to get repaired then get it, it did get hot but it was a good phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NetanyaP, Thank you for sharing your feedback, and we're sorry to hear about the problems you experienced. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch
Razor Flip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far. Love the front face. Love the option to use the front face instead of opening the phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We're glad you're enjoying your new phone—especially the convenience of the front display. It’s great to hear it's making your experience even better. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Love the phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone very much. Still trying to get use to it. Setup was easy. The only issue I have is that the calendar from my old phone didn't transfer to this new one.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Wanda, We're glad you're loving your new phone and that setup was easy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Smart flip phone design.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, affordable price. The screen on the outside is a good feature so the folding screen doesn't get too damaged.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TafoyaE, We're glad you're enjoying the smart flip design and finding value in the external display. It's a great way to protect the main screen while staying connected. We appreciate your feedback and are happy to have you as part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
My phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item love everything about it perfect gift for myself
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MervattA, Thank you for the kind words! We're so glad to hear you're loving your new device and that it made the perfect gift for yourself. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Flip
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace for a Samsung flip 3, always used Motorola phones in early days. Love this phone, faster, permanent screen protector, transfer was very nice. Highly recommended
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TerryL, We're thrilled to hear that you're enjoying your new Motorola phone and that the transfer process was seamless. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Motorola
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone but slow liked my Samsung Galaxy z flip 6
No, I would not recommend this to a friend10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone, it's very compact and I love the front screen for quick checks for notifications.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SamanthaM, We’re so glad you’re loving the compact design and the convenience of the front screen it’s perfect for thos e quick glances! Thanks for being part of the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Compact and easy to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.External display, flip and moto customizations are great
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi User744196, We’re glad to hear you’re enjoying the compact design, external display, and Moto customizations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Great value for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for an excellent unit. Fits all my requirements. It is fantastic when I get so fantastic deals in open box items at the store!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rafael, Great to hear you found the perfect phone at an amazing value. Open-box deals can be a fantastic way to get top-quality tech at a great price. Enjoy your Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Not a great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I didn’t had a great experience this time I got my phone stolen, the same driver who was supposed to dropped off he took it back and I had to pay for it. And Best Buy or the other company would help me to get a refund.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GabrielaF, Thank you for sharing your experience and we're sorry to hear about the trouble with your delivery. That sounds incredibly frustrating. We recommend reaching out to Best Buy's customer service for support. They should be able to guide you through the process. -Mitch
razor flip
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no complaints i was worried, i had a galaxy flip and i was concerned about the transfer. but so far so good!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're happy to hear your transition from the Galaxy Flip has been smooth! Thanks for sharing your experience, and we hope you continue to enjoy your new device! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos