Customer Ratings & Reviews
- Model:
- PB250013US
- SKU:
- 6584249
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.
This summary was generated by AI based on customer reviews.
Great value for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for an excellent unit. Fits all my requirements. It is fantastic when I get so fantastic deals in open box items at the store!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rafael, Great to hear you found the perfect phone at an amazing value. Open-box deals can be a fantastic way to get top-quality tech at a great price. Enjoy your Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Not a great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I didn’t had a great experience this time I got my phone stolen, the same driver who was supposed to dropped off he took it back and I had to pay for it. And Best Buy or the other company would help me to get a refund.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GabrielaF, Thank you for sharing your experience and we're sorry to hear about the trouble with your delivery. That sounds incredibly frustrating. We recommend reaching out to Best Buy's customer service for support. They should be able to guide you through the process. -Mitch
razor flip
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no complaints i was worried, i had a galaxy flip and i was concerned about the transfer. but so far so good!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're happy to hear your transition from the Galaxy Flip has been smooth! Thanks for sharing your experience, and we hope you continue to enjoy your new device! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Razr 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, love flip technology and the extra screen
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the great feedback! We're glad you’re enjoying the flip design and the extra screen—such a fun and functional combo! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
- Pros mentioned:Design
Cool to look at but not practical
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, but not practical Too many chance to break or malfunction
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JamesEH, Thank you for sharing your feedback. We understand your concern about the durability and practicality of the device. Your input is valuable, and we’ll make sure to pass it along to our design team for consideration in future products. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch
Razor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Taking me a while to get use to it. I had. Galaxy 22 ultra
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing! We understand switching from the Galaxy S22 Ultra can take some getting used to. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Jerome Gower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of nice features I only buy Motorola phone shake to turn on flashlight I use All the time and twist to up camera is great
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JeromeG, Thank you for your great review! We're so glad you're enjoying the unique features like "shake to turn on the flashlight" and "twist to launch the camera." It's awesome to hear that they're making your day-to-day experience even more convenient. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Razr 2024
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone to have. I love the outer screen which allows me to complete task on my phone without unfolding it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DanielG, We're thrilled to hear that you're enjoying the outer screen feature of your phone. It’s great to know it's helping you stay productive without unfolding your device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Motorola Legit!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, easy and fun to use. Speakers and picture quality is great! Love my phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ThisGuy, We’re so glad to hear that you're enjoying your Moto phone and finding it easy and fun to use. It’s great to know that the speakers and picture quality are meeting your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Retro Moto is back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flip transition is so smooth. And pixel quality is excellent
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Deepak, We’re thrilled to hear that you're enjoying the smooth flip transition and the excellent pixel quality. We’re always working to provide the best in design and performance, and it's great to know you’re loving the experience. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Q
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best EQ and cool phone that I never buy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're glad you think the phone is cool, JoseL. If you ever decide to get one, we’d love to hear your thoughts. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Breaks easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for 2 months and I already have to bring it in for repair a big green line runs right through it
No, I would not recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone. It came ready to set up.I started using right away
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosieA, We're so happy to hear that you love your new phone and that the setup process was quick and easy. It’s great to know you were able to start using it right away. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Razr 2024 Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is very nice easy to handle and durability is good i like it!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, JoelD. We're delighted to hear that you find the phone easy to handle and durable. It's great to know that you're enjoying your experience with it. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Slim! Attractive! Subcompact size when folded!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The deal was awesome for the given features. Thanks to Best Buy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your kind feedback, AlaS. We're thrilled to hear that you're enjoying the slim design, compact size, and the value you received with your purchase. It's great to know that the features are meeting your expectations! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the phone once I first got it a short while later the screen messed up with colors had to send it to be repaired. Now the middle of the screen looks weird and the phone does not go well with some of the apps. I will go to another phone brand.
No, I would not recommend this to a friendBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone I've had in a real long time. Very reliable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DalessioD, We're so glad to hear that your phone has been the best one you've had in a long time and that it's been reliable. We’re committed to providing great quality and performance, and it’s wonderful to know that it's meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Razr 24 phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are loving our Razr phones. Folds down to easily fit in pockets while we work outside easily.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BryanK, We're thrilled that you’re enjoying your Razr phones and finding them convenient for your work. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Buying online and picking up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pickup is delayed but not long everything went well
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, MamathaK. We're glad to hear everything went well with your order and pickup. We apologize for the slight delay but appreciate your patience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scream very sensitive it only last 4 months with scream protector .
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that your screen became damaged after just four months, even with a screen protector in place. We understand how disappointing that can be. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch