Customer Ratings & Reviews

Hi JenniferW, Thank you for sharing your experience. We're glad to hear the phone is working well with your Visible service and that you're enjoying the size and graphics! It’s great to know it's fitting into your daily life so smoothly. Regarding your concerns, please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Hi SonyB. Thank you for your wonderful feedback! We're delighted to hear you're enjoying the superb quality and features. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi Convertiblegal, We’re thrilled to hear that you love your phone and that it meets your expectations for speed, battery life, and convenience. It’s great to know that the foldable design makes it easier to carry and has made such a positive impact on your daily experience.
We really appreciate your recommendation and are happy to have earned your trust. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi RTBK, We’re so glad to hear that you found the phone compact, well-made, and easy to use. It’s great to know the help options were handy for setup and that you had a top-notch experience with customer service. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Thank you for the kind words, KatrinaStar. We're so happy to hear you're loving the compact design and ease of use, and that the camera is capturing great shots for you. Your feedback means a lot to us! We truly appreciate your support and hope you continue to enjoy your Motorola device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Thank you so much for sharing your experience! We're thrilled to hear you're enjoying the compact size and impressive display of your foldable device—both folded and unfolded. It's great to know the battery life and performance are exceeding expectations as well. Sounds like you've got a powerful and stylish daily driver! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi Sarah, Thank you for sharing your detailed feedback. We’re glad you’re enjoying the phone’s design, Wi-Fi calling, and call quality. We also appreciate your observations regarding battery performance, privacy settings, and app behavior. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com. We'll be there to assist. -Mitch

Hi Peggy, Thank you for sharing your experience! We're thrilled to hear you’re enjoying your Motorola Razr 2024—both its sleek foldable design and convenient screen size. It’s great that it fits perfectly in your pocket or purse while still being functional for texting and media. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi mrZbrthr, Thank you for your detailed feedback! We’re glad to hear you appreciate the improvements in the hinge, battery life, and charging compared to the 2023 model. We also appreciate your thoughts on the user interface and will share your comments with our team as we continue to work on enhancing the user experience. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi DannyA, We’re glad to hear that you’re enjoying your phone and that it’s been a reliable choice for you. We appreciate your support and hope it continues to serve you well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Thank you for your feedback on the Moto Razr, KGarc. We're glad to hear that you find the device fun and appreciate the customization options and the quality of the outer display. We understand that the vibrations and overall feel of the device when opened might not meet your expectations, and we truly value your insights on this matter. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Thank you for your feedback! We’re glad you’re loving the Razr’s style, easy storage, and large screen. It’s great to hear it’s been a good fit for you! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Thanks so much for sharing your experience! We’re thrilled to hear that switching from Apple to your new Motorola device has been a positive one. It’s great to know you found it easy to set up and use, and that features like MagSafe compatibility (with the right case) have worked well for you. That’s awesome feedback!

We also appreciate you pointing out the voicemail experience. While Android handles visual voicemail a bit differently than iOS, we understand how convenient Apple’s version can be. We'll definitely pass your suggestion along to our development team, ongoing improvements based on user feedback are how we continue to evolve our software experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi! Glad to hear you’re enjoying the great screen, plenty of storage, and fast performance. Thanks for the awesome feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi DavidM, We’re thrilled to hear you love the phone, especially the screen quality and battery life. We apologize for the lag with the camera controls and the ringtone download concern. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch

Hi NicholasD, This is hands‑down one of the most intense glowing reviews we’ve ever seen — and we appreciate the enthusiasm! It’s great to hear the phone is delivering exactly what you want: strong battery life, fast performance, a great camera, and a vibrant display. Sounds like it’s earned your trust on every level (though hopefully not in any life‑or‑death snowbound situations!). Thanks for the unforgettable review! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi TinaG, Thank you for sharing your experience! We’re glad to hear you’re enjoying the versatility of the foldable design and that it’s been working well so far. As you explore more of its features, we’re confident you’ll discover even more ways it can make daily use easier and more enjoyable. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi RyanM, We’re thrilled to hear your new phone is exceeding expectations and performing just as well as your previous device! Thank you for sharing your experience and for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi GiovannaC, Thank you for your feedback! We’re glad to hear your mom is enjoying her new phone and that you’re happy with the purchase. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi SarahH, Thank you for your honest feedback. We understand that switching from iPhone to Android can be a big adjustment, and it’s not always the right fit for everyone—especially when the user experience differs significantly. While the compact design may have been appealing, it's completely valid that it wasn't enough to outweigh the learning curve or change in ecosystem. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos