Customer Ratings & Reviews
- Model:
- PB250013US
- |
- SKU:
- 6584249
Customer reviews
Rating 4.6 out of 5 stars with 267 reviews
(267 customer reviews)Rating by feature
- Display Quality4.6
Rating 4.6 out of 5 stars
- Camera4.5
Rating 4.5 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the better cellphone, I love it so much. Buy it
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Diana, Thank you for your positive feedback! We’re thrilled to hear you love your phone and appreciate your recommendation. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Llove it. Well made and works great. Everything it said it would be.
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing your feedback, HeatherP. We’re happy to hear you’re loving your phone and that it’s living up to your expectations. We appreciate your support and are glad you’re enjoying your Motorola experience! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Rated 5 out of 5 stars
Ricardo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone and it was an excellent choice...The customer service was exceptionally great for the manager at the Merrillville Indiana store...I really appreciate the service and totally satisfied with the business at this location..Thank you.
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has been great so far, just what I was looking for.
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the kind words, AugustoP. We’re thrilled the Razr 2024 is exactly what you were looking for! If you ever want to share your experience or learn more tips, our official community here is a great place to start: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en - Mike
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Awesome Little Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this for abt 2 weeks. Its so versatile! While Im still learning all its capable of, if you enjoy the ability to customize, this little baby is the one. I play music many times a day (using a bluetooth speaker) along with normal activity & still have well over 80% battery at days end. So much can be done without even opening the phone. Luv It!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BluGal, We're so happy to hear you're enjoying the versatility and customization of your new phone. It’s great to know it’s keeping up with your daily activities while still providing impressive battery life. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Design
Rated 3 out of 5 stars
Haven't figured the folding out quite yet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone. It's so cute and the folding feature is actually very useful, but that's what makes it so disappointing too. After about 5 months the "built in screen protector" was already coming off at the crease. Now after 1.5 years, with no cracks or major scratches, the phone has developed a black smudge at the crease with a terrible line coming from it. They haven't quite figured out how to increase the longevity yet
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, SAMMYB. We're sorry to hear about your experience with the display. We'd like to take a closer look at what’s happening. Could you please share a photo showing this behavior? You can send it to us at supportforums@motorola.com so we can review and assist you further. -Mitch
- Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
You will love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product,i like flip,nice model,i love this phone.
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CarlosA, Thank you for the kind words! We're so happy to hear you’re loving your phone especially the flip and the design. It means a lot to us that you're enjoying the experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality, Portability
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the phone is unparalleled. Very smooth when opening and closing. Plus the AI works great.
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KossiA, We’re thrilled to hear that you’re impressed with the quality of your phone and that the smooth opening and closing, as well as the AI features, are working great for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
OUTSTANDING PHONE.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone, took a little getting use to, after using Samsung phone. Glad I made the change though. The camera is excellent along with all the other features. Shipping was fast and condition is excellent. One suggestion, make sure you get a case for it. I got the Saharah with magnetic ring. Enjoy the phone.
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JS1828, Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your new phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best flip ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is by far the best. It has amazing battery life and the customer service i received ag best buy. Was amazing highly recommend tbis device.
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TravisP, We’re thrilled to hear that you’re enjoying your Motorola flip phone and that the battery life and support you received made a positive impression. We appreciate your recommendation and are glad to have you as part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality, Overall performance
Rated 5 out of 5 stars
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one and its excellent. Working camera sand speed is good
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Sounds like a solid purchase! Glad you're enjoying it! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Razr for the change
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am pleased with my purchase, it has been my goal to get away from Apple products and this phone has allowed me to do just that!
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re glad to hear you’re enjoying your Moto Razr, JohnB. It’s wonderful that the phone has helped you make the switch you were aiming for. Thank you for choosing Motorola, and we’re excited to be part of your journey with your new device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life
Rated 4 out of 5 stars
ONE HAPPY CUSTOMER !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 24 model is a lot better than the 2021 model I bought before. I'm still enjoying this one yet. I've been a Motorola phone user, I have still the four other one that I bought before. They wanted me to change to iphone well, get what you want and I will get the one that I really enjoy. I've been buying phones at best buy, I like how they helped me and got my attention. I know this won't be my last one. More to come in the future. Hoping Best buy doesn't change their policies regarding customer service in the future.
This review is from Motorola - razr 2024 256GB (Unlocked) - Spritz Orange
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FelixG, We’re thrilled to hear you’re enjoying your phone, and we appreciate your loyalty over the years. It’s great to know that Best Buy has been a helpful part of your experience, and we’re happy to have you as part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life, Camera quality
Rated 5 out of 5 stars
Excellent mobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mobile for the given cost, camera quality is good. Battery is long-lasting
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Subu. We're thrilled to hear that you're enjoying the phone. It's great to know that the camera and long-lasting battery are meeting your expectations, especially for the value it offers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Rated 5 out of 5 stars
Sleek lil phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Razr phone is both big and small. The screen when open is perfect. You also don't have to open it to know who is calling or texting. I love it.
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CarolinaLaOh, Thank you for sharing your experience! We're happy to hear you love how the Razr balances size and functionality, with the perfect screen when open and convenient notifications without needing to unfold. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
First time with flip phone and I love it!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been an active iPhone user and started using my Razr as a secondary phone and it’s been great! I would say only negative and it has nothing to do with the phone it self is trying to find cases/outer screen protectors besides off Amazon. But for my first flip phone I’m loving it!
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CrimsonREd, We're glad to hear you’re enjoying your Razr phone. It’s great to know it’s been working well for you. We understand that finding cases and screen protectors can be a bit of a challenge. We’re continually working to expand accessory options. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Rated 5 out of 5 stars
Perfect budget friendly flip phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely best flip phone ever. Battery last day and a half, cameras are great, external screen is super handy and the retro razr mode is cool. Definitely worth the $445 I paid.
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendRated 4 out of 5 stars
Good phone offering a unique experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming to this from a pixel 7 pro id say it was a very slight downgrade as i was very accustomed to the pixel launcher there are a few software querks i miss. Cameras are good quality.I love the size when folded and the functionality of the front screen is great for quick messages and looking at information at a glance. Phone is fragile. Id get the protection plan.
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, AaronT. We’re glad to hear you're enjoying the unique experience with your phone. We understand how transitioning might involve some adjustments, and we’re happy to know the size, front screen functionality, and camera quality are standout features for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
RAZR IS BACK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few weeks of using and getting to know the phone i really enjoy it. Great camera and camcorder option. I really love how i dont have open the phone if i want to use it. Spotify works great on the outside screen. The touch is very responsive and awesome refresh rate
This review is from Motorola - razr 2024 256GB (Unlocked) - Spritz Orange
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nilly, We’re glad to hear that your phone is working well as your second device and supporting your dispatch service needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Portability
Rated 5 out of 5 stars
Moto razr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone love the product,and pocket friendly,ok
This review is from Motorola - razr 2024 256GB (Unlocked) - Koala Gray
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChuckP, We’re happy to hear that you love your Motorola phone and find it a great fit both in performance and comfort. We appreciate your support and for being part of the Moto family! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch






















