Customer Ratings & Reviews
- Model:
- PB250013US
- SKU:
- 6584249
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Good phone for starting with Razr series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, improved upon 2023 model. Hinge is more refined and crease is less prominent. Battery life and charging are better. User interface is about the same as previous model and doesn't innovate from old design.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi mrZbrthr, Thank you for your detailed feedback! We’re glad to hear you appreciate the improvements in the hinge, battery life, and charging compared to the 2023 model. We also appreciate your thoughts on the user interface and will share your comments with our team as we continue to work on enhancing the user experience. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
- Pros mentioned:Overall performance
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the $$, does everything the new one does for half the cost.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrianP! Thank you for the positive feedback! We are thrilled to hear you’re finding such great value in your device and that it’s meeting all your expectations. If you have a moment, we would love for you to share your experience with other owners in our razr 2024 forums community. It’s a great place to connect with other users and see how they are making the most of their devices! https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Jess
- Pros mentioned:Camera quality
Moto razr 2024
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Good screen. Lots of storage. Very fast.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi! Glad to hear you’re enjoying the great screen, plenty of storage, and fast performance. Thanks for the awesome feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Great screen and flip functions is super cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a large bright screen and nice fell/grip. The flip function is nice and a lot of applications can be accessed from the front half screen for convenience. The only con is that you can't put a screen protector on but it is relatively scratch resistant on its own.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your experience, JonnyK. We’re glad to hear you’re enjoying the bright display, comfortable grip, and the convenience of using apps on the external screen. The flip functionality is definitely designed to make everyday use easier. We also appreciate your note about screen protection, and it’s good to know the display’s scratch resistance has been working well for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
It's a phone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it,.........................................
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Fonzie, We’re glad to hear you’re enjoying your Motorola phone and appreciate you taking the time to share. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Portability
Nice Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My father likes his phone gift my mom bought for him it seems pretty straight forward to use so great buy!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JohanC, Thank you for sharing your feedback! We’re glad to hear your father is enjoying his phone and finds it easy to use. We’re happy it made a great gift. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life
ONE HAPPY CUSTOMER !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 24 model is a lot better than the 2021 model I bought before. I'm still enjoying this one yet. I've been a Motorola phone user, I have still the four other one that I bought before. They wanted me to change to iphone well, get what you want and I will get the one that I really enjoy. I've been buying phones at best buy, I like how they helped me and got my attention. I know this won't be my last one. More to come in the future. Hoping Best buy doesn't change their policies regarding customer service in the future.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FelixG, We’re thrilled to hear you’re enjoying your phone, and we appreciate your loyalty over the years. It’s great to know that Best Buy has been a helpful part of your experience, and we’re happy to have you as part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Portability
Nice phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love this phone! If your going from iPhone to an android I wouldn’t suggest this phone. It is too much of a change. I ordered it due to wanting the compactness of it but that was not enough
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SarahH, Thank you for your honest feedback. We understand that switching from iPhone to Android can be a big adjustment, and it’s not always the right fit for everyone—especially when the user experience differs significantly. While the compact design may have been appealing, it's completely valid that it wasn't enough to outweigh the learning curve or change in ecosystem. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
- Pros mentioned:Portability
compact
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going from an old non foldable phone to this is less cumbersome.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarkC, We’re glad to hear the phone’s compact design is making the transition from your previous device easier. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Moto for the win.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.this is what I bought when Samsung flip 5 gave out after 1 year and the repair was going to cost more than this phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DannyA, We’re glad to hear that you’re enjoying your phone and that it’s been a reliable choice for you. We appreciate your support and hope it continues to serve you well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality
Heavy duty product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola introduced this flip good quality and highly rough and tough usage
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, PraveenkumarG. We’re glad to hear you find the flip phone durable and well-built. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Good here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. There all the same to me so it works..
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sweeties05, Thank you for your feedback. We’re glad to hear the phone is working well for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality, Portability
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the phone is unparalleled. Very smooth when opening and closing. Plus the AI works great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KossiA, We’re thrilled to hear that you’re impressed with the quality of your phone and that the smooth opening and closing, as well as the AI features, are working great for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Motorola phone at affordable Best buy prices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the the Motorola Razor+ open box I saved $400. This phone is amazing top of the line quality that checks every box on my list and then some. Best buy is the only place I shop for electronics of any kind. I've been shopping at Best buy for over 20 years and have not had one bad experience.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichelleD, Thank you for your feedback! We’re thrilled to hear that your open-box Motorola Razr+ exceeded your expectations and that you were able to save while getting a top-quality phone. It’s wonderful to know you’ve had consistently positive experiences with Best Buy over the years—we truly appreciate your loyalty and support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
- Pros mentioned:Portability
Affordable folding phone that doesn't cheap out .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone easy to use and it folds in two. Got it on sale for $350 (a bargain)
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Keithk! We appreciate you sharing this wonderful experience. It's great to hear that you found the device at a fantastic price. We encourage you to join our official community page at https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Ythan
- Pros mentioned:Portability
Moto razor review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone in this budget and I want to have one flip phone so really suits my pocket
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Language, Thank you for sharing your feedback! We’re glad to hear the phone fits both your budget and your interest in a flip design. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life
Awesome Little Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this for abt 2 weeks. Its so versatile! While Im still learning all its capable of, if you enjoy the ability to customize, this little baby is the one. I play music many times a day (using a bluetooth speaker) along with normal activity & still have well over 80% battery at days end. So much can be done without even opening the phone. Luv It!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BluGal, We're so happy to hear you're enjoying the versatility and customization of your new phone. It’s great to know it’s keeping up with your daily activities while still providing impressive battery life. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone so far bought for someone as a Christmas present
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JeanB, thank you for your feedback. We’re happy to hear the phone has been great so far and that you chose it as a Christmas gift. We hope it brings a wonderful experience to the recipient, and we truly appreciate you choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
- Pros mentioned:Overall performance
Good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a real good phone. ......... ...............
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GeovannyO! Thanks so much for sharing your thoughts. We’re really glad to hear you’re enjoying the phone. If you ever have a question or need help with anything down the line, feel free to reach out. We’re always happy to help. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Elle
- Pros mentioned:Design
Haven't figured the folding out quite yet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone. It's so cute and the folding feature is actually very useful, but that's what makes it so disappointing too. After about 5 months the "built in screen protector" was already coming off at the crease. Now after 1.5 years, with no cracks or major scratches, the phone has developed a black smudge at the crease with a terrible line coming from it. They haven't quite figured out how to increase the longevity yet
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, SAMMYB. We're sorry to hear about your experience with the display. We'd like to take a closer look at what’s happening. Could you please share a photo showing this behavior? You can send it to us at [email protected] so we can review and assist you further. -Mitch
