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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 365 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 365 reviews
  • Pros mentioned:
    Camera quality, Overall performance, Portability

    Rated 5 out of 5 stars

    Flip razor is a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a work phone so it can fit in my pocket better then the galaxy fold 6 i have. I really like how little room it takes up in my work pants. I really like the phone a lot as a spare phone. I think they need to redo there user interface a little better. Samsungs blows it out of the water. But it has some good features as well. All around i would recommend this to anyone just for the quality of the build alone. Doesnt feel like youbare going to break it at all

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelG, Thank you for sharing your detailed experience! We're glad to hear the Moto Razr is a great fit for your work needs and that you appreciate its compact size and solid build quality. We appreciate your recommendation and are happy to have you as part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Moto Man says this phone brings the bacon home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Wicked cool phone," in a nutshell. Drilling down: 73 year lods with neuropathy don't take to a new form factor easily. But. . . two days in, I'm flipping like a pro. Took me a bit to get used to it but love it now. I can accomplish most daily tasks right front the front screen, but if I need more screen space, flip t open for a super bright and sharp big screen. Not the latest in Android versions, but it's fine with any app out there (news feeds, light gaming-big screen helps a lot. Battery life is very good so far. Using a 30 watt Moto MC 301 charger to get a full charge in less than an hour. Super phone at a super price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good budget flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone $300 dollars off MSRP, and must I say, it's an amazing phone. For something I got for a bit over $400, I'd say this phone is comparable to the Z Flip series, which is over double the price. If you want to test a flip phone on a budget, then this is the phone for you. The screens are also great, both having a higher refresh rate than the Z Flips, and brighter than them too. The cameras aren't anything to call home about, but they still take great quality photos for the price of the phone. Overall, I'd say this is a great quality phone so far for the time I've had it. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice modern flip phone, BUT . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Razr 2024 is a nice flip phone with some cool and unique features, BUT there is a problem with compatibility issues when your cell phone provider is Spectrum. I was on the phone for over an hour speaking with a mobile phone tech trying to troubleshoot. We tried many things to make the physical SIM card work fully because after installation of the physical SIM Card, everything worked except for the fact that I could not make outgoing calls using the Razr phone. I was referred to go to a Spectrum Store which is what I did. At the store, a Spectrum representative swapped out the physical SIM card with a new one. We thought it would fix the aforementioned issue. It unfortunately did not. Both Spectrum reps did their best, but the issue persisted. Apparently, Motorola phones in general have been known to have some compatibility issues with the Spectrum mobile network. The issues can be fixed with a lot of troubleshooting. Lots of trial and error. Patience is required for sure. Just when I was ready to give up, I had one last idea. I decided to go with the nuclear option sort of speak. I chose to do a factory reset with the new physical SIM card installed already. I went through the setup steps once again after the factory reset. And wouldn't you know it . . . That finally did the trick! In my case, I was able to get my new Motorola Razr 2024 flip phone work completely when I reset the entire phone via factory reset while having the active physical SIM card installed in the phone already. If you come across a similar issue, I would recommend for you to go with the nuclear option that I described above if your cell phone provider is Spectrum due to a technical incompatibility issue that Motorola phones apparently have with the Spectrum mobile network. Save yourself the time and frustration. Now that the issue is resolved, the phone works beautifully. So far, so good at least!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed experience, GoldLeader. We’re glad to hear you were able to get your Moto Razr 2024 working fully and appreciate you sharing the steps that helped resolve the problem. We understand that network compatibility can sometimes require extra troubleshooting, and your insights may be very helpful to others in a similar situation. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Design, Overall performance

    Rated 5 out of 5 stars

    Im enjoying it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!EXELENT!! I am really happy with my new phone. It works very well and was excellent and really easy to set up. It is really convenient for my work. Everything is of very good quality. I will be waiting for the next one because I really liked the design and the quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SAULC, Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying your new phone and that it’s convenient for your work. It’s great to know the design and quality have impressed you. We look forward to bringing you more great products in the future! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Very pocketable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most phones are massive these days so I decided to go with a folding phone. If you have small hands like me or wish companies still made phones that were smaller, maybe a folding phone is for you. I haven't noticed the processor being slow which was a concern when comparing it to the plus version. The battery life is good. It's been fun finding ways to utilize the outer display when the phone is closed. If I want to use the outer screen for a quick calculation in the calculator app, it's easy to access. In addition to that, the moto gestures add a lot of utility with how easy it is to turn on a flashlight or pull up the camera. The camera is also cool because your subject can see what is being captured on the other display. Overall pretty happy with this phone. My only real complaint is that the outer screen is almost like it's its own secondary really small phone because the apps don't seem to transition to the bigger resolution when you flip open the phone, they reopen the app to adjust. Most likely a limitation of Android at the moment but it would be nicer if it was a little more seamless.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed feedback, Donnelley. We’re so glad to hear that you’re enjoying the compact and pocketable design of your folding phone. It’s great to know it’s a perfect fit for your needs. It’s wonderful that the outer display has added convenience to your daily tasks, and that you’re finding creative ways to utilize it for quick actions like calculations and camera features. We’re also happy to hear you’re enjoying the Moto gestures. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    So much impossible to remove bloatware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected Motorola to be better than Samsung when it comes to useless apps, but boy was I wrong. The amount of google UNINSTALLABLE bloatware+Motorola was around 70% of all the apps. I want a phone, I don't want a walking advertising machine, had to return it of how insufferable this was. The phone itself is pretty and gives you that satisfying folding feel, so if that is the only thing that you want, and you don't care about google and motorola constantly trying to steal your information go for it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CriticalGeek, I’m really sorry to hear about your experience with the bloatware and the apps on the device. I completely understand your frustration with the pre-installed apps, especially when they can take up space and affect your overall experience. Your feedback is really valuable, and we’re always working to improve the user experience. -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Excellent flip phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $600 for this phone. And now it's $500. It was totally worth it at $600, so at $500 it's even better! I have been rocking this phone with no case or outer screen protector for about 2 months now. I have dropped it, and it still looks great. What I like about it is compact when I need it, and large when I want it. It's powerful enough to play CoD Mobile. It's thin and feels awesome to hold in the hand. My favorite part is that it lasts the entire day with heavy use, with about 18 hours of battery. Now, what I don't like is that there is no trade-in value for this. Yes, it is too early to tell since it's not even a year old, but comparing it to its predecessor, the Razr 2023, which goes for $10 trade-in. This is a phone you buy to use to the max with zero resale value. Aside from that, it has a decent regular lens camera; the ultra-wide is bad. Would I buy another Razr phone? Probably not. I think I like the regular slab phones since it's easier to get into, but I sure am enjoying the compact form whenever I put it in my pants pocket.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BeeByCustomer, We’re so glad to hear you’re enjoying your Moto Razr and making the most of its compact yet powerful design. It’s great that it’s holding up well and delivering solid battery life, even with heavy use. We appreciate your honest feedback on the trade-in value and camera. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Awesome phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my Moto RAZR 24. It's very compact when folded. The screen clarity is great with awesome feedback. You can do a lot on the outside screen without having to open the phone. The speaker has a good volume for playing music or videos. For me the battery last all day with continuous use. I still haven't tested or used all the features but I love the phone anyway. The only downside is you must be careful with the folding screen but since you can do so much from the external screen you can limit the use of the main screen.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TheodoreG, We’re thrilled to hear you’re enjoying your Moto Razr 2024 and its compact design, vivid display, and versatile external screen. It’s great to know the speaker and battery life are meeting your needs as well. We appreciate your note about being careful with the fold. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    A very happy customer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this phone!!! I love how it fits in my pocket and isn't very bulky. I mostly use the external display more than opening my phone. I love that you can use the cover screen for pretty much any app. There are a couple apps that I don't use cause it's just easier to open the phone but 90% of my day I'm using the external screen. I have been an iPhone user for the last 9 years. And this has definitely been a very nice change! I enjoy picking up my phone again!I also enjoy while texting having the numbers accessible and not having to hit a button to switch to my symbols and numbers! :) only thing I wish I had access to on my android was my apple tv library of my bought movies, but that isn't because of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    cool phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quickly and was easy to set up, the phone itself works better than any iPhone and has a good design

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since i got this phone no issue is fast and great battery easy to store just they right size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    razor phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing i've been disappointed with is the flashlight, don't like the shake on and off. other than that I love the fit.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PamelaC, Thank you for sharing your feedback. We’re glad to hear you love the phone’s fit and overall experience. We appreciate your note about the flashlight feature, and your input helps us continue improving our products. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    A big but welcome change!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cheaper model Razr phones are the sweet spot. You have a phone that can actually fit in your pocket and has plenty of power and storage for most people. It's not a high-end gaming device, but I've never had any issues with games, and the cameras are pretty solid. For the outer screen, I recommend a screen protector, and you're pretty much set. I did use my phone with a case most of the time to be safe, but 1yr in and not a single problem!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for taking the time to share your detailed feedback, Tone. We’re thrilled to hear that you’re enjoying your Razr and that it’s been a great fit for your needs. It’s awesome to know the phone’s design, power, and storage are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone I've ever had, Great features and very cool design, Could not beat the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Portability

    Rated 5 out of 5 stars

    Nice phone good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a cool phone. Compact and vibrant. Just what I was looking for and the exterior screen it's a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 4 out of 5 stars

    My first razr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good quality phone. Good reception and easy to use. I like the small size of it to carry while at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and I receive how to videos from Motorola! These are very helpful. It has a long battery life between charges.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Portability

    Rated 5 out of 5 stars

    Motorola razor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really sleek and easy to manage The quality of the pictures are very precise Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Portability

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Easy to use, nice features, clear camera, battery lasts. I love how compact it is.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Print. We're so glad to hear you’re loving the phone's ease of use, clear camera, and long battery life. It’s great to know the compact design is perfect for you. We appreciate your support and are happy you're enjoying your phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

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