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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 234 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 234 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto razr 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Good screen. Lots of storage. Very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    One of best 5g smart flip phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how easy is to you use and to setup i was a apple user for years love how this phone work better good you can use mag safe if you get a case that works for it. Dislike wish it had verily voice mail like iphone has but made one day they will have it on here and other Android phones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks so much for sharing your experience! We’re thrilled to hear that switching from Apple to your new Motorola device has been a positive one. It’s great to know you found it easy to set up and use, and that features like MagSafe compatibility (with the right case) have worked well for you. That’s awesome feedback!

      We also appreciate you pointing out the voicemail experience. While Android handles visual voicemail a bit differently than iOS, we understand how convenient Apple’s version can be. We'll definitely pass your suggestion along to our development team, ongoing improvements based on user feedback are how we continue to evolve our software experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far better then I expected works just as good as my galaxy note 20 did.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RyanM, We’re thrilled to hear your new phone is exceeding expectations and performing just as well as your previous device! Thank you for sharing your experience and for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Fun device, but not polished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price aside, the Razr is a fun phone to use and I would say that is their selling point. The outer display looks & feels very nice and the software allows for a lot of customization that makes the device fun, but I'd leave it at that. The vibrations on the device feel very cheap and that might a deal breaker. In my opinion, I believe that the device felt cheap overall whenever it was opened and very nice when closed. I would only recommend this if you're looking for a fun, querky device and can ignore many software bugs and glitches and the bad haptics

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback on the Moto Razr, KGarc. We're glad to hear that you find the device fun and appreciate the customization options and the quality of the outer display. We understand that the vibrations and overall feel of the device when opened might not meet your expectations, and we truly value your insights on this matter. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    MOTO RAZR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone..a little laggy with the camera control ( touch sensitive) having issues downloading ringtone. Great screen(s) and build quality. Battery life is amazing and charges fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidM, We’re thrilled to hear you love the phone, especially the screen quality and battery life. We apologize for the lag with the camera controls and the ringtone download concern. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] for us to further assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Llove it. Well made and works great. Everything it said it would be.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your feedback, HeatherP. We’re happy to hear you’re loving your phone and that it’s living up to your expectations. We appreciate your support and are glad you’re enjoying your Motorola experience! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been great so far, just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love this phone! If your going from iPhone to an android I wouldn’t suggest this phone. It is too much of a change. I ordered it due to wanting the compactness of it but that was not enough

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SarahH, Thank you for your honest feedback. We understand that switching from iPhone to Android can be a big adjustment, and it’s not always the right fit for everyone—especially when the user experience differs significantly. While the compact design may have been appealing, it's completely valid that it wasn't enough to outweigh the learning curve or change in ecosystem. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Haven't figured the folding out quite yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It's so cute and the folding feature is actually very useful, but that's what makes it so disappointing too. After about 5 months the "built in screen protector" was already coming off at the crease. Now after 1.5 years, with no cracks or major scratches, the phone has developed a black smudge at the crease with a terrible line coming from it. They haven't quite figured out how to increase the longevity yet

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, SAMMYB. We're sorry to hear about your experience with the display. We'd like to take a closer look at what’s happening. Could you please share a photo showing this behavior? You can send it to us at [email protected] so we can review and assist you further. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Little Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for abt 2 weeks. Its so versatile! While Im still learning all its capable of, if you enjoy the ability to customize, this little baby is the one. I play music many times a day (using a bluetooth speaker) along with normal activity & still have well over 80% battery at days end. So much can be done without even opening the phone. Luv It!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BluGal, We're so happy to hear you're enjoying the versatility and customization of your new phone. It’s great to know it’s keeping up with your daily activities while still providing impressive battery life. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible phone with multitasking capability and fast processor. The battery last all day with moderate use and a fast battery charging. Overall is a very good affordable with a solid performance. When one own a Motorola -Razr is always on style.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You will love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product,i like flip,nice model,i love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr flip 2024 version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this flip phone. Got it for about $350 and it's been great so far. I have been using it for a good couple of weeks and I love the dual screens and can run almost everything without even opening the phone. Hinge on the flip seems perfectly fine to me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the phone is unparalleled. Very smooth when opening and closing. Plus the AI works great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KossiA, We’re thrilled to hear that you’re impressed with the quality of your phone and that the smooth opening and closing, as well as the AI features, are working great for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best flip ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best. It has amazing battery life and the customer service i received ag best buy. Was amazing highly recommend tbis device.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TravisP, We’re thrilled to hear that you’re enjoying your Motorola flip phone and that the battery life and support you received made a positive impression. We appreciate your recommendation and are glad to have you as part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    OUTSTANDING PHONE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, took a little getting use to, after using Samsung phone. Glad I made the change though. The camera is excellent along with all the other features. Shipping was fast and condition is excellent. One suggestion, make sure you get a case for it. I got the Saharah with magnetic ring. Enjoy the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razr for the change

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am pleased with my purchase, it has been my goal to get away from Apple products and this phone has allowed me to do just that!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re glad to hear you’re enjoying your Moto Razr, JohnB. It’s wonderful that the phone has helped you make the switch you were aiming for. Thank you for choosing Motorola, and we’re excited to be part of your journey with your new device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Sleek lil phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razr phone is both big and small. The screen when open is perfect. You also don't have to open it to know who is calling or texting. I love it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarolinaLaOh, Thank you for sharing your experience! We're happy to hear you love how the Razr balances size and functionality, with the perfect screen when open and convenient notifications without needing to unfold. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile for the given cost, camera quality is good. Battery is long-lasting

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Subu. We're thrilled to hear that you're enjoying the phone. It's great to know that the camera and long-lasting battery are meeting your expectations, especially for the value it offers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    ONE HAPPY CUSTOMER !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 24 model is a lot better than the 2021 model I bought before. I'm still enjoying this one yet. I've been a Motorola phone user, I have still the four other one that I bought before. They wanted me to change to iphone well, get what you want and I will get the one that I really enjoy. I've been buying phones at best buy, I like how they helped me and got my attention. I know this won't be my last one. More to come in the future. Hoping Best buy doesn't change their policies regarding customer service in the future.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FelixG, We’re thrilled to hear you’re enjoying your phone, and we appreciate your loyalty over the years. It’s great to know that Best Buy has been a helpful part of your experience, and we’re happy to have you as part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

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