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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 335 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 335 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far better then I expected works just as good as my galaxy note 20 did.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RyanM, We’re thrilled to hear your new phone is exceeding expectations and performing just as well as your previous device! Thank you for sharing your experience and for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase unbelievable cellphone my mom is loving it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't figured the folding out quite yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It's so cute and the folding feature is actually very useful, but that's what makes it so disappointing too. After about 5 months the "built in screen protector" was already coming off at the crease. Now after 1.5 years, with no cracks or major scratches, the phone has developed a black smudge at the crease with a terrible line coming from it. They haven't quite figured out how to increase the longevity yet

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, SAMMYB. We're sorry to hear about your experience with the display. We'd like to take a closer look at what’s happening. Could you please share a photo showing this behavior? You can send it to us at [email protected] so we can review and assist you further. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    OUTSTANDING PHONE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, took a little getting use to, after using Samsung phone. Glad I made the change though. The camera is excellent along with all the other features. Shipping was fast and condition is excellent. One suggestion, make sure you get a case for it. I got the Saharah with magnetic ring. Enjoy the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one and its excellent. Working camera sand speed is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile for the given cost, camera quality is good. Battery is long-lasting

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Subu. We're thrilled to hear that you're enjoying the phone. It's great to know that the camera and long-lasting battery are meeting your expectations, especially for the value it offers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the versatility of this phone. It works out much easier being able to fold it up and put away in between. I'm sure I'd love it more if I took the time to figure out all it does but for what I have figured out so far, it's an enjoyable phone to have with no issues thus far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TinaG, Thank you for sharing your experience! We’re glad to hear you’re enjoying the versatility of the foldable design and that it’s been working well so far. As you explore more of its features, we’re confident you’ll discover even more ways it can make daily use easier and more enjoyable. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Llove it. Well made and works great. Everything it said it would be.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your feedback, HeatherP. We’re happy to hear you’re loving your phone and that it’s living up to your expectations. We appreciate your support and are glad you’re enjoying your Motorola experience! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the better cellphone, I love it so much. Buy it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been great so far, just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip phone great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Husband broke last one and had to replace with the exact same, per his request. He lives the size and that you can do so much without even opening

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LeeLee, Thank you for sharing your feedback. We’re glad to hear your husband is enjoying the flip phone and that the compact size and external display have been so useful for him. It’s great to know the value and everyday convenience made it an easy choice to replace with the same model. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    First time with flip phone and I love it!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an active iPhone user and started using my Razr as a secondary phone and it’s been great! I would say only negative and it has nothing to do with the phone it self is trying to find cases/outer screen protectors besides off Amazon. But for my first flip phone I’m loving it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CrimsonREd, We're glad to hear you’re enjoying your Razr phone. It’s great to know it’s been working well for you. We understand that finding cases and screen protectors can be a bit of a challenge. We’re continually working to expand accessory options. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good phone offering a unique experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming to this from a pixel 7 pro id say it was a very slight downgrade as i was very accustomed to the pixel launcher there are a few software querks i miss. Cameras are good quality.I love the size when folded and the functionality of the front screen is great for quick messages and looking at information at a glance. Phone is fragile. Id get the protection plan.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, AaronT. We’re glad to hear you're enjoying the unique experience with your phone. We understand how transitioning might involve some adjustments, and we’re happy to know the size, front screen functionality, and camera quality are standout features for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best flip ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best. It has amazing battery life and the customer service i received ag best buy. Was amazing highly recommend tbis device.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TravisP, We’re thrilled to hear that you’re enjoying your Motorola flip phone and that the battery life and support you received made a positive impression. We appreciate your recommendation and are glad to have you as part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Ricardo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone and it was an excellent choice...The customer service was exceptionally great for the manager at the Merrillville Indiana store...I really appreciate the service and totally satisfied with the business at this location..Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    RAZR IS BACK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of using and getting to know the phone i really enjoy it. Great camera and camcorder option. I really love how i dont have open the phone if i want to use it. Spotify works great on the outside screen. The touch is very responsive and awesome refresh rate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Jazzy and snazzy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of this Razr was a splurge for me, but I wanted a foldable phone with smartphone features. I love the color and the functionality of this Razr. Another positive is that battery life is better on this phone than other Motorola phones I have had in recent years,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Applianceless, We’re so glad to hear that the Razr is meeting your expectations and that you’re enjoying its color, functionality, and improved battery life. We’re thrilled you chose it as your upgrade, and we appreciate your support! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razr for the change

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am pleased with my purchase, it has been my goal to get away from Apple products and this phone has allowed me to do just that!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re glad to hear you’re enjoying your Moto Razr, JohnB. It’s wonderful that the phone has helped you make the switch you were aiming for. Thank you for choosing Motorola, and we’re excited to be part of your journey with your new device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome flip phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this when it was on sale and we can say its a good flip phone. It allows a lot of application access in the half screen than thr samsungs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Sleek lil phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razr phone is both big and small. The screen when open is perfect. You also don't have to open it to know who is calling or texting. I love it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarolinaLaOh, Thank you for sharing your experience! We're happy to hear you love how the Razr balances size and functionality, with the perfect screen when open and convenient notifications without needing to unfold. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

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