Customer Ratings & Reviews
- Model:
- PB250006US
- SKU:
- 6584250
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Razor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good funtion and good price. and is a good zide to carry have confort spaces.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, Ramon. We're happy to hear you're enjoying the functionality, value, and comfortable size of your device. It's great to know it's been a good fit for your needs. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Journey with Motorola
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional performance and extreme internet speed.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for sharing your experience, GeorgeD. We're thrilled to hear that your journey with Motorola has been exceptional and that you're enjoying the outstanding performance and blazing-fast internet speed. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Razr Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small, compact to fit in pocket. Good pricing and features
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, Carmen. We’re glad you’re enjoying the compact design and great features. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Razor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone couldn't be any happier with my purchase
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your kind words! We're absolutely thrilled to hear that you're happy with your purchase and loving your new Motorola phone. There’s nothing better than knowing we’ve delivered a product that meets or even exceeds your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Awesome Phone!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone. Only flaw is battery life, once it reaches 20% it starts a countdown and the phone is dead in less than an hour.
I would recommend this to a friend- Pros mentioned:Overall performance
Better than iPhone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone. Upgraded from and iPhone 11 and don't regret it!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrandiS, We're thrilled to hear you're loving your new Motorola. Welcome to the Moto family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Portability
Easy to learn many features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the ease of learning the many features on the phone. Small enough to have in my pocket...but can be forgotten wasily when washing.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Treaure, We’re happy to hear that you’re enjoying the ease of learning the features and that the phone is small enough to fit comfortably in your pocket. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Design
Very nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this phone. Its so unique and sleek. I'm thinking about getting myself one.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MieshaH, We’re so glad your daughter loves her phone. Its unique and sleek design stands out. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun and amazing to use I can’t get enough I love all the new features
I would recommend this to a friend - Pros mentioned:Camera quality
Razr 2024
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it so far except the glitch on customizing the lock screen. I love the camera!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaydelineA, We're so glad to hear you're loving your phone and the camera. We're sorry to hear about the lock screen customization glitch. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch
Cool phone but it could be better.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for two months. At first, I loved it. I wanted one since they came out. The issues I've experienced with it are more inconvenience than anything else, but I dont think they should be present two months into ownership and use. The earpiece buzzes during calls, the cameras rattle a bit when the phone is shaken (flashlight feature), and the screen protector that is preinstalled and mandatory for warranty has started to separate from the screen.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Chevyguy1191, Thank you for sharing your experience with us, and we're sorry to hear about the problems you've been facing. We understand how frustrating it can be to experience these kinds of problems after a couple of months of use. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
- Pros mentioned:Overall performance
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone with great display and Motorolla never disappoints with it's UI. Simple, sleek and elegant. In love with the phone..
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi anujak, We appreciate you taking the time to give us very positive feedback and we're happy you love the phone. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Carlos
- Pros mentioned:Portability
farmer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the conveince of answering without opening the phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KennethK, We’re glad to hear you’re enjoying the convenience of answering calls on your Moto Razr 2024 without having to open it. Thank you for sharing your experience and for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
excellent purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cell phone is an excellent purchase is very functional.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, Diego. We're so glad to hear that you're happy with your purchase and that the phone is functional and meeting your needs. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality
Great Moto
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone! So many fantastic features and beautiful camera quality!! 100% recommend.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Gabbyyyy03, We're thrilled to hear you love your phone and its fantastic features. Thanks for the glowing recommendation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Motorola razor flip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good phone like it very well performs and do great things
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MauriceP, We’re thrilled to hear you’re enjoying your phone and that it’s performing well for you. It’s always great to know our devices are meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Portability
Great Phone !
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than a Samsung. Very compact and easy to use.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the amazing feedback, Mark. We’re so glad to hear you’re enjoying your phone and finding it compact and easy to use. It's fantastic to know that it’s been a great upgrade for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality
Flip phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a amazing phone. It takes amazing pictures
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the great review, TaraH. We're so glad you're enjoying the amazing camera on your flip phone. It's awesome to hear that you're loving it. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life
Great phone!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone... battery life is perfect...recommend
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the great feedback! We're happy to hear you're loving the phone and its battery life. Appreciate the recommendation! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Disappointed with Phone Screen Damage within 10d
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone screen cracked within just 10 days of usage. I heard a small explosion/cracking sound when I closed the phone after texting, and lines appeared on the screen. Upon opening and closing the phone again, half of the screen turned black. I initially contacted Best Buy regarding the cracking sound and was advised to bring the phone in for a return since it was within the 15-day return window. However, they later determined that the screen was damaged and refused to accept the return, directing me to contact the manufacturer instead. Unfortunately, Motorola's standard warranty does not cover screen damage under any circumstances. I had really loved this phone and handled it with utmost care while waiting for the phone case to arrive. I did not drop the phone or subject it to any impact that could have caused the damage. There are no other physical damages to the phone besides the screen, leaving me puzzled about how this occurred. This has been an incredibly disappointing experience, resulting in a significant financial loss for a phone I used for less than 10 days. Although I have purchased numerous products from Best Buy before, this incident has compelled me to write my first review. I feel extremely let down by both Motorola and Best Buy. Future buyers should be aware that purchasing this product comes with inherent risks.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We are sorry to hear about your experience, Sakiso. This situation sounds frustrating, especially given the care you took with your phone and the short time you were able to use it. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. If you have questions write us an email at [email protected]. -Mitch
