Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 194 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the razr+ 2024 256GB's screen size, camera quality, battery life, and performance. Many appreciate its design and ease of use, along with the ample storage. However, some concerns have been raised regarding the hinge's durability. The phone's functionality and aesthetics are frequently praised, but users should be aware of potential issues with the folding mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 194 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Razor Is Back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an original Razr back in the day. It was so original. So unique. So ground breaking. He we are again, in 2024, and this latest version of the Razr is fantastic. Being able to use this phone without even opening it is so incredibly convenient, it's not describable. I find myself checking emails, sending text, using my Assistant, and so many other things, without even opening it up. When you do crack this thing open to get the full experience, you are greeted with a 6.9 inch stunner. The slimmer build of this device makes it friendly in the hand even with it being so large. The Snapdragon chip in this, gets crazy battery life for the size, and with the 165hz screen and 12 gigs of ram, it just whizzes through most anything you need to do, with ease. I was expecting to be disappointed, to be honest, and have been stunned by the quality, craftsmanship, and polish of this device. If you are bored with whatever you are carrying, and with all the Slabs that everyone keeps putting out year after year, do yourself favor and grab one of these. It does not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great new phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple weeks with the phone and I love it, I love the design of it, Gemini can be quite the life saver, I switched over from IPhone and love how everything is saved through Google, the audio quality is amazing. It's so compact and I learn new things about it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Former iPhone User

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about a week and I'm loving it so far. It's super fun and I love the foldable aspect. The second screen is great for quick access to apps. I haven't been on Android for ten plus years, and I think this is the phone that'll keep me here. The camera is solid and I love the size of the phone when folded because it fits so much easier in my pocket than my 15 pro Max. No complaints and at 799 it's hard to beat in my book.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the Moto Razr Plus (2024)! We’re thrilled to hear you’re enjoying the foldable design and the convenience of the second screen for quick access. It’s fantastic to know that this device has made your return to Android a positive one, and we’re glad the camera and compact size are meeting your needs. At $799, we strive to offer an unbeatable experience, and your satisfaction means a lot to us. If you ever have questions or need assistance, don’t hesitate to reach out at: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Aria MotorolaMobility

  • Rated 3 out of 5 stars

    If you’re an iPhone user— just don’t

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not terrible. I feel like if you aren’t a huge social media, phone user & are already into the android iOS then this phone is cute & fun. If you are used to apple, just don’t. It’s awful in comparison. Not designed for moderate-heavy usage. I don’t really spend a lot of time on my phone as is but couldn’t stand the way this phone operates. There really isn’t anything super wrong with it, it just feels incredibly outdated. So the 3/5 is because it’s cute, works, & is small. I know there’s a group of people who love this phone but it’s not me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Picture quality it awesome. Ease of use and customization of the phone to your preference. I love the compact size and foldability.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Best Buy Employee

    Rated 4 out of 5 stars

    Loving it so far

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it since launch day. The cameras are surprisingly good, the screens are superb, and it's fast. My only gripe is the battery life on this form factor still isn't where I'd like it to me, but i expected that. I do love how usable the external screen is by itself, and the wired charging is fast, so the shorter battery life doesn't sting as bad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed feedback with us, Jimbarky. It’s fantastic to hear that you’re impressed with the cameras, screens, and performance of your device. We’re glad you’re enjoying the usability of the external screen and the fast wired charging. We understand your concerns about the battery life. As we stand behind our products, we would like to have the opportunity to investigate your phone's battery life concern. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone work well as expected, infact this is my second time buying the same item. My first one got broken when I dropped it down. So I had to buy the same phone from best buy. I like the fact that the phone is unlocked, have two esim and one physical sim.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Crease cracking at 5 months

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is excellent. I got it after having screen problems with my Samsung Flip 5 and it was a pretty seamless transition. Performance was just as good for less money. However, 5 months in and it's already starting to crack on the inner seam where it folds. Hopefully a solution comes soon on future models.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CasH, Thank you for sharing your experience! We’re glad to hear the transition from your Samsung Flip 5 was smooth and that the phone has delivered solid performance and value. We’re sorry to hear about the issue developing on the fold seam — your feedback is valuable, and concerns like this help push improvements in future models. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone i lobe it its exelente camara and its graphics are great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Love this phone!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!... I just upgraded and there are several new features. This is a rugged and reliable phone. The exterior screen is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best flip smartphone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best. If you're really thinking Into a flip smartphone and can't decide between this and Samsung Flip. This is your sign to get this one. Awesome display with and without folding. It's been two months and I still love it. Only thing the camera is not the best but gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Z flip who?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between this and the new Z flip 6. I am so glad I went with the Razr. Beautiful full screen cover display that opens up into a 6.9 inch main display. Both having 165hz refresh rates for super smooth scrolling. The speakers get very loud and the hinge feels extremely sturdy and well made. Motorola is really making a come back and this phone I believe firmly cements them as having the best flip phone out of all the manufacturers hands down. Excellent job moto. And if you are on the fence about buying this don’t be. Go out and get it now. You wont regret it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Pros and Cons... More Cons

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of owning OnePlus phones, I figured I'd try this out... The thing I like most about this phone is the camera, or the way it's utilized. Opening the screen halfway, at a 90 degree angle, lets you prop it up to take group photos so no one has to sit out to take the picture. The outer screen faces the group so everyone can see what the pic will look like. The outer screen is a huge game changer, IMHO. Not only convenient with photos or videos, but most of your daily interactions can be done without opening the phone. In fact, almost all apps can be opened on the small screen, it's just if you want to deal with viewing a tiny screen and the precise taps needed for such a small screen. Also, cases further reduce your fingers from hitting the precise taps you need to make. In general, the outer screen is a big benefit. Charging is very slow compared to my OnePlus. My previous phone could be charged from 0-100% in about 30 minutes. This is nowhere close. I don't think this phone uses any quick charge technology. So top-ups take significantly longer. I can no longer get 50% battery charge in 10 minutes. It appears they went all in on wireless charging, which is convenient, but super slow in comparison. While I appreciate the 15 volt wireless charging, they could have also added a fast quick charge method as well. As for the phone itself... Compared to a 2 year old OnePlus flagship, this phone is extremely sluggish. I immediately noticed it's a mid range phone and that's not something you want to notice right away. I don't even have half of the storage used up and it's still sluggish. When trying to play games, the screen takes a second to recognize your finger on it. There's definitely a noticeable delay. The biggest downside to this phone is that you need 2 hands to open it. After a few weeks this becomes tedious. Put simply , this is a novelty phone. I wish I would have skipped this and went with the OnePlus 13 instead.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed feedback with us, Tech. We apologize for the concerns you've encountered with charging speed and overall performance. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Awesome Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone kicks butt the cameras are excellent the display is excellent it is a fast phone love this phone perfect upgrade from 2023 version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need to look at Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a bigger external display, far less crease interference, much nicer navigation, and more of a Google experience. I switched from the Fold 6 to the Moto Razr+, and I am thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best flip phone 2025

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As compared to the Samsung z fillip this phone has better camera better display and a better design for half the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love at first sight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick phone, cool camera features, folds and it's hot pink. Where have you been all my life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love my phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone battery life is good and display is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Razr+

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good zize have a good confort to carry - camera have a good resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel like a kid again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cell phone just with the purpose of failing the nostalgia because I used to have the original one back into 2000s but not only that feeling was achieve. The cell phone itself is a game changer a bunch of features very easy to use and really aesthetic. Definitely I recommend this phone if you want to change the boring formats of this modern days.

    I would recommend this to a friend
Sponsored