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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 209 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the razr+ 2024 256GB's screen size, camera quality, battery life, and performance. Many appreciate its design and ease of use, along with the ample storage. However, some concerns have been raised regarding the hinge's durability. The phone's functionality and aesthetics are frequently praised, but users should be aware of potential issues with the folding mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 209 reviews
  • Rated 5 out of 5 stars

    Best flip smartphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best. If you're really thinking Into a flip smartphone and can't decide between this and Samsung Flip. This is your sign to get this one. Awesome display with and without folding. It's been two months and I still love it. Only thing the camera is not the best but gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Pros and Cons... More Cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of owning OnePlus phones, I figured I'd try this out... The thing I like most about this phone is the camera, or the way it's utilized. Opening the screen halfway, at a 90 degree angle, lets you prop it up to take group photos so no one has to sit out to take the picture. The outer screen faces the group so everyone can see what the pic will look like. The outer screen is a huge game changer, IMHO. Not only convenient with photos or videos, but most of your daily interactions can be done without opening the phone. In fact, almost all apps can be opened on the small screen, it's just if you want to deal with viewing a tiny screen and the precise taps needed for such a small screen. Also, cases further reduce your fingers from hitting the precise taps you need to make. In general, the outer screen is a big benefit. Charging is very slow compared to my OnePlus. My previous phone could be charged from 0-100% in about 30 minutes. This is nowhere close. I don't think this phone uses any quick charge technology. So top-ups take significantly longer. I can no longer get 50% battery charge in 10 minutes. It appears they went all in on wireless charging, which is convenient, but super slow in comparison. While I appreciate the 15 volt wireless charging, they could have also added a fast quick charge method as well. As for the phone itself... Compared to a 2 year old OnePlus flagship, this phone is extremely sluggish. I immediately noticed it's a mid range phone and that's not something you want to notice right away. I don't even have half of the storage used up and it's still sluggish. When trying to play games, the screen takes a second to recognize your finger on it. There's definitely a noticeable delay. The biggest downside to this phone is that you need 2 hands to open it. After a few weeks this becomes tedious. Put simply , this is a novelty phone. I wish I would have skipped this and went with the OnePlus 13 instead.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed feedback with us, Tech. We apologize for the concerns you've encountered with charging speed and overall performance. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Happy with my Razr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, fansy and nicely, i'm happy with it and even i'll gonna buy one for my mom and other for my dad

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone kicks butt the cameras are excellent the display is excellent it is a fast phone love this phone perfect upgrade from 2023 version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need to look at Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a bigger external display, far less crease interference, much nicer navigation, and more of a Google experience. I switched from the Fold 6 to the Moto Razr+, and I am thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Flexible phone for daily tasks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cellphone works well for daily tasks of work and personal life. The size is useful also and the front touch screen is my favorite part. I switched to iPhone 14 pro and so far I've been loving. Only thing I can say is.. camera isn't like apple but that's fine..I'm flexible about it and I was aware of this situation before hand. As for Bestbuy shipping.. I had to report to customer service right away because my cellphone box came with the tape cut open. I felt bothered by it but so far the phone is working.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, Kat0222. We're glad to hear that the Motorola phone has been serving you well for both work and personal use. We're sorry to learn about the concern with the shipping package. We'll make sure to pass along your feedback to the relevant team to help improve our shipping process. If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best flip phone 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As compared to the Samsung z fillip this phone has better camera better display and a better design for half the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love at first sight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick phone, cool camera features, folds and it's hot pink. Where have you been all my life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Finally a high quality flip phone I can afford

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a flip phone ever since they came out, I like the idea of being on the cutting edge of technology and finally I got the chance at an affordable level. I really like the Motorola Android OS, and the shortcuts like shaking to turn on the flashlight and the twist for opening the camera work really well with the small form factor. My only "complaint" would be the fact that the external screen does really impact battery life, but at the same time if you only use the front screen it actually helps battery life, also keep in mind that since there is 2 screens it can more easily get warm.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, JackS. We're thrilled to hear that you're enjoying the cutting-edge features and the ease of use with the Moto phone, especially the shortcuts like shaking the flashlight and twisting the camera. We appreciate your feedback on the external screen and battery life. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Small but mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size id exactly what was needed. Fits in Jacket pocket without worry of dropping

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Fastest Charging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely device, pleasant form factor, amazing color option, feels a bit flimsy at times as when closed the two halves separate from one another in a way that feels noticeably ominous of future failure. Camera is the biggest complaint, quality is somewhat lacking. The turbo charge feature might be my favorite because even though battery life isn’t the greatest, it takes basically no time to get back to 100%

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, Hebrouss. We're glad you're enjoying the fast charging and sleek design of your phone. The turbo charge feature is a game-changer for staying powered up quickly! We appreciate your feedback on the build and camera quality. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone battery life is good and display is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Razr+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good zize have a good confort to carry - camera have a good resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Daily Driver

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for almost a year now and it's been a great daily driver. With daily use the folding screen is holding up well, with just the slightest crease that I honestly don't even notice. Having the outside screen to be able to do small things (reply to texts, two-factor auth, etc.) really helps keep me from getting sucked into it and distracted. Also, much more pocket space than when I had a full size phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small package to carry. Full screen when opened. Good size screen clear

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Phone Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone camera is amazing. The front screen displays everything, cute screen savers, and you can use the camcorder setting for videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The camera works great and it's very sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 4 out of 5 stars

    I recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Phone. Customize at ur liking. Can used the small screen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Compact, Portable and Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flip display is so cool and we can almost navigate all apps while flipped. Battery charges to 100% in literally 15 minutes of charge. The negatives may be the casement required to protect phone from fall is not available

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SUPRIYAM, Thanks so much for your feedback! We're thrilled to hear you're enjoying the flip display and how much you can do with the phone closed, it's definitely one of the standout features. The fast charging is also a big win, and we’re glad it's working well for you. We do understand your concern about the limited availability of protective cases for the Razr+. As this is a newer model, more third-party case options are expected to become available soon. In the meantime, we recommend checking Motorola’s official accessories or trusted retailers for the latest compatible cases. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, folding makes it easy to carry, unfolding allows it to work like any other phone

    I would recommend this to a friend
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