Customer Ratings & Reviews
- Model:
- PB2J0004US
- SKU:
- 6583830
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the razr+ 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate the screen size and find the battery life to be great. The processor speed and portability due to its folding design are also well-received, along with its overall design and external display.
This summary was generated by AI based on customer reviews.
Sleek, Powerful and Stylish
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone and was easy to purchase. I use T-Mobile for my service, and I was able to just put in my SIM card and it worked immediately. Will purchase from best Buy from now on.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichaelA, We’re glad to hear that your new phone is working seamlessly with T-Mobile and that the purchase process was smooth. We appreciate your support and look forward to being part of your future Motorola experience! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Screen size
Serious
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I m used to have Samsung fold or S23 . Less expensive than a flip 6 a huge front screen. Perfect timing to pick it at best buy the day after my order.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .It's nice to hear that our Razr Plus 2024 suits your budget. You will surely love this device. If you want to learn more about the device, you may visit our Motorola official community page here:https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. - Aria
Like in my new phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to wait awhile for someone to help me. Besides that a great experience.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, DewayneM. We're glad to hear that you had a great experience overall! We apologize for the wait time you experienced. If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Overall performance
Grandsons gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Grandson loves this phone. The customer service person, Josh is Awesome
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're so happy to hear that your grandson loves his phone, JanetM. We'll be sure to pass along your kind words to Josh. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it to replace a 2023 model due to screen issue. It's cheaper to buy a new one than to replace a screen I was quoted $380 for a inner screen replacement on my 2023+ model. The only issue I've had so far is the outer screen not functioning but that's typical sometimes for these phones and a quick restart fixed the issue
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FrankR, We’re glad to hear you found a more affordable solution with your new phone. We understand how frustrating screen problems can be, and we appreciate your patience. It’s great to hear that a quick restart helped with the outer screen. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Overall performance
Moto razr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for almost a month now and it is super nice. I switched from iphone to this and im loving it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Candeebitessa. We're so happy to hear that you're loving your new phone. It’s great to know it’s been super nice for you so far! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Screen size
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone, small, a bit of a learning curve going from a different phone brand.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re glad to hear you're enjoying your new phone, Bobbilove. We understand that switching brands can come with a learning curve, but we’re confident you’ll get the hang of it in no time. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Battery life
Motorola is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery performance, the front display allows you to receive and view messages at all times
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Vtcriech, We’re happy to hear you’re enjoying the battery performance and the convenience of the front display. It's great to know that it's helping you stay connected with ease. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
So far, no regrets!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an amazing phone! I don't regret making the switch from Apple, and currently dont see myself going back (never say never). The built in screen protector is nice, but slight lifting in the corner is happening already. Will update review if getting it replaced within the warranty is a headache or not.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NeshaM, We're thrilled to hear that you're enjoying your new phone! It's great to know you’re happy with the switch. As for the screen protector, we appreciate your feedback. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Overall performance
Super great little phone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! Everything worka great and you cant beat 24 months no interest and not having to stay on a specific plan
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JessicaS, We're glad everything is working well for you. It’s great that you’re enjoying the 24-month no-interest offer and the flexibility with your plan. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Overall performance
Awesome phone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and performs awesome. I have had zero issues.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DakotaW, We're so happy to hear you're loving your Motorola phone. It's great to know it's looking good and performing flawlessly for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Camera quality
good for photos and videos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its great if you take a lot of photos and videos but it takes some getting used to with the open and closed concept
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, CurtisH. We are happy to know that you have captured beautiful photos and video with our Razr Plus 2024. We appreciate your feedback. To learn more about the device, you may visit our official Motorola page for the Razr Plus 2024 by clicking on this link:https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. - Aria
Motorola fold phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some adjusting to become android user. Easy to transfer data and set up.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi A1Ls1, Thank you so much for the great feedback. It’s great to hear that the data transfer and setup process went smoothly, making the switch to Android easier for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Kylee
Hallo Moto
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hallo Moto that is all this phone had to say and flip is all it had to do lol and i am buying one. loved old flip
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, Snoopy. We're sorry to hear you're having difficulties with your Razr+ 2024 and that your experience was unsatisfactory. Your feedback is valuable to us. If you require any extra assistance, please send an email to supportforums@motorola.com. - Aria
- Pros mentioned:Overall performance
Amazing phone !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone with lots to explore. Brings back excitement to mobiles.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AbhijitJ, We’re thrilled to hear that you’re enjoying the phone and rediscovering the excitement of exploring new features. We’re committed to providing devices that keep you engaged, and it’s great to know you’re having fun with it! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
RAZOR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked my original phone and Best Buy replaced in store because I am a Total member
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrandenS, We’re happy to hear that your replacement went smoothly and that being a Total member made the process easier! Thanks for sharing your experience. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos
It's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It breaks every so often if your not careful but has so really good features.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dudenotcool, We’re glad to hear you’re enjoying the features of your device, and we’re sorry to hear it has experienced occasional breaks. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com, and we'll assist you from there. -Mitch
Fun phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like you have two phones sleek responsive great feel
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Josh, Thank you for sharing your positive experience. We’re glad you’re enjoying the sleek design and responsive feel of your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Poor quality and even worse customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone, and worst customer service I have ever experienced. In less than 6 months, the hinge of the phone snapped and damaged the screen when I opened it as it is intended to be used. Clearly a manufacturing defect. When I called Motorola for repair, they asked for pictures, which I sent. The phone does not have a scratch on it at all, but they told me that it was physical damage and that it would cost me around $500 to repair it. When I asked to talk to someone else to elevate the issue, I was not transferred to the tech service who supposedly have made that decision. I was transferred to a completely rude customer assistant, that ignored anything that I was saying when I asked to explain where the physical damage was. These people are pathetically trained to not accept responsibility for manufacturing defects and, instead, con you into paying them to fix their poor-quality product. This is the last time that I ever buy anything Motorola.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi VanessaRV, We’re sorry to hear about your experience. We understand how frustrating this must be. We’d like the opportunity to take a closer look and do what we can to help. Do you have a reference number that we can review? Please send us an email at supportforums@motorola.com, and we will be happy to help you. -Mitch
Unique phone, but avoid.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really awesoek phone and I loved using it. Super unique, but literally everyone on the Internet says it is a ticking time bomb. That at some point, the screen is going to stop working. Whether it's the front or the inside. And it pretty much becomes a paperweight at that point unless you wanna pay for it to be fixed. So. I would avoid the foldable technology. Don't let the uniqueness influence you.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re glad to hear you enjoyed using the phone and appreciate its unique design! We understand concerns about durability. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch