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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 217 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 217 reviews
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Awesome phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my Moto RAZR 24. It's very compact when folded. The screen clarity is great with awesome feedback. You can do a lot on the outside screen without having to open the phone. The speaker has a good volume for playing music or videos. For me the battery last all day with continuous use. I still haven't tested or used all the features but I love the phone anyway. The only downside is you must be careful with the folding screen but since you can do so much from the external screen you can limit the use of the main screen.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TheodoreG, We’re thrilled to hear you’re enjoying your Moto Razr 2024 and its compact design, vivid display, and versatile external screen. It’s great to know the speaker and battery life are meeting your needs as well. We appreciate your note about being careful with the fold. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice compact (when folded) current smartphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty great phone. I was worried that it would be significantly slower as compared to the razr+, but its snapdragon 7 is quite zippy. (The razr+ now has a snapdragon 8 so it's still faster.) I had a requirement of a smart phone no larger than 5" diagonal, but the razr works great since it's so compact when folded. I have but one complaint: I can't open it with one hand. Even closed, there is still a lot you can do with the large external display.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed feedback, JonathanB. We’re thrilled to hear that you’re enjoying your new phone and that the Snapdragon 7 is providing a speedy experience. It’s great to know that the Razr's compact design is meeting your size requirements while still offering impressive functionality. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Battery Life is Long, and Unit is Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. This phone is pretty durable. first phone I have owned with a moving part in over 20 years. I'm smitten with it. Plenty fast. The camera is excelent. The battery life on this thing is excelent. Using the smaller screen to quickly check messages saves resources.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    A very happy customer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this phone!!! I love how it fits in my pocket and isn't very bulky. I mostly use the external display more than opening my phone. I love that you can use the cover screen for pretty much any app. There are a couple apps that I don't use cause it's just easier to open the phone but 90% of my day I'm using the external screen. I have been an iPhone user for the last 9 years. And this has definitely been a very nice change! I enjoy picking up my phone again!I also enjoy while texting having the numbers accessible and not having to hit a button to switch to my symbols and numbers! :) only thing I wish I had access to on my android was my apple tv library of my bought movies, but that isn't because of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since i got this phone no issue is fast and great battery easy to store just they right size.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    A big but welcome change!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cheaper model Razr phones are the sweet spot. You have a phone that can actually fit in your pocket and has plenty of power and storage for most people. It's not a high-end gaming device, but I've never had any issues with games, and the cameras are pretty solid. For the outer screen, I recommend a screen protector, and you're pretty much set. I did use my phone with a case most of the time to be safe, but 1yr in and not a single problem!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for taking the time to share your detailed feedback, Tone. We’re thrilled to hear that you’re enjoying your Razr and that it’s been a great fit for your needs. It’s awesome to know the phone’s design, power, and storage are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Flip razor is a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a work phone so it can fit in my pocket better then the galaxy fold 6 i have. I really like how little room it takes up in my work pants. I really like the phone a lot as a spare phone. I think they need to redo there user interface a little better. Samsungs blows it out of the water. But it has some good features as well. All around i would recommend this to anyone just for the quality of the build alone. Doesnt feel like youbare going to break it at all

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelG, Thank you for sharing your detailed experience! We're glad to hear the Moto Razr is a great fit for your work needs and that you appreciate its compact size and solid build quality. We appreciate your recommendation and are happy to have you as part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Design, Portability

    Rated 5 out of 5 stars

    Motorola razor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really sleek and easy to manage The quality of the pictures are very precise Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Razr phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow It's excellent & impressive . I am very happy about this razr. It's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Motorola Razr Review: Sleek, Stylish & a Must-Have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Razr is an absolute game-changer! It’s sleek, lightweight, and fits comfortably in your hand, purse, or pocket—making it both practical and stylish. This phone screams luxury and professionalism while still being modern and versatile. The user-friendly design makes it perfect for anyone, whether you're tech-savvy or just need a reliable device. I love how confident and sophisticated I feel every time I pull it out. If you're looking for a phone that combines elegance, convenience, and innovation, the Motorola Razr is a must-have!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the wonderful feedback, CandiceC. We’re thrilled to hear that you love the Moto Razr and that it’s been a perfect fit for both style and functionality. It’s great to know that it’s meeting your needs and exceeding expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent value, good phone & camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Xr. Android transition is challenging but not a show stopper. Razr does everything I need at 1/2 price of i16 (doesn't have dancing poop emoji but I don't need that). Photos are just fine. Form factor excellent & nicely tucks into pocket. Screen bright & clear. Memory same as i16. Battery lasts all day & charges FAST. Works very fast but I don't play games, streams fine no issues. Excellent value! I can't afford $1200 for i16, but this is great for $630 (includes taxes)!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great Phone

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great phone and it's battery charges so lightening fast. I love the external display as I use it quite often. I also love the folding feature of the phone as it makes it more comfortable on my pocket. The phone isn't heavy and you will definitely need a case. I purchased one from Amazon as Best Buy didn't have a huge selection of cases. I think it's pretty cool that you can up the RAM with smart RAM feature. It's been my favorite phone is recent years. The display on exterior and interior is really responsive. I also purchased the Geek Squad protection

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your fantastic feedback, Tech214. We're thrilled to hear that you're enjoying the lightning-fast charging, the external display, and the foldable design of your new Motorola phone. It’s great to know that the Smart RAM feature has been a favorite addition for you as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love this phone. I have had it for 9 months now. It's very easy to quickly turn on the camera or flashlight while it's folded which is nice. I've had no issues with dropped calls or texting or with any of my apps or games. It connects to my car and everything works well there. When the phone is closed sometimes it gets angry at your Bluetooth earbuds, but that's easily fixed by just restarting the music app. Battery life could be better, but it's not the worst I've ever used. I do keep my screen at the lowest brightness though, so it might really not be a great battery. Lol, the quick charge time makes that not bother me though. The camera is the best one I've had in years. Light-years better than the Samsung and Sony phones I had previously(that cost me far more money). The screen protector is trash though. It's starting to peel and after some research the only real option to get an official replacement is sending it to Motorola and being out of a phone for a week. They only cover a replacement once, after that it's $100. They also aren't responsible for anything that happens during shipping. That's not ok. They really need to fix the screen protector and/or offer replacements you can install at home.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your detailed feedback, Becca. We’re so glad to hear you’re enjoying your phone overall, especially the camera, performance, and quick charge time. We appreciate you highlighting the issue with the screen protector. We’re sorry to hear that it’s peeling, and we understand how frustrating that can be. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best phone ever for a loyal Moto owning tradesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously the best phone I've ever owned. I love Motorola, mainly because of the Moto actions and the seamless operation. I'm pretty hard on phones, due to my line of work, so the fact that it can fold up and go into my pocket is just great. Also very convenient when taking or watching videos. I can't stress enough the convenience of it being able to fold.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic feedback!, RichardB. We're thrilled to hear that your phone is the best you've ever owned and that the Moto Actions and seamless operation enhance your experience. It's great to know the foldable design fits your lifestyle as a tradesman and makes your day more convenient. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best flip phone of 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy, 3.6-inch cover screen Great battery life Affordable price Minimal crease in screen The Razr sports a 32-megapixel selfie camera on the internal display, as well as a new 50-megapixel main camera (the same one found on the 2024 Razr Plus) and 13-megapixel ultrawide camera on the back. Fun features like live preview of images on external display

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed review! We're thrilled to hear that you're enjoying the roomy 3.6-inch cover screen, the great battery life, and the overall affordability. It's great to know that the minimal crease and the camera upgrades, including the 32MP selfie camera and 50MP main camera, are making a difference in your experience. We’re also glad you're enjoying the fun features, like the live preview on the external display. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son replace his Apple 13 with this one. He wanted to be able to keep the phone in his pocket easily. This phone hasn't disappointed. He has really liked it. Phone was easy to set up. Camera works well for his needs. Time will tell about durability but so far things have gone well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent flip phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $600 for this phone. And now it's $500. It was totally worth it at $600, so at $500 it's even better! I have been rocking this phone with no case or outer screen protector for about 2 months now. I have dropped it, and it still looks great. What I like about it is compact when I need it, and large when I want it. It's powerful enough to play CoD Mobile. It's thin and feels awesome to hold in the hand. My favorite part is that it lasts the entire day with heavy use, with about 18 hours of battery. Now, what I don't like is that there is no trade-in value for this. Yes, it is too early to tell since it's not even a year old, but comparing it to its predecessor, the Razr 2023, which goes for $10 trade-in. This is a phone you buy to use to the max with zero resale value. Aside from that, it has a decent regular lens camera; the ultra-wide is bad. Would I buy another Razr phone? Probably not. I think I like the regular slab phones since it's easier to get into, but I sure am enjoying the compact form whenever I put it in my pants pocket.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BeeByCustomer, We’re so glad to hear you’re enjoying your Moto Razr and making the most of its compact yet powerful design. It’s great that it’s holding up well and delivering solid battery life, even with heavy use. We appreciate your honest feedback on the trade-in value and camera. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my ancient phone and found that all the new ones were much bigger than my hand could comfortably hold. This phone easily fits my hand when folded and I am able to use all the commonly used functions without opening it up. Transferring my apps was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Flip Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Flip Phone..Has Everything you can want on a new phone.Small but big when open.Front screen does it all with no extra software.Really happy especially with the discounted price...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, affordable, easy to carry. Better camera than I expected.

    I would recommend this to a friend
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