Customer Ratings & Reviews
- Model:
- PB250015US
- SKU:
- 6602151
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Camera quality
MOTO RAZR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone..a little laggy with the camera control ( touch sensitive) having issues downloading ringtone. Great screen(s) and build quality. Battery life is amazing and charges fast.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DavidM, We’re thrilled to hear you love the phone, especially the screen quality and battery life. We apologize for the lag with the camera controls and the ringtone download concern. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] for us to further assist you. -Mitch
Haven't figured the folding out quite yet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone. It's so cute and the folding feature is actually very useful, but that's what makes it so disappointing too. After about 5 months the "built in screen protector" was already coming off at the crease. Now after 1.5 years, with no cracks or major scratches, the phone has developed a black smudge at the crease with a terrible line coming from it. They haven't quite figured out how to increase the longevity yet
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, SAMMYB. We're sorry to hear about your experience with the display. We'd like to take a closer look at what’s happening. Could you please share a photo showing this behavior? You can send it to us at [email protected] so we can review and assist you further. -Mitch
- Pros mentioned:Battery life
Awesome Little Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this for abt 2 weeks. Its so versatile! While Im still learning all its capable of, if you enjoy the ability to customize, this little baby is the one. I play music many times a day (using a bluetooth speaker) along with normal activity & still have well over 80% battery at days end. So much can be done without even opening the phone. Luv It!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BluGal, We're so happy to hear you're enjoying the versatility and customization of your new phone. It’s great to know it’s keeping up with your daily activities while still providing impressive battery life. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
You will love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product,i like flip,nice model,i love this phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CarlosA, Thank you for the kind words! We're so happy to hear you’re loving your phone especially the flip and the design. It means a lot to us that you're enjoying the experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life
Best flip ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is by far the best. It has amazing battery life and the customer service i received ag best buy. Was amazing highly recommend tbis device.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TravisP, We’re thrilled to hear that you’re enjoying your Motorola flip phone and that the battery life and support you received made a positive impression. We appreciate your recommendation and are glad to have you as part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
Razr for the change
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am pleased with my purchase, it has been my goal to get away from Apple products and this phone has allowed me to do just that!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re glad to hear you’re enjoying your Moto Razr, JohnB. It’s wonderful that the phone has helped you make the switch you were aiming for. Thank you for choosing Motorola, and we’re excited to be part of your journey with your new device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality
OUTSTANDING PHONE.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone, took a little getting use to, after using Samsung phone. Glad I made the change though. The camera is excellent along with all the other features. Shipping was fast and condition is excellent. One suggestion, make sure you get a case for it. I got the Saharah with magnetic ring. Enjoy the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JS1828, Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your new phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality, Portability
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the phone is unparalleled. Very smooth when opening and closing. Plus the AI works great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KossiA, We’re thrilled to hear that you’re impressed with the quality of your phone and that the smooth opening and closing, as well as the AI features, are working great for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Screen size
Sleek lil phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Razr phone is both big and small. The screen when open is perfect. You also don't have to open it to know who is calling or texting. I love it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CarolinaLaOh, Thank you for sharing your experience! We're happy to hear you love how the Razr balances size and functionality, with the perfect screen when open and convenient notifications without needing to unfold. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
- Pros mentioned:Portability
Moto razr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone love the product,and pocket friendly,ok
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChuckP, We’re happy to hear that you love your Motorola phone and find it a great fit both in performance and comfort. We appreciate your support and for being part of the Moto family! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life
ONE HAPPY CUSTOMER !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 24 model is a lot better than the 2021 model I bought before. I'm still enjoying this one yet. I've been a Motorola phone user, I have still the four other one that I bought before. They wanted me to change to iphone well, get what you want and I will get the one that I really enjoy. I've been buying phones at best buy, I like how they helped me and got my attention. I know this won't be my last one. More to come in the future. Hoping Best buy doesn't change their policies regarding customer service in the future.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FelixG, We’re thrilled to hear you’re enjoying your phone, and we appreciate your loyalty over the years. It’s great to know that Best Buy has been a helpful part of your experience, and we’re happy to have you as part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life, Camera quality
Excellent mobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mobile for the given cost, camera quality is good. Battery is long-lasting
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Subu. We're thrilled to hear that you're enjoying the phone. It's great to know that the camera and long-lasting battery are meeting your expectations, especially for the value it offers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality
Better than the Samsung
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen quality great camera quality highly recommend for anyone who wants a good reliable flip
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JadenT, We’re thrilled to hear you’re enjoying the screen and camera quality, and that your flip phone is meeting your expectations. Thank you for recommending Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Great phone, bought a second one.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone, lost one, bought another. Can never go back to unfoldable phone again.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DaniW, Thank you for the kind words! We're thrilled to hear you love the phone so much that you got another after losing the first. Once you go foldable, it really is hard to go back! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
- Pros mentioned:Camera quality
Moto Razr 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is excellent, and the options to take selfies with the rear camera is awesome (as you can see yourself in the external display). Also, it works really fast and the Gemini assistance is great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience! We're thrilled to hear you're enjoying the camera quality and the rear-camera selfie feature using the external display. It's also great to know the device performs quickly and that Gemini assistance has been helpful. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
- Pros mentioned:Camera quality
Daughters phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is very happy with her new phone. And it is good quality
I would recommend this to a friend - Pros mentioned:Screen size
Good phone offering a unique experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming to this from a pixel 7 pro id say it was a very slight downgrade as i was very accustomed to the pixel launcher there are a few software querks i miss. Cameras are good quality.I love the size when folded and the functionality of the front screen is great for quick messages and looking at information at a glance. Phone is fragile. Id get the protection plan.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, AaronT. We’re glad to hear you're enjoying the unique experience with your phone. We understand how transitioning might involve some adjustments, and we’re happy to know the size, front screen functionality, and camera quality are standout features for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality
RAZR IS BACK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few weeks of using and getting to know the phone i really enjoy it. Great camera and camcorder option. I really love how i dont have open the phone if i want to use it. Spotify works great on the outside screen. The touch is very responsive and awesome refresh rate
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nilly, We’re glad to hear that your phone is working well as your second device and supporting your dispatch service needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Overall performance
First time with flip phone and I love it!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been an active iPhone user and started using my Razr as a secondary phone and it’s been great! I would say only negative and it has nothing to do with the phone it self is trying to find cases/outer screen protectors besides off Amazon. But for my first flip phone I’m loving it!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CrimsonREd, We're glad to hear you’re enjoying your Razr phone. It’s great to know it’s been working well for you. We understand that finding cases and screen protectors can be a bit of a challenge. We’re continually working to expand accessory options. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life
Jazzy and snazzy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase of this Razr was a splurge for me, but I wanted a foldable phone with smartphone features. I love the color and the functionality of this Razr. Another positive is that battery life is better on this phone than other Motorola phones I have had in recent years,
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Applianceless, We’re so glad to hear that the Razr is meeting your expectations and that you’re enjoying its color, functionality, and improved battery life. We’re thrilled you chose it as your upgrade, and we appreciate your support! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
