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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 365 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 365 reviews
  • Rated 5 out of 5 stars

    Excellent Flip Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The fold crease is much less noticable than my older brand foldable phone. The main screen is naturally protected by Motorola's custom screen protector (do not remove) and the fact that most of the time it will be folded, fitting nicely into any pocket. I simply love being able to read and respond to incoming text messages while the phone is in its folded position. You can also run some apps from the folded mode. I do admint, however, that I have only done this with a few apps. It is running Android 15 comes with 8GB or RAM in the 256GB storage version. It also preforms very well for video game streaming services.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jkgamer, We’re thrilled to hear you’re enjoying your foldable Motorola phone! It sounds like the design, subtle fold crease, and custom screen protection really make it a standout for you. Being able to read and respond to texts while folded, along with running apps in that mode, adds great convenience. With Android 15, 8GB of RAM, and 256GB of storage, it’s excellent to hear it’s performing well, even for video game streaming — that’s a powerful combination for a foldable device! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola rzr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone , I switched from iPhone after 10 years , and this phone has a lot more cool features like the front screen is my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a flip phone for some time now and i finally can flip my phone open and close .... Great phone looks way better in person than the pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is my second one. You can answer with out opening

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect size and operation for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folded, the size and display are awesome! Open, the size and display are even better. Battery life is phenomenal! Operates quickly too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your experience! We're thrilled to hear you're enjoying the compact size and impressive display of your foldable device—both folded and unfolded. It's great to know the battery life and performance are exceeding expectations as well. Sounds like you've got a powerful and stylish daily driver! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb quality and excellent features. So handy. Perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay for what it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phone because the sale price was too good. My biggest gripe is that Motorola says 3 OS upgrades. Android 16 came out June 2025 and yet no date of when this will happen. Other than that it’s a good phone so long as you know you get what you’re paying for.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jann, Thank you for your feedback! We’re glad to hear the phone is meeting your needs and that you feel it’s a good value. We appreciate your note regarding OS upgrades—timelines can vary, and your insight will help others understand what to expect. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Flip Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Flip Phone..Has Everything you can want on a new phone.Small but big when open.Front screen does it all with no extra software.Really happy especially with the discounted price...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    I love my zrazor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it compact and easily used. Takes great pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the kind words, KatrinaStar. We're so happy to hear you're loving the compact design and ease of use, and that the camera is capturing great shots for you. Your feedback means a lot to us! We truly appreciate your support and hope you continue to enjoy your Motorola device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    MOTO RAZR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone..a little laggy with the camera control ( touch sensitive) having issues downloading ringtone. Great screen(s) and build quality. Battery life is amazing and charges fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidM, We’re thrilled to hear you love the phone, especially the screen quality and battery life. We apologize for the lag with the camera controls and the ringtone download concern. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] for us to further assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It's a great phone for kids.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone for my 11-year daughter and she loves it. It's not Boca and it's not big and she also likes it because it's flip phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ocoee, We’re so glad to hear your daughter loves her new phone! It sounds like the size and flip design are perfect for her — compact, fun, and easy to use. It’s great when a phone is both practical and something she actually enjoys using! To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Razr 2024 is an awesome phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Motorola Razr 2024! Opens to full size for watching videos, pictures, etc. but closes into a square shape which fits great in a pocket or purse. Don't need to open it to full size in order to use the phone and the screen is still decent size for texting. It is a fun and functional phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Peggy, Thank you for sharing your experience! We're thrilled to hear you’re enjoying your Motorola Razr 2024—both its sleek foldable design and convenient screen size. It’s great that it fits perfectly in your pocket or purse while still being functional for texting and media. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone had to buy 2… wil recommend to my friends..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite futuristic design...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Good Wi-Fi calling, very good sound during calls. - Very large, deep, and somehow difficult possibility to unset the sending personal data to various corporate phone producers. The phone basic set up provides no owners personal privacy in default. - Battery life is surprisingly low, especially abroad, probably for Wi-Fi connection frequency difference. - SW, applications has some basic errors - e.g. no dots at Messages, Calls app. icons when some received and missed.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sarah, Thank you for sharing your detailed feedback. We’re glad you’re enjoying the phone’s design, Wi-Fi calling, and call quality. We also appreciate your observations regarding battery performance, privacy settings, and app behavior. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected]. We'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot it's so unique I had to buy 2 just in case one breaks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Overall phone is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone Looks very nice and camera quality is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my razor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this style razor, so , easy to store and the screen is huge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I got it for my dad and he just loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting more familiar with Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been getting calls but sometimes the call goes in and out, also I noticed the screen blacking out when I open it for reasons, I can't explain maybe due to not being too familiar with the android. maybe I'll get a bit more experience these issues will go away

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CedricB, We’re sorry to hear you’re experiencing call interruptions and the screen blacking out. It’s understandable that getting used to a new Android device can take some time. To help improve your experience, we recommend restarting the phone, making sure the device is fully updated by going to Settings > System > Software updates, and checking for any apps that may be affecting performance. You may also try clearing the cache of the Phone app under Settings > Apps > Phone > Storage > Clear Cache. Clearing the cache will remove any temporary files being stored by the device. Clearing the data will remove data that the application has saved. For the screen blackout, ensure Adaptive Brightness is enabled and that the screen timeout settings are set to your preference under Settings > Display. If the problem persists, please send us an email at [email protected], and we'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone for starting with Razr series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, improved upon 2023 model. Hinge is more refined and crease is less prominent. Battery life and charging are better. User interface is about the same as previous model and doesn't innovate from old design.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi mrZbrthr, Thank you for your detailed feedback! We’re glad to hear you appreciate the improvements in the hinge, battery life, and charging compared to the 2023 model. We also appreciate your thoughts on the user interface and will share your comments with our team as we continue to work on enhancing the user experience. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

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