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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.4 out of 5 stars with 36 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the overall performance of the razr+ 2025 256GB (Unlocked) smartphone. Users report that the phone works very well. Additionally, customers appreciate the phone's portability and compact design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Just got this phone for my mom. She really love it. It’s great phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeanrenaldB, Thank you for sharing! We’re so glad your mom is loving her new phone. It means a lot to us to know it’s made a great impression right from the start. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Too early to ask, which may be a trick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowadays, the sellers prefer to ask for the customers' opinions about any purchased product, even a car, in a week, which is quote suspicion. Who can tell you the truth and critical details after using the product for just a week? So far the phone is OK. However, ask me of it in a month or two if you want to know what you really need to know.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EugeneN, Thank you for your honest and insightful feedback. We truly understand your point, long-term experience often reveals more about a product than the first few days of use. We’re glad to hear the phone is working well for you so far, and we appreciate you giving it time before sharing a more detailed review. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto razr ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy the phone is amazing feels awesome in my hand great camera!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the kind words! We’re so glad to hear you’re enjoying your new phone. The comfortable feel and great camera are definitely highlights we’re proud of. It’s great to know you’re happy with your purchase! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a good dip into the foldable phone market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Razr plus 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I've ever had. The plus is the Razr to get

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TimothyH, We’re so glad to hear you’re loving your Moto Razr phone. It means a lot to know it’s one of the best phones you’ve ever had. Thanks for being part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone has everything and is a contender to Samsung.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback! We're happy to hear you’re enjoying the phone and see it as a strong contender to Samsung. It’s always great to know when a device delivers everything you’re looking for. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is amazing, no complaints at all. Amazing battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola razr + 2025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem at all! Wasn't sure about it but it's perfect and safe in your pocket when you close it! Camera phone speaker great no issues! Over all I am really happy with the Razer!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, TylerS. We’re so glad to hear that your Razr is exceeding your expectations and that you’re happy with its design, camera, and speaker. Your satisfaction means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    My opinion of BB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had a 23razr the transaction an use was smooth to a 25 plus.. Been with BB over a decade and still here appreciate the 5 star service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ThomasMerritt, Thank you for your loyalty and for sharing your experience! It's great to know you've been enjoying such stellar service from Best Buy too. We’re grateful to have you in the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone Motorola 2025

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine everything ok,and the help is amazing the product is good and have Xtra items

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, Thank you for your kind words! We're glad to hear everything is going well, and that you're happy with the product and support. It's great that you received extra items too! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en -Carlos MotorolaMobility

  • Rated 1 out of 5 stars

    Two screen failures

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I write, I am waiting for my third Razr+. I bought a 2025 in November. The screen developed a red line near the top, in January. Motorola wanted me to send it to them for repair however after 90 minutes on the phone with a rep they agreed to replace (with a $29.99 + tax charge). In February the pixels in the new phone died leaving a black dot on the center of the screen. Same deal -- afrer an hour on the phone they agreed to replace the second phone. (another $29.99 + tax) Hoping 3rd phone will live longer then 30 days. You've been warned.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi dabinsd, We’re very sorry to hear about the repeated issues you’ve experienced with your Razr+ devices, and we completely understand how frustrating this must be. It’s concerning that both phones developed screen problems so quickly, and we appreciate you sharing your experience. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and many features. Love the size of it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ComN2GetMe, We’re glad to hear you’re enjoying your phone and all its features! It’s great that the size is a perfect fit for you. Thank you for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    New Razr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to set up, easy to use, fun, looks great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    nice but no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone had some issues. It kept erasing my contacts. The phone had a couple propriety based app i didn't like. End of the story i returned the phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Coltie, We're sorry to hear about the problems you experienced with your phone and that you had to return the phone. We appreciate your feedback on our products. We'll relay the message to the team. Hope you can give us another chance and if you need further information, feel free to email us at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    A gamble open box .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this Open box and it did not come factory reset.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, SelenaG. We're sorry to hear that your open-box device did not arrive factory reset. Since this was purchased through Best Buy, we recommend contacting their support team or visiting the store directly, as they’ll be able to assist you with returns, exchanges, or ensuring the device is properly set up. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is amazing!! Was worried with the hinge screen but has been giving no issues! Also the employees helping me with switching phone over we're very nice and helpful!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlexpN, We’re glad to hear you’re enjoying the phone and that the hinge has been working well. It’s great to know our team was able to help make your switch smooth and easy. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch MotorolaMobility

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