Customer Ratings & Reviews
- Model:
- PB2J0018US
- SKU:
- 6625237
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the razr+ 2025 256GB (Unlocked)'s overall performance, citing its smooth operation, beautiful display, and positive user experience. Many appreciate the phone's design and camera quality. The phone is described as amazing and a great buy. There are no reported negative customer experiences.
This summary was generated by AI based on customer reviews.
underwhelming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was underwhelmed. I think in part I learned that a flip-style foldable is not for me, because although it was a very good one of those, I found much of that annoying. The external screen is actually useful, but not useful enough for extended use, and flipping the phone open is a bit of added effort to use it "properly". And even though it's lighter-weight than some others, I found a bunch of Motorola's added stuff just got in the way. Finally, even though it's WiFi 7, it wouldn't connect with MLO? I actually decided to return it and keep using my Pixel 9, which has its own problems, but not as bad as these.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BenHead, Thank you for the honest and thoughtful feedback. It sounds like the flip-style design just didn’t align with your daily needs, even though the device itself performed well in certain areas. Your note about WiFi 7 and MLO is especially helpful, and we understand how frustrating it is when expectations around new features aren’t met. -Carlos
Great Price and Great Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No negative reactions to this purchase. It's just as beautiful as it is functional.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PixelMan87, Thank you so much for your kind words! We're thrilled to hear that you're enjoying your new Motorola device and that it's meeting your expectations in both design and performance. It's always our goal to provide great value and a seamless user experience, so your feedback truly means a lot to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en -Carlos
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone and many features. Love the size of it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ComN2GetMe, We’re glad to hear you’re enjoying your phone and all its features! It’s great that the size is a perfect fit for you. Thank you for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch
My opinion of BB
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I had a 23razr the transaction an use was smooth to a 25 plus.. Been with BB over a decade and still here appreciate the 5 star service.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ThomasMerritt, Thank you for your loyalty and for sharing your experience! It's great to know you've been enjoying such stellar service from Best Buy too. We’re grateful to have you in the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch
nice but no
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone had some issues. It kept erasing my contacts. The phone had a couple propriety based app i didn't like. End of the story i returned the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Coltie, We're sorry to hear about the problems you experienced with your phone and that you had to return the phone. We appreciate your feedback on our products. We'll relay the message to the team. Hope you can give us another chance and if you need further information, feel free to email us at [email protected]. We'll be there to help. -Mitch
A gamble open box .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this Open box and it did not come factory reset.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, SelenaG. We're sorry to hear that your open-box device did not arrive factory reset. Since this was purchased through Best Buy, we recommend contacting their support team or visiting the store directly, as they’ll be able to assist you with returns, exchanges, or ensuring the device is properly set up. -Mitch
