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Customer Ratings & Reviews

$799.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 78 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the razr ultra 2025 512GB (Unlocked)'s camera quality, portability, and overall performance. Many customers appreciate the fast charging speed and improved battery life compared to previous models. The screen's brightness is also a positive aspect for some users. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 78 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Cellphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best flip phone I have owned and probably one of the better cellphones I have owned. The battery life blows away previous Flip 4 & 6 phones. It easily gets well into the night everyday. The UI is a little different from Samsung but all in all it is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!! Camera quality is amazing. Moving away from apple was my best choice. There's so much you can do!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jhou, We’re so glad you’re loving your new phone and enjoying the camera quality — Motorola’s advanced imaging features really shine when you explore all the modes and settings. It’s great to know the switch from Apple has been a positive one for you! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The most satisfying flip out there right now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent flip phone, rounded edges on the body make it so much better in the hand than the Galaxy Flip. Unsure if this phone will outlast my Z flip at this time. $1,300 is a lot for a phone that will likely break. Get the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone, who dis?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone 14 plus and my world has opened up. It's clear that iPhone is no longer the front runner on smart phones.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love this phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone! It truly is a pleasure to carry and I get so many compliments on it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Starlyne, thanks for sharing your excitement. The Razr Ultra 2025 in PANTONE Mountain Trail is a stunning choice - sleek, powerful, and full of personality. It’s awesome to hear that it’s not only a pleasure to carry but also turns heads wherever you go. Sounds like you’ve found a perfect match. If you ever want to swap tips, share photos, or connect with other Razr Ultra users, feel free to join the Motorola community https://forums.lenovo.com/t5/motorola-razr-ultra-2025/bd-p/motorola-razr-ultra-2025_en - Mike MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    RAZR going strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I,m a razr follower and I love this new one. I have had all of them. I'm even turning my kids into razr fans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast phone. Smooth display. Gaming is fast. I like that the finger scanner is on the power button. The external speakers are excellent. Someone thought I connected a Bluetooth speaker. Nope just the phone speakers.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the investment? Yes

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Interior and exterior screens work great! I'm able to do so much with the exterior screen. It's processing speed is really fast. The camera's, 50MP on all 3 cameras are all high quality! And the sound it makes when you close the phone? *Chef's kiss*

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Luis, Thank you for sharing such a detailed and enthusiastic review! We’re thrilled to hear that you’re enjoying both the interior and exterior screens, the fast processing speed, the high-quality 50MP cameras, and even the satisfying sound when closing your phone. It’s wonderful to know your device is enhancing your daily experience so much! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone I didn't expect all the extras the come with the phone like the long lasting battery or the many customizable features

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlanS, Thank you so much for your review! We're thrilled to hear that the phone exceeded your expectations, especially with its long-lasting battery and customizable features. It's always great to know when our customers are pleasantly surprised by the value and functionality packed into their device. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is the best flip phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best flip phone. I recommend Best Buy, they have the best quality and prices around And their technicians will get you though anything you need

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Versatile device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. The haptics are great, the screen gets plenty bright, and the phone charges fast with a fast charger brick! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2025 Razr ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Everything I want and need. Better than the Google pixel phone that I had. Awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd review: strong recommendation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd review in 2 weeks, since i bought it. I enjoy all features except one (so far i'm still exploring). I like to arrange my screen folders for ease of finding quickly when i open it up. I can't find a way to move the folders. I've read the help instructions but it doesn't work (press the folder and move it). But so far i strongly recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback and for recommending your phone, RodS. We’re glad to hear you’re enjoying most of the features. Regarding moving folders on your home screen, sometimes it may take a long press on the folder until it “lifts,” then drag it to your preferred location. If this doesn’t work, you can try restarting the phone. If you still need assistance or should there be any further inquiries, please do not hesitate to email us at [email protected]. We'll be happy to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product for its design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks better in person. Beautiful color and materials the build quality has been satisfying. Features are as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fave Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this phone. Its compact ans.big atbthe same time. He especially loves the camera feature when the phone is folded shut ans the camcorder feature.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing such a wonderful experience, RemeLew. We’re happy to hear your husband loves the phone and enjoys its compact yet spacious design. It’s great to know the folded camera features and camcorder mode have been favorites. We appreciate you choosing Motorola and taking the time to leave your feedback. If you're interested, please follow our official community page:  https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Excellent phone, very compact when it's closed and larger than most phones when it's open. The battery life lasts me all day with heavy use and the cameras are pretty good as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A better option to other flip phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung razor is a very good option to other flip phones. I find it very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply the best flip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Flip phone I've ever used. It has all the high end internals in a compact flip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very well made and easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed every minute of using my razr ultra; easy to used and do most things with it closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Razr Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is in excellent condition. I am very pleased with the product.

    I would recommend this to a friend
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