Customer Ratings & Reviews
- Model:
- COMFORT75-2
- SKU:
- 6361920
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.3 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the functionality of the Video Baby Monitor with 2 cameras and 5" Screen. However, some have expressed concerns regarding the image clarity, both during the day and night, with comments mentioning graininess, blurriness, and pixelation. A few users also noted issues with the audio quality. Despite these concerns, the monitor generally seems to meet the basic needs of its users.
This summary was generated by AI based on customer reviews.
Bad camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product keeps failing . Keeps saying camera isnt on. My sons room is just right next door to me & keeps showing the same thing. No service or cameras not on. Constantly glitches.I hate that i spent so much thinking it was the best for me but apparently i was wrong. Im super unsatisfied!
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello, KodasMom! The monitor and camera work together through a radio link and such link might be affected by environmental conditions. If the signal is weak, try moving the units to different rooms' positions. Also, please try a hard reset on the camera. You can do this by turning off the camera, pressing and holding the pair button, turn on the camera until you hear a beep. After this, you can attempt to repair the camera to the parent unit. If the issue remains, please reach us either via live chat or email. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts are to be found on the box or in the user's guide. We will get back to you as soon as possible. Kind Regards, Crystal & the Motorola Support Team.
- Cons mentioned:Picture quality
The picture is very clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is clear but the sound is a little muffled. The best part is that the adapter is in the back so it doesn’t randomly fall out like some other monitors.
I would recommend this to a friendBrand response from Binatone
Posted .Hello Mike! Thanks for your feedback. To improve the audio quality, please try to hard reset the camera. You can do this by turning off the camera, pressing and holding the pair button, turn on the camera until you hear a beep. After this, you can attempt to repair the camera to the parent unit. If you need further assistance, please reach us either via live chat or email. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts are to be found on the box or in the user's guide. We will get back to you as soon as possible. Kind Regards, Crystal & the Motorola Support Team.
- Cons mentioned:Picture quality
has great camera's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dual cam's is great. I do wish the image wasnt so pixled. Will go to night vision on its own and not swap back over to color at times.
I would recommend this to a friendBrand response from Binatone
Posted .Dear Joey,
The image on the Comfort75 should be clear. Can you please contact our friendly agents to troubleshoot and replace any your device or its components if necessary?
Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can also email at [email protected]. We will reply to you within 24 hours.
Thank you and kind regards,
Isabelle & the Motorola support team
Very nice, compact unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say, I had to return it. I needed something with a bit more range. At about 110 feet, it lost contact between the camera, and the monitor. If it had not lost contact, it was the perfect one for us. Very nice monitor, and cameras.
I would recommend this to a friend- Cons mentioned:Picture quality
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image isn’t great, can’t rotate camera to be horizontal, unable to easily toggle between rooms. Returned and found something else.
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello, Kristie! I am sorry to hear you ran into issues with your baby monitor and that you have returned it. We would have loved the chance to help. Please feel free to reach us either via live chat or email should you have further comments. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at motorolastore/support. You can also email us at [email protected]. And please attach your review for our reference. We will reply to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team.
- Cons mentioned:Picture quality
Caution
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what I need it to do but less than 5 months and there's a dead pixel in the monitor
No, I would not recommend this to a friend - Cons mentioned:Picture quality
Poor Camera Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the camera, set it up, and the picture is horrible. Its grainy and blurry. Doesn't seem like vendors promote or give what its being viewed at, for example HD or 4k. If I would have known this upfront I would have passed on this purchase. Good chance I will return this.
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello Maineacs207,
I am very sorry to hear about the issues you are having with your baby monitor. If you have not already returned the product, can you please contact our friendly agents to troubleshoot and replace your device or its components if necessary?
Our Live Chat is open Monday to Friday from 8 am to 8 pm EST and we also have email support available. Find us at motorolastore/support and please attach your review for our reference.
Thank you and kind regards,
Isabelle & the Motorola support team
- Cons mentioned:Picture quality
Good camera for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, easy to use, good quality, picture could be a little clearer. Overall a really good product for the price.
I would recommend this to a friend No WiFi needed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a baby monitor that didn’t connect to our WiFi for security reasons. This monitor uses radio frequency. Super easy to setup and has a ver clear picture.
I would recommend this to a friendConnection failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not soon after 1 one of the camera reception fails to connect with the monitor unit. The distant can be right next to the monitor and still no connection.
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello Dean,
The monitor and camera work together through a radio link, and such link might be affected by environmental conditions. The typical range indoors is 165ft, but it can go up to 1000ft when there's a clear line of sight between the units. We recommend checking if there is an object between your units that could be interfering in the signal and to try different positions in the room.
You can also reset your camera (s). You can do this by turning off the camera, pressing and holding the pair button, turn on the camera until you hear a beep. After this, you can attempt to repair the camera to the parent unit.
If the issue remains, please do get in touch with our support via email or live, and we'll be more than happy to help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts can be found on the box or in the user's guide, and we will get back to you as soon as possible.
Kind Regards, Crystal & the Motorola Support Team.
Great camera for baby room
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the cameras to monitor our grandsons bedroom so they would not jump off bunk beds. Wanted a wireless system. Just know the ac power requires wires to plug in. Not what we wanted.
I would recommend this to a friend- Cons mentioned:Picture quality
Awful image quality for night time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful image quality for night time. I returned the item and got another model.
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello higha!
We would have loved the chance to help and reverse this into a 5-star experience.
If you have a flashlight or have a flashlight on your cell phone, there is a way to reset the camera's night vision. Take the camera into a dark room, preferably a bathroom or closet. Close the door to the room, plug the camera in, and turn the lights off. Shine the flashlight directly into the camera lens for 30 to 45 seconds. After this time has passed, remove the light from the eye of the camera. Allow the camera a few seconds to readjust and then check the video on the monitor. The night vision issue should be resolved.
If you have any comments or questions left, please let us know via live chat or email. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts can be found on the box or in the user's guide, and we will get back to you as soon as possible.
Kind Regards, Crystal & the Motorola Support Team.
Lemon
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor broke after 13 months - called Motorola. It was over year since manufactured and not covered under warranty
No, I would not recommend this to a friendcamera have been great no complaints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worth every penny don't have to worry about my children I can see them at all times
I would recommend this to a friendBrand response from Binatone
Posted .Hi, Amart! Thank you for sharing your feedback on your Motorola Baby Monitor with us. If there is anything specific that can turn this into a 5-star experience, then please let us know either through Live Chat or email. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at [email protected]. We will reply to you as soon as possible and will do our best to turn this into the product you were hoping to get. Kind Regards, Cassia & the Motorola Support Team.
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good..............................................
I would recommend this to a friend- Cons mentioned:Picture quality
Great while it worked
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the monitor with 2 cameras for about a year and the monitor is now giving audio but it is not showing a picture
No, I would not recommend this to a friend This Camera Sucks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug in port is so awful its just asking to tear up, not worth the money AT ALL
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello, Wemock! I am sorry to hear you're experiencing issues with your baby monitor. We will love the chance to have a closer look at your case and help. Please reach our support either via live chat or email. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at [email protected]. And please attach this review for our reference. We will reply to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team.
No more sleepless nights!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son can be a restless sleeper and as a new Dad, I would hear a noise and freak out. This helps! The picture quality and sound quality are very good!
I would recommend this to a friendAwesome baby monitor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome baby monitor system. It does not connect to your smartphone but it did come with a coupon for a free one that does just pay shipping.
I would recommend this to a friendEverything I needed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It was everything we needed. Kept us at peace during night time
I would recommend this to a friend
