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Customer reviews

Rating 3.8 out of 5 stars with 164 reviews

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71%
would recommend
to a friend

Customers are saying

Customers highly value the video and sound quality, range, ease of use, price, screen size, and night vision of this video baby monitor. A common concern, however, centers around the battery life, with many users reporting it as insufficient. Positive feedback frequently highlights the clear picture quality, both day and night, and the user-friendly setup. The monitor's affordability and effective range are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 164 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Covers all the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Big screen! Sound and buttons function great. Only mystery is it likes to switch into black and white mode even when it’s day time in a well lit room, but if you turn it off and back on it switches back to color at least half the time.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best baby monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best baby camera we’ve owned! Only issue is the battery on the monitor fades quickly with use BUT this camera has held up through MANY throws from my toddler. Buy the protection plan, trust me! Video and sound quality are great, range is even better!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Sound quality

    Rated 4 out of 5 stars

    Baby monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going the cheaper route this monitor is the way to go. It doesn’t have all the special things as some of the more expensive ones but it gets the job done. Great video and sound for seeing and hearing your baby. Also has a good night mode

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    LIFE SAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have for any parent that wants to get some sleep. this is great i get to put baby in his room and easily watch him on a nice size screen. only withdraw from this battery life is weaker then my moms knees

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good baby monitor. I use it to watch my elderly mom at night. Night vision is good enough, not for specific details though. The sound is really good. I have another version of this and the sound is staticky both ways. But this version is very crisp and clear, like I can hold a conversation with her. Which, for my purposes is good enough for me to ask if she’s ok or if she needs me. I’ve seen some people say they’d like to see if their baby is breathing, unfortunately, you won’t be able to get that detail with this. Also, you can’t move the camera

    I would recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello, Gigi! Thanks for reviewing your MBP33XL baby monitor! Please let us know either through live chat or email if you have any questions or run into issues. We will be happy to help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at [email protected]. We will reply to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team. Binatone

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby monitor has great sound and video quality for the money, only dislike is the battery life when not plugged in is rather short.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Surprising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleasantly surprised with the range as well as the audio and video quality. Works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 3 out of 5 stars

    Issues through walls

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a bummer, had to return back to Best Buy since it wouldn't work through two walls to our bedroom (less than 50 feet). But otherwise easy setup and clear camera

    No, I would not recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello JG123,
      Please note that the monitor and camera work together through a radio link and such link might be affected by environmental conditions. The units can reach the range of up 1000ft when there is a clear line of sight between monitor and camera. Any obstruction between parent and baby units will reduce the range significantly. With parent and baby units indoors, the typical range is up to 165 feet. We would have loved the chance to help and reverse this experience. If you have further comments, please feel free to reach us via email or live chat. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts can be found on the box or in the user's guide, and we will get back to you as soon as possible.
      Kind Regards, Crystal & the Motorola Support Team. Binatone

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is used on a nightly basis - good sound quality and visuals - able to set temp controls to alert when fluctuation in the room, etc. - simple to setup, use, and not as expensive as other options

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor for the price. Terrible battery life. Decent video

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been happy with this camera. This is a get what you pay for video camera. The battery life while using the video is not long at all. Which we usually have it plugged in anyway. But for short periods where you need to move around the house it’s perfect. Just buy it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor does the job but i wish it would have a longer range and longer battery life before you have to charge it again.. most of the time i just leave it charging while in use to make sure it doesn't die

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great baby shower gift!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a baby shower gift for a friend. She has told me it is very good. The screen is a great size. Sound quality is good. My only wish is that this camera came in black.

    I would recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello, Jean! Thanks for your feedback! Please know that we do value customer's opinion so we can keep improving our products and services. Please feel free to reach us either via live chat or email, should you have any questions or run into issues. It will be a pleasure to help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at [email protected]. We will get back to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team. Binatone

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for dual camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent image and night vision. Easy to flip between cameras, or use split view. Sound takes some getting used to. Sound is set to really "turn on" when the mic picks up noise. So I can hear when my kid coughs or cries, but general breathing doesn't register well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Camera and better quality than i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality than i thought. Works great. i would definitely recommend this product to others. Especially if you are a first time buyer. Not too bad of a price either.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good image

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I wasn't lucky with this purchase. Came with a dead battery and didn't synch as I think it should. It is for up to 4 cameras, and the only way to make it work was to synch it in the second camera slot, so at the end the camera #1 slot was useless. I returned for the dead battery issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good monitor for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good monitor for the price! My only issue is with how long the battery lasts on monitor itself but it’s really not too big of an issue as I leave it plugged in most of time!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Baby monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola baby monitor is a good deal for the price. The picture on the camera is a lot better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect for Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is great for when I babysit the grand babies - especially overnight. Clear picture and sound. Easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great range, bad battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best inventions, but for some reason, the battery on this is horrible. I replaced it already and still. I get 30 minutes max which is not enough time at all. Overall, I recommend a baby monitor, but check reviews and look into the battery life.

    I would recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello, Reviewdude! I am sorry to hear you're experiencing issues with your MBP33XL baby monitor. Please know the normally a new battery lasts between 1-2 hours with video mode on all the time and 3-4 hours when only on audio mode. Our batteries are designed to last for short periods like when there isn't a power outlet near. If any way, we will love the chance to have a closer look at your case and help. Please reach our support either via live chat or email. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at motorolastore/support. You can also email us at [email protected]. And please attach your review for our reference. We will reply to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team. Binatone

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