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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 45 reviews

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69%
would recommend
to a friend

Customers are saying

Customers value the sound quality and zoom features of the Video Baby Monitor with 5" Screen, with many praising the clear audio and remote camera control. However, some users experienced issues with connectivity and charging, while others noted that the battery life and night vision could be improved. The ease of use was also highlighted as a positive aspect by several customers. Overall, the monitor receives positive feedback for its core functionalities but needs improvement in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 45 reviews
  • Pros mentioned:
    Sound quality, Zoom

    Rated 4 out of 5 stars

    Good video monitor, not good audio monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the video and audio monitor thinking both features would be useful. And they are. But the audio output is low to the monitor (can't hear crying very well) especially when music is playing. Although I like the music feature it greatly diminishes the audio feature. You pretty much only hear the music. As far as video it is nice to see what's going on with the baby. Night time viewing works well. The pan tilt functions are limited but work well enough. Just don't use them as once the camera is set the baby doesn't really move away from viewing area.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good the sound comes through very well. Only negative is that the clarity of the LCD is not what I was expecting.

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Connection

    Rated 3 out of 5 stars

    Would be great....if they worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I was unlucky and got a lemon....but 3-5 lemons....probably not. I did a ton of research on baby monitors before buying and ended up deciding on this one. I have gone through two of the 5" screen ones and four of the 3.5" screen ones. I had multiple issues from bad connection from camera to screen, poor picture, stops charging and wont turn on. Getting the protection plan saved some money but still would lose money every time I had to return the item after a few months and exchange it for a new one. The protection plan is only a one time use....it breaks and you return it for money back... minus a prorated amount for the protection plan....and buy a new one. Then you have to purchase a new one plus a new protection plan. You also lose money if you use any of your reward certificates to purchase since they "expire". They were great when they did work but I would not recommend getting a Motorola one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    Great product night vision could be clearer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall does what is supposed to but could have a better zoom and night vision

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Zoom

    Rated 5 out of 5 stars

    Great monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do you have the security of listening and watching your baby and daylight and at night but you can also tilt zoom and play lullabies on this device. At first I thought it was going to be complicated to operate but within minutes it was very easy to graphs the working concept of the device. You can also get an app on your phone to view when you're not in range with the monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Zoom

    Rated 5 out of 5 stars

    Great Features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features allow you to communicate both ways, and move the camera. Automatically transitions to night vision when it is dark enough. delivers piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great baby monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use this all around the house and can even reach outside a few feet. screen has a great battery life. have not used the wifi function but i assume it is only going to make the reach better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine with LED monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with functionality with iPhone. Long delays in responding to commands when trying to monitor from phone. WiFi signal is strong - have no problem streaming videos to my phone- but streaming from monitor to phone is very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Zoom

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system. Wish I would have purchased this system with 2 cameras. At the time of purchasing, I didn’t know it was an option. Picture is clear and camera is easy to install anywhere. I have travelled with this monitor and I hooking the camera up is extremely easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item that gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great and the setup is very easy. I would definitely recommend. Much improved from previous model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a lot of money for this and expected high performance. When our baby was only two months old, the cord for the camera was bad. This caused a loud, obnoxious alarm to sound on the monitor. I got a replacement, but in the meantime, my baby was on the other end of our house and I couldn't check on him without going into his room (at the risk of waking him). Very frustrating to say the least.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Zoom

    Rated 4 out of 5 stars

    Good product for moms and dads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel secure knowing that your baby is safe with this Motorola video baby monitor. Its Wi-Fi connectivity lets you monitor your child whether you're home or away, and the accompanying app lets you remotely control the camera angle and zoom depth. Record video and photos with this Motorola video baby monitor to capture memories.

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    Another set of eyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love being able to keep an eye on the grandbabies after putting them in their crib.This would have been a 5 star, but we had to return it because the night vision stopped working.Luckily we are Elite Members because it was over the 30-day warranty. We got a brand new one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally good. Love the camera direction movement. Microphone needs improvement. Internal batteries need improvement

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 1 out of 5 stars

    Poor quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a top notch product considering it is Motorola and the price. I was wrong. There is a lag in the video, it’s hard to see in night vision, it’s hard to use the monitor, and WiFi is a hit or miss. They need to work on this monitor and get it as good as a vtech. Thumbs down on this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this monitor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor after returning a more expensive one just a few days before. This monitor is clear, static free and is easy to adjust the camera. It’s a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image is clear and sound is loud, connection is great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works good. Needs stronger battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It could use a longer lasting battery. It lasts about 2 hours.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Useful monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features this monitors however it does lose connection a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great baby monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Monitor works good with the RF and video/notifications over WiFi are even better.

    I would recommend this to a friend
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