Customer Ratings & Reviews
- Model:
- COMFORT 85 CONNECT
- SKU:
- 6361923
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the video quality and ease of use of this baby monitor. Many appreciate the convenience of the Wi-Fi capabilities, allowing for remote viewing. However, some users noted that the audio quality could be improved, with concerns raised about sound clarity and volume. The monitor's ease of setup and navigation were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Baby cam
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sister loved the gift. She uses it on a regular basis
I would recommend this to a friend - Pros mentioned:Wi-fi
BABYWATCH
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for working parents that want to keep an eye on the baby
I would recommend this to a friend Baby monitor works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 and use them both all of the time. Scans the room nicely so if using for a pet it works great as well. I would recommend these and will buy for baby shower gifts!
I would recommend this to a friendI would recomment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product so I could keep an eye on my elderly mother and it works great. It gives me the freedom to go into another room and still be able to see what she's doing. The color is good on the monitor. Well made product.
I would recommend this to a friend- Cons mentioned:Sound
Awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally a garbage monitor. Quality isn’t the greatest, it’s lags and does not pick up my baby crying until she is screaming. My internet connection is fine, this is just an awful monitor for the price. Definitely returning, waste of my time and money.
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello Jordan,
Possibly the volume is set too low, please increase the volume. We also suggest you reset the units as this can help with the low audio issue you're experiencing:
1) Reset the monitor.
*Please make sure to do the following steps with the unit plugged in:
• On the monitor's back by the power socket, you should see a small reset pinhole.
• Using a pin, or something small enough to fit inside, press and hold in the reset button until your monitor powers itself off.
• After what can take up to a minute, your monitor should then power itself back on. This will indicate that the reset has been completed successfully. You can now pair your camera back to the unit.
2) Reset the camera. You can do this by turning off the camera, pressing and holding the pair button, turn on the camera until you hear a beep. After this, you can attempt to repair the camera to the parent unit.
If the issue persists, please allow us the chance to help further. You can reach us either via live chat or email. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts can be found on the box or in the user's guide, and we will get back to you as soon as possible.
Kind Regards, Crystal & the Motorola Support Team.
Baby cam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good gift for a friend. They enjoy using it
I would recommend this to a friendGreat monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great monitor for our baby. It has a awesome app connectivity, and the monitor. Both are great for technology savy and non-technical people.
I would recommend this to a friendEletronics that can’t miss!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff!! Your baby will be well assisted at distance and you will be able to rest!
I would recommend this to a friendRecomendable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good you can used on many ways. The price was worth it . We feel safe watching our baby .
No, I would not recommend this to a friendGood monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, holds a charge pretty well and love that I can also use the app.
I would recommend this to a friendPerfect product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product for keep safe my child while we can do another things
I would recommend this to a friendMy daughter-in-law loves it she said very easy to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are thinking of getting one for our home to use when we babysit for mom and dad.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good but could be better and it loses signal sometimes for now reason but a quick reset works fine
I would recommend this to a friendBrand response from Binatone
Posted .Hello Rue19! Thanks for your feedback. Please keep in mind that the monitor and camera work together through a radio link and such link might be affected by environmental conditions. We will love the chance to have a closer look at your case and turn this into a 5-star experience. Please reach our support either via live chat or email so we can assist you with this and deserve your 5 stars. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at motorolastore/support. You can also email us at [email protected]. And please attach your review for our reference. We will reply to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team.
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the products just needed 2 cameras instead of one.
I would recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept losing connection between the camera and monitor to the point I had to reset it everyday. Wasn’t worth the hassle, especially at the price point. Returned it.
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello, Chris! Please keep in mind that the monitor and camera work together through a radio link and that link might be affected by environmental conditions. We suggest you check if there isn't any large metal object, solid structures or other radio or electrical equipment, such as TVs, computers, cordless or mobile phones, fluorescent lights or dimmer switches. Please note that using other 2.4GHz products, such as wireless networks (Wi-Fi routers), Bluetooth® systems, or microwave ovens, may interfere with this product. We recommend to keep the baby monitor away at least 5ft (1.5m) from these types of products or turn them off if they appear to be causing interference. The same goes for fans or white-noise machines. If the signal is weak, try moving the parent and the baby unit to different rooms' positions. If the issue remains, please contact our support either via live chat or email. We will be more than happy to have a closer look at your case and help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts can be found on the box or in the user's guide. We will get back to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team.
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this as a gift for my daughter-in-law who is pregnant. When she received it , it looked like it was used and then thrown back in the box with the wires all over the place. She had to take it back to Best Buy to exchange. Very disappointed in Best Buy. I would recommend the product but not from Best Buy.
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello, I can hear your disappointment and I am very sorry for this situation but I hope all is sorted out now. If not, please email our support via email or Live Chat. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. If you email us, please put ATT: RM Team as the subject. Our support contacts can be found on the box or in the user's guide, and we will get back to you as soon as possible. Kind Regards, Mike & the Motorola Support Team
Disappointing for the price point
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in January 2021. It worked well for a few weeks. Then it needed to be reset daily for it to function. In late March it just stopped working altogether. We tried to troubleshoot it per Motorola’s guidance, but it’s just a paperweight now.
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello RyanC,
We will love the chance to review your case and help reverse this experience into a better one. Can you please email us your original case number? Please put ATT: RM Team as subject and attach this review for reference. Our support contacts can be found on the box or in the user's guide, and we will get back to you as soon as possible.
Kind Regards, Crystal & the Motorola Support Team.
- Cons mentioned:Sound
Great Camera, One Glitch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've really been enjoying this camera and the range, however once I connected via Hubble app, it disconnected the parent unit. I'd like to be able to connect when I'm out, but leave the parent unit at home with a babysitter so they don't need it on their phone, but I've been having issues with both the monitor screen and the phone connecting. When the parent unit disconnects, it beeps so loudly that it's startling. There is also a blue light that flashes which is annoying as my daughter sees it when she's trying to sleep, but otherwise it's a good monitor.
I would recommend this to a friendBrand response from Binatone
Posted .Hello, DZH821! I am sorry to hear you ran into issues with your baby monitor. We will love the chance to have a closer look into this and help. Please reach our friendly agents either via live chat or email for further assistance and mention this review for reference. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at [email protected]. We will get back to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team.
- Pros mentioned:Picture quality
High quality picture, great performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality on both the 5" screen and when we are out and viewing on our phone. We can control the camera to see the entire room. Lots of features with the app. Great purchase.
I would recommend this to a friendBrand response from Binatone
Posted .Hello, GeekDad! Thanks for your feedback! I am glad to hear you're please with your baby monitor choice. Please feel free to reach us either via live chat or email, should you have any questions or run into issues. It will be a pleasure to help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at [email protected]. We will get back to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team.