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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 241 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the high performance and attractive design of this 15.6" gaming laptop. They also appreciate its lightweight and portable nature, along with the customizable keyboard and impressive display. However, some users have noted concerns regarding heat generation, fan noise, and battery life. While the graphics card receives praise, the speakers have drawn some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 241 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Couldn't ask for more

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the money, it's sleek, light, extremely powerful for 1080p gaming, and has a very good quality display.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast,sleek ordered this laptop to use for cyber security Can open multiple screens with ease. The $500.00 discount for Black Friday was great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great specs!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during a great sale! Really solid specs. I would really love to give this laptop 5 stars but I can't. Maybe it was bad luck that I had to return the first one I bought due to a faulty wireless card but about a year later the replacement required a new motherboard (laptop would not charge). I always use a laptop cooler as well. Prior to that and since, it has ran like a champ. But it may have been bad luck...I originally bought 2 of these, one for me and one for my wife. Her laptop has had zero issues. If I was rating based off her laptop it would get 5 stars. Honestly, even with the issues, it been really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    Love This

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. The Build! The Ram! The beautiful Smooth Track Pad!! Speed Demon! Use mainly for video and Photo Editing and Does a GREAT Job!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Great for any gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific graphics and sound. The speed is amazing. If you have never had a gaming laptop before, this one would be the best that I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    Overall great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Ram and processor make tasking and gaming a breeze. Msi is a great bang for your buck compared to Asus and Razer. Cons No 1tb hard drive

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop during Black Friday for about $500 less than the usual price. For the same specs, it is near impossible to find an equivalent for the same price. While it is a great laptop, there are some disappointments. The battery seems to die rather quick (lasts me about 5 hours, even though there is nothing demanding being done on it. I've tried optimizing battery performance, and followed all the recommended steps, but to no avail. Another major issue I've had is the problem with drivers. It doesn't seem like updated drivers are provided. This also seems to be an ongoing complaint to MSI by other users. If neither of these issues bother you, then I highly recommend the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    horsey powered computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horsey computer. super fast and powerful. you can run triple A title games and premiere pro easily on this rig.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    An absolute powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs everything amazingly well. I've thrown every game I can think of, including Resident Evil 2, Path of Exile, Call of Duty, and more. It runs every amazingly well with it's RTX 2060 and the 32GB of ram is super nice for productivity. The screen is plenty bright and pretty color accurate for the standard consumer. It's extremely thin, super light for what's in it, and has pretty good battery life. I would highly recommend this to almost anybody!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great compact gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. It was my first MSI so I was a little nervous, but I am glad I purchased it. Battery life is surprisingly good when not gaming. The looks are sharp and sleek, and not over the top like some gaming laptops. For negatives it is a fingerprint magnet and it can put out some serious heat when pushed, but what can you expect otherwise with these kind of specs. Not a single crash after a couple weeks of serious gaming on it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great performance and portability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Portable and powerful. Love it. Meets my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this at the sales rep recommendation and am very happy. Very fast, great grahisc. Greta value.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is the first day I have had it and I will probably end up updating this as I use it more. So, so far I really like this laptop. it ran The Forest really well, seems pretty fast for the most part. Con, it got REALLY hot for the short amount of time I played (30 minutes, give or take). The sound quality really isn’t all that great either, especially for the price I paid for this product. It has great resolution, the picture is BEAUTIFUL!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Beast of a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great! Fans can get a little noisie when they ramp up, but thermals are good.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming laptop! I love it! Very sleek, fast, and the screen is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    MSI made for gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for value but heavy games can heat up the laptop quickly. May need to be used charger for best performance n fps.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Excellent gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, can plan anything in Ultra mode; solid build quality and doesn't run overly hot.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    gaming laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, very fast, sleek design not had any issues would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light. Fast. Beautiful and good price. Definitely worth the price compared to competitors

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great game laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a couple of months ago. I have tested many different game types. Heat can be an issue running Extensive graphics. But if you limit the frame rate to 60 FPS. Then it runs at around 56 to 60 degrees. Would recommend having the ssd upgrade. It has 2 slots but in order to add a second drive you have to remove the motherboard. Not recommended for inexperienced users.

    I would recommend this to a friend
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