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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 263 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are impressed with the gaming capabilities, sturdy keyboard, and overall performance of the laptop. They appreciate the good value for the price and find it powerful enough for their needs. However, they have concerns about the short battery life, fan noise, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-263 of 263 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good hardware, bad touchpad and terrible battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a high quality laptop, however it has some major faults. The battery is terrible, and by terrible I mean one hour sitting idle on desktop, far less than that if you are using the GPU. And the touchpad was incredibly buggy, laggy, and freezy even with updated software. Think of this as a Portable Desktop, you need a mouse and you need to plug it in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Second times a charm, but approach with caution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop online and picked it up at the store, first laptop was wonky and did all drivers update and couldn't run games above 25fps no matter what, I returned it for a second one, and it runs much better. Witcher 3 Ultra settings with 50fps+ at 1080p. However, if you can, get the higher tier version of this laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    MSI Warranty service is bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan started making noise in few months after i bought it. Called the service center, they wanted me to pay the shipping charge even though one year warranty is not expired.

    No, I would not recommend this to a friend
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