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Customer Ratings & Reviews

Your price for this item is $3,399.99

Customer reviews

Rating 2.3 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-3 of 3 reviews
  • Rated 2 out of 5 stars

    Initial impression not good.

    Posted .

    I didn’t purchase from Best Buy however, I did purchase the exact same notebook elsewhere. About a week after receiving it, the graphic card started acting up. Long story as short as I can make it, I wasted at least 4 days trouble shooting the issue before receiving an RMA from the manufacturer. When I asked them for a turnaround time, I was quoted 25 days depending on parts availability and by the way, that does not include shipping time to and from. The icing on the cake, now I get to ship my new $3600.00 laptop to them at my expense and then wait almost a month to get it back hoping that they fixed the issue. I can't wait to see how much extra the shipping is going to be with a declared value of that amount. My advice, if you don't need to upgrade right this minute then don’t. Wait about 6 months to allow time for the bugs to be worked out. New technology is awesome when it works but more often than not, it ends up being a major headache for the consumer. I’m not unreasonable, I understand that sometimes things breakdown or can be defective. My biggest gripe is with the estimated 25 day turnaround time not to mention that I have to pay the shipping and insurance on a brand new laptop of this price and caliber.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted .

    Great Laptop for Gaming. I did however experience some problems with the sound not working in the online game i was playing. After reinstalling the game, reinstalling drivers and messing with settings did nothing to help, I purchased a copy of Windows 10 and did a complete reinstall of the op system and drivers only. That fixed the problem. The system runs sluggish somtimes, but that may just be due to me not having things setup correctly with my 8 mb/sec internet, and everything wanting access nowadays.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No optical

    Posted .

    So there's no DVD drive on this thing and it likes to overheat. Not impressed.

    No, I would not recommend this to a friend

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