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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 60 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Crosshair 16" gaming laptop for its unbeatable performance and speed. Users appreciate that the laptop does not get excessively hot. However, some find the battery life to be moderate and the laptop a bit cumbersome to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 60 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment for gamers, I recommend it...!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my lady, she loves it. Great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for rendering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a really good option for someone that need for rendering !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic unit My pc broke and I needed my gaming fix This laptop has done more than expected

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible, fast and effective laptop, both for paperwork, office and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MSI Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops i have ever seen or used wont be going back to any other laptops anytime soon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch for price point love handles my gaming needs and more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    MSI for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is not the greatest, but it is better than many. For gaming experience, it might need upgrades for more detailed games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MSI does more than we thought it would!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this laptop a try, very glad we did! Way faster than our previous laptop, very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast computer for the price. Website had good info to be ready in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a budget gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for $1,099, installed 64GB of Crucial ram for $120 and added a refurb 2TB Samsung 990Pro for $130. Insanely good build for under $1,400. This is my 3rd MSI gaming laptop, never had an issue with any of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mid range gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop primarily for gaming and it does a great job. Most of the titles I play can be set to ultra settings including GTA V and Far Cry 5. Star Wars Outlaws runs great on high settings but struggles a little with ultra settings. I feel that the MSI Crosshair gives the best bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming lap top used at dorm in college perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a good price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming laptop which is a great value for the price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good specs, bad battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very beefy and feels like it has a lot of power. Problem is the battery doesn't hold to what they say it will. The battery when you turn on the computer says 4 hours. I start to live stream and within 70 mins I am hoping the event I am live streaming ends before the battery power does. Other than that it is an amazing machine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for Dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for Father's day. Solid value, not too overcomplicated. Packaged nice, easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sleek and sturdy build and feel. Love the colorful displays and number pad is a plus. My first gaming computer and I love it. I cant wait to connect it to real Wi-Fi and actually test its capabilities.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Perfect laptop but soft is trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please be aware that my laptop had a corrupted copy of Windows. I tried to reset it with a cloud copy instead of using it from my SSD. In some way, it downloaded and installed the same damaged copy. I had to wipe everything from my SSD, manually download a copy of Windows from the Microsoft website, install it, and deal with the drivers.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery sits at 0% and will not hold a charge. Will be returning

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good for gaming, I'll rate 8/10 overall and good for price

    I would recommend this to a friend
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