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Customer Ratings & Reviews

Your price for this item is $367.99
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The comparable value price is $459.99

Customer reviews

Rating 4.2 out of 5 stars with 71 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Optix 31.5" LED Curved QHD FreeSync Monitor's large, curved screen and vibrant picture quality, praising its high refresh rate ideal for gaming. While some users experienced issues with the HDMI port and reported ghosting, many highlighted the monitor's excellent build quality and immersive viewing experience. The high resolution is also frequently cited as a positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 71 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good monitor

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent combination of price and quality, a small haze is visible, which is normal on all monitors in this category, the screen is very sensitive to knocks so be careful, but overall I really liked the quality, if the price is below $ 400 I indicate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Monitor with lots of real estate @ 2K!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor has been my first venture away from 1080p and man o' man is it worth it. Super quick response, no glare while also maintaining excellent contrast and very deep black (even has a setting to change the degree of black/contrast independent of everything else). Also has display port connection so fits well with my new graphics card too!

    I would recommend this to a friend
  • Pros mentioned:
    144hz

    Rated 5 out of 5 stars

    Great Monitor purchased in 2020

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is great its 1440p and 144hz with 1ms response times and curved. What else do you need on a gaming monitor? Only thing that I don't like is the stand its quite bulky and takes up a lot of space on the desk but that's the only thing I don't like.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this MSI after returning two Samsung 32" 4k UHD monitors they kept flickering to black. This MSI has no flicker problems and has brought new life to my Skyrim game. It's like playing it for the 1st time. THe curved screen is awesome (I never had a curved screen before) Gaming is excellent, Setup easy, overall just a great monitor for under $500

    I would recommend this to a friend
  • Pros mentioned:
    144hz

    Rated 4 out of 5 stars

    luv it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play FPS games alot I needed 144hz & 1440p. There a black ghosting must play with settings to find your match. This was on sale when I brought it, there may be others on sale that are better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I recognized that I was purchasing a large monitor, I had no idea this one would be so massive. The best recommendation I can make is that my wife saw it and said, "I want one."

    I would recommend this to a friend
  • Cons mentioned:
    Ghosting

    Rated 3 out of 5 stars

    ok monitor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had my switch connected to it and that looked amazing . but when pc gamig there was sever ghosting . nothing i can do to correct it . watching movies it looked great . but i was using it for sim racing and it looked great but the ghosting was too much for me. also when enabling gsync monitor was not even usable . black screens and when gaming black screens would occur.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love it!!!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for a long time on a monitor and this monitor should be priced in the thousands based off the performance I couldn’t believe how much better this made my pc games run!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice monitor... Didn't work for my needs.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up this big ole' 31.5" monitor and really wanted to love it! Unfortunately, the lack of G-Sync was a big turn off and I was getting screen tearing. Decided to go with a Dell 27" QHD monitor and I now have a new Gigabyte 32" QHD 165Hz HDR monitor that I enjoy. If you have an Radeon GPU (or similar w/ Freesync...) than this may be the monitor for you!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 1 out of 5 stars

    Very Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like MSI, but in my opinion their screens are generally bad. Obviously this is just my experience as there are plenty of people who've had good experiences with MSI's monitors but between this monitor and the GL63 Gaming laptop, both were heavily plague with dead pixels. When I first turned this on and saw the two dead pixels that slowly over 10 mins multiplied I turned around and looked at my MSI Laptop screen that had the same issue and thought, I deserved this for going with MSI knowing I had a bad time before. I know that they don't probably even make the screens but it's their name on it. I'll say this, with the screen off, beautiful monitor. It's mainly an alloy and is thinner than most monitors I've tried(the Dell 32 and Acer Predator, another disappointment). Definitely was the lightest and was nicely done in design. The RGB is a nice touch, but the monitor is placed up against a wall and so it didn't do much for me. But MSI can make a really nice looking product. My 2080 ti Gaming X trio and x570 Ace both look great and have no issues with them but that's where I'll draw the line. I'll stick with just their GPU's and Motherboards and get my monitor elsewhere. As usual though, Best Buy handled it all and was able to exchange it for a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY FAILED US!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY FAILED US BY NOT DELIVERING THE COMPUTER TO THIS MONITOR, SO WE HAVE BEEN UNABLE TO USE. THIS WAS TO BE A CHRISTMAS GIFT, COMPUTER DID NOT COME IN TIME FOR CHRISTMAS EVE, WAS HOME TO SIGN FOR THE DELIVERY, IT NOT COME. NOW TOLD IT IS DUE TO ARRIVE JAN. 3, 2020. NO HELP FROM CUSTOMER SERVICE, ABOUT SIX TIMES TALKING TO PEOPLE IN ANOTHER COUNTRY, HARD TO HEARD AND UNDERSTAND, CAN NOT TALK TO SUPERVISOR, THEY ARE NOT THE COMPLAINT DEPARTMENT. I WAS TOLD MY CREDIT CARD CHARGE WENT THROUGH AND THEY TRIED TO CHARGE MY CREDIT CARD ABOUT FIVE MORE TIMES. MY CREDIT CARD COMPANY CONFIRM THAT THIS TOOK PLACE AND THEY STOPPED THE REPEATING CHARGE, BEST BUY IS HAVING TROUBLE SOMEWHERE. MY FAVORITE PLACE TO SHOP AT FOR MANY YEARS. I JUST DON'T KNOW WHY I WAS TREATED SO BAD, HOPE OTHER FAMILY DID NOT HAVE THIS PROBLEM. i LET THE STRESS GET TO ME, TRYING TO FIND A COMPUTER FOR CHRISTMAS DAY, NO LUCK. WE ENJOYED OUR FAMILY AND ATE GOOD.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 4 out of 5 stars

    great gaming monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good monitor, just wish it had sound capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The curves are great. Size is intimidating. Quality is sleek. High fps is really something. I really like this monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for the price. Quality and look is exactly what I was looking for. I needed something for my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is perfect and visually blows me away. Zero issues after 1 year of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek & Crisp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laser crisp graphics with a awesome refresh rate that is perfect for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect monitor!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality. Can be improved with playing with the settings but over all its great. This monitor is exactly what I was looking for. I am a gamer and also a designer. So with the VA panel I got the best of both worlds(IPS and TN) in one panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is amazing. You will need to go in manually to change it up to 144 Hz but that is of no worry. The settings on the monitor are easy to work with and the game mode settings are pretty handy to have. They have settings for things such as racing, RPG, RTS, and even just straight up FPS. Overall very satisfied with this purchase and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this monitor!! It's nice, big and curved, just like my women!! Can't go wrong with this one. ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It’s really amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size the power of this monitor , i love it

    I would recommend this to a friend