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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 125 reviews

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89%
would recommend
to a friend
Page 1 Showing 1-20 of 125 reviews
  • Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    great laptop

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I absolutely love this laptop. I have had it now for a couple of weeks and I ran into one issue. The first day of my classes it wouldn't turn on. Go figure. My husband opened it and determined it had to do with the battery. He was able to get it turned on, thankfully, and it's been working fine ever since. Other than that hiccup, it's a great laptop. I love how the keyboard lights up and the screen has great resolution. Unfortunately, I had to take a star away for the battery complication, otherwise I love this laptop!

    Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Manufacturing error but second try is the charm!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    My original order came in timely but there was a manufacturing error. The screen was squished and the backlight was showing on the corner of my screen. The trackpad was also installed crooked so it was constantly clicking and was not functional. I returned my original order and was able to place a new order with no hassle. My second try laptop is awesome! I bought it as a beginner gaming laptop and for watching movies and personal work. It’s been a champ, processing speed is fast but battery life only lasts for a few hours. Still happy about this purchase.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great laptop!!

    |
    Posted .
    Owned for 1 month when reviewed.

    This laptop is amazing and was in my budget range (under $1000). It can successfully run beefy games, such as: FF14, phasmophobia, valheim and more. The fans only get loud when I play phasmophobia but immediately become quiet again when I close phasmophobia. The storage could be better and so could the battery life when unplugged but everything else is great. Also this was the only cheap white laptop I found. I hate the red and black look so this was perfect.

    Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good product worth upgrade - tech support not good

    |
    Posted .
    Owned for 1 month when reviewed.

    I really like this laptop especially after upgrading the RAM to 2 x 16GB DIMMs and replacing the basic 512GB HD chip with a 1 TB pro all from Amazon for around $200. Not a gamer so I can’t attest to the FPS or what games run best but this is a beast for my office workstation that should be able to handle anything thrown at it for the next 5+ years. I had purchased another more powerful laptop but when they did the discount week on this model I jumped because the other laptop was just a Ferrari sitting in rush hour traffic. I also saved $800 between the 2. My only con so far has been the response of MSI support. My 9 key came off of the number pad and they gave me a USA number to call for parts. No response yet. Then my original HD burnt up and I already had the 1 TB to replace and just did a fresh install of Win 10 and tech support said I had to ship the whole laptop back and would not just replace the chip. I will still give the system a solid buy.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Great laptop should have at least come with 16gb of ram now I’ve had to void the warranty to upgrade the ram kinda mad about that but laptop runs great couldn’t ask for more

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    1 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Very nice

    |
    Posted .
    Owned for 1 week when reviewed.

    Great laptop. Easy to upgrade ram. Gaming on AAA games is acceptable. Keyboard has good feel and the blue backlight is a nice touch.

    Features

    Battery Life
    1 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    My MSI Sword review

    |
    Posted .
    Owned for 1 week when reviewed.

    I love the msi laptop and very powerful for graphic designing, Super fast for everyday task also if you are designing or gaming.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features, Performance

    Rated 4 out of 5 stars

    I really liked it but…

    |
    Posted .

    What I like most about this laptop is the way it looks. I wanted something different from the generic black and red gaming laptops in this price range ($899 for Black Friday) and I really could not get over just how good the white keyboard and blue backlighting looked against my white desk. However, I already have a MacBook and I was specifically in the market for a laptop that I can game on (but mainly to play Sims 4 on Ultra) and I had a couple of minor issues. First off, the trackpad is EXTREMELY difficult to press down on and when I finally managed to muster up the force needed to do a hard click, there was hardly any traction. It took me an average of 3 clicks just to drag and resize open windows. If you don’t have one already, you are definitely going to want to purchase a mouse to use with this laptop. The screen is also kind of wobbly. It’s not a big deal when the laptop is stationary but it did move every time I moved the laptop and that was slightly concerning to me. GAME PERFORMANCE and STORAGE The laptop comes with around 40 GB of storage already taken up. After I installed Sims 4, a majority of its DLC, and Forza Horizon 5, I only had about 260 GB of free space left on the computer. Midway into Forza 5, I got a message that there wasn’t enough RAM available for the game to perform properly. It didn’t seem to affect the performance of the game and was actually holding up quite well in the beginning but as I ventured further off into unexplored places on the map, I started experiencing some pretty significant lag. Expanding the storage and RAM would definitely be the way to go to get the best performance out of this computer. Overall, it really is a fast computer. Sims and Forza looked pretty decent. It didn't feel like I needed to rush to plug in the charger every 40 minutes so that's a plus. The keyboard feels nice and it’s a 2021 laptop that comes with Windows 10 Home which I actually prefer over the newer laptops that ship with Windows 11. However, as someone who planned on using this laptop solely for gaming, I eventually ended up returning it for a laptop with better specs to avoid voiding the warranty with upgrades.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Wow a wonderful powerful beautiful Laptop!!!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Fantastic Laptop. Fast. Beautiful Design. Nice Build. Screen is very pretty and clear and fast response. Love MSI for making quality laptops and also getting this on sale at 899 at BestBuy. 1st time I buy a MSI anything and their laptop did not disappoint at all.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this MSI sword

    |
    Posted .
    Owned for 1 month when reviewed.

    I have had this laptop for about over a month now and I love it. I play big open world games on it with zero issues whatsoever and it’s very smooth. I love the white with the blue keyboard it’s super cool looking.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good laptop, and looks nice too.

    |
    Posted .
    Owned for 1 month when reviewed.

    Especially when on sale this is a solid computer. MSI put a ton of features into the build, and the computer is a comfortable, solid design. I always need a ten key on my computers since I sometimes use them for things other than games, and despite the smaller form factor of this ten key, it's easy to adapt to. Gaming wise, I'm well over a hundred FPS on most games, some peaking around 2000 FPS. For a "budget" laptop gaming machine (I hate to use the word budget for something in this price range, but that's what everything has become), the combination of processor and GPU are a stand out. Once I replaced the pitiful 8GB of ram and added a second (2.5" form factor) drive to up the capacity, the machine performs really well, and doesn't get too hot with MSI's fan control, and isn't too loud when doing mundane tasks like word processing.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good Gaming, Watch for Battery

    |
    Posted .
    Owned for 1 month when reviewed.

    Coming from a terrible HP Envy, this is an upgrade for sure. Runs games smoother, everything looks great, and even came with an Xbox pass. The backlit keyboard has four settings: bright, less bright, dim, and off which is also a great feature. Ive only had it for two months, but its honestly the best purchase Ive made, if the price is something you worry about I recommend waiting for sale season. Got it for a great deal. Only downside is battery life isnt what i wanted, even browsing the web for longer than an hour drains it but i still love it and just keep the charger close by. Worth it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good budget gaming laptop

    |
    Posted .
    Owned for 1 month when reviewed.

    I got this from a sale at 899.99 and used it as a secondary gaming rig. This is a great laptop but 2 things I upgraded right off the bat and got really good 3d mark scores, I upgraded the m.2 the factory one is was a little slow and only had 512 gigs to a 980 pro 2 TB and 32GB Crucial dual rank kit. 4 stars because like others have said, cracking open the case voids the warranty.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

    |
    Posted .
    Owned for 2 weeks when reviewed.

    This laptop is amazing! Specifications are great and design as well! Also, my experience buying at best buy is awesome, got it on time!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love it. Good gaming pc with brilliant price

    |
    Posted .
    Owned for 1 month when reviewed.

    Love it. So far the heaviest game i have played is Age of empires 4, which granted doesn't have high requirements, but it does runs very smooth. Other games and graphic intensive tasks like youtube also run great. The fan doesn't make much noise during any of these. Cons: more RAM and battery life would have been great. Note, so far the 8GB has been enough for everything. The laptop looks beautiful. I didn't think it would matter to me, but the overall looks of the laptop- white body, blue colors, shape etc. are pleasing to see. I am becoming fan of MSI

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Laptop

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Amazing laptop, I didn't know how I would like the design, but the laptop is beautiful. The texture of the laptop is also really unique. It's smooth and make using it even better. For the performance, just look at the specs, it plays any game well that I have thrown at it. 240 FPS for League of Legends, 72 FPS at medium for Forza 5. It is a gaming laptop, so battery life is acceptable but not something to be proud of.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Fast and can handle multitasking

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This laptop replaced my 2017 surface pro and its better in every way. However, there have been moments when horizontal stripes appear on my screen when I'm browsing on Edge. But then again, why am I using Edge?! I'll update review in a few months. I have to get charger often. But take that with a grain of salt. It's powerful and I haven't been paying attention to how long I'm using it before I need to get the charger. Like I said, will give better review in a few months.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    My MSI Sword

    |
    Posted .
    Owned for 1 month when reviewed.

    I am not a gamer, but was told that the MSI was reliable for everything now and in the future. Just so you know this laptop weighs a bit more than your normal laptop, but believe me you will learn to appreciate such quality and reliability. I am blown away each day that it is ready at all times and quickly. The laptop suits my needs right now, but am currently looking at RAM & SSD upgrades for the very near future.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great laptop for gaming.

    |
    Posted .
    Owned for less than 1 week when reviewed.

    I was unsure about the 3050ti until I tried this thing, has been able to run everything I've thrown at it always over 60fps. The refresh rate is fantastic and the 11th gen core 7 functions as you'd expect.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great laptop!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I love this laptop. I'm a photographer that needed a computer that could run Lightroom Classic with no problems. This computer accomplishes that. My only complaint is the 512gig hard drive fills up fast when I upload a lot of .raw files from a busy gig. If you need a lot of storage I suggest an external hard drive.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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