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Customer Ratings & Reviews

Your price for this item is $795.00
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 333 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the laptop's overall performance, speed, and portability. Many find it lightweight and appreciate its ability to fit easily into a backpack. However, some customers have expressed concerns regarding battery life, heat, fan noise, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-333 of 333 reviews
  • Rated 1 out of 5 stars

    If I could return it I would!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything from this store again. They lie to make sure you purchase the item. Told me it was 30 days to price match now they are saying its 15 days. I talked to 3 different people and I had 3 different answer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Fan noise

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. It has a few flaws but nothing unexpected for it's price class. Pros: -Runs cool, both CPU and GPU peak at ~60 degrees under load on battery. CPU can go higher on charge but rarely would under gaming loads. GPU power limit doesn't seem to change with being on battery or charge. -Looks cool, as expected with any MSI product -Lots of I/O, much better than non gaming laptops in this price class -Charger is high capacity and robust/quality feeling -Good weight and material quality, feels premium when picking it up -2 storage slots (1x sata and 1x nvme), NVMe is default, but I added my own 2TB Samsung 870 EVO with the included mounting hardware and it was recognized without issue. -Dual channel 3200MHz memory, good for a laptop of this price class -Fast iGPU, good for light games/regular apps. -dGPU and CPU perform as expected, though TDP settings are clearly on the lower side -Display quality is as expected for an IPS panel Cons: -Meh battery, but it's a gaming laptop, what do you expect? -Up to 3 hours light tasks and realistic power settings -45 minutes to 1 hour heavy gaming load -Sub par display response time -HDMI limited to 4K 30, I personally don't use the HDMI port but some may find this an issue. -Fan runs loud under load despite low temps (50s and 60s) -Display is dim, use it indoors, max brightness required outside or near bright windows. Keep the display clean and be expected to need higher brightness options in games at times. -Not overclockable, this is expected however -Somewhat difficult to disassemble, problematic if you want to upgrade ram/SSD or clean out the fans in the future. Tips: -Make sure all non gaming apps use the iGPU such as your browser to keep battery life good. Use hwinfo to make sure the dGPU isn't active when not necessary, it should draw 1-2W idle. -UEFI settings can be fully unlocked with L-ALT + R-CTRL + R-SHIFT + F2 for extensive config options. Hold power button for 30 seconds to clear CMOS if you set the wrong thing. -Display hinge is supposedly fragile, be careful with applying too much force when opening it. -Use the included SSD mounting hardware Overall: It has it's problems, but it's a cheaper laptop so it's expected to be imperfect. For the price you get it, and especially when on sale, it's a great value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality product. It freeze after 3 weeks of purchase and return period is closed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LAPTOP IS GRAY NOT BLACK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is nice, just don’t like the false color claim

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor cpu/gpu compatibility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible can’t even run call of duty a simple game.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Best bang for your buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase for the price, other than running a little warm, this thing can play just about anything you throw at it on medium-ultra settings, definitely a great starter laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good, awesome keyboard.Fast, lightweight, runs games really well !

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Top Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good. Not too heavy and not too light. Great quality at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PC, this PC is for use in Mexico and it works incredible

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does this laptop run cod well and what is the average fps rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my husband, the best thing is that he is very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for simulator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to interface with golf tracker. Great value CPU for gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the same day i bought this laptop i started experiencing frequent crashes with games.. Ran through multiple troubleshooting methods to figure out the problem still no resolution.. Plus this laptop heats up to high temperatures that can potentially cause burns. I don’t recommend this laptop at all.

    No, I would not recommend this to a friend