Customer Ratings & Reviews

The shaver works well, the Guards, not so much. They're open in the wrong direction, you have to be very careful when trimming your beard or mustache, you will cut it way closer than desired if you're not careful. I did not like it, I would not recommend this product. I have an older model and I loved it!

Philips Norelco Multigroom 7400 (7000 Series) Body Trimmer, Model #QG3398/69 All-in-One, Head-to-Toe Rechargeable Cordless Electric Grooming Kit for Face, Head, & Body: 6-Zone Total Grooming Hair & Beard Back & Shoulders Chest & Abs Underarms Groin-area Legs Advanced lithium-ion rechargeable battery delivers max power for hi-performance cutting w/long-lasting run time (up to 1hr): fully charges in 1hr, cordless use only Self-sharpening steel blades: designed to effectively cut each hair perfectly, preventing skin irritation Turbo boost for faster results even w/dense hair Premium leather bag: keeps everything together for easy storage Shaving & Styling App: www.philips.com/groomingapp Small plastic tube of lubricating oil 2yr Warranty (extended 6mo to 2½yr if you complete the registration) Automatic Worldwide Voltage (100-240V) Shower proof: use wet or dry, in or out of shower; simply rinse device under faucet for easy cleaning Full-size metal guard trimmer: for neckline, sideburns, & chin -Hair Clipping Comb: 18 length settings from 1/8-25/32” (3-20mm) -Stubble Comb: 12 length settings from 3/64-15/32” (1-12mm) -Detail Trimmer: for defining sharp lines around your beard or goatee -Nose Trimmer: to trim unwanted hairs -Bodygroom Shaver: for a smooth shave below the neck -Body Trimming Comb:10 length settings from 1/8-15/32” (3-12mm) Background I’ve been using Norelco electric shavers since 1980. I currently use the following Philips/Norelco products: -Philips Sonicare RS930 Toothbrush w/UV Sanitizer -Norelco 1090XD Arcitec 9195XL Rechargeable Cordless Shaver -Norelco T900 Rechargeable Cord/Cordless Beard/Mustache Trimmer -Norelco 985RX Rechargeable Cord/Cordless Razor -TS60 Norelco Fabric Steamer/Wrinkle Remover Hair Type/Grooming Needs I have fine, soft, straight hair rather than thick, coarse, or curly hair. I’m not a particularly hairy guy; so, I don’t grow a beard except when I’m on vacation. Pros Use: I use the shaver primarily w/the plastic beard shaving comb on those weekend nights when I want to create a “5 o’clock shadow” look for a barely-there beard (aka stubble). Ergonomics: The appliance itself (w/o attachments) has a nice clean hi-tech look & form factor w/a modern, aesthetically-pleasing black & silver finish—likely made from a common thermoplastic polymer like ABS (Acrylonitrile Butadiene Styrene). Wet/Dry: I like that I can use the device in the shower or over the sink. The razor cuts more effectively & w/more accuracy in dry use mode vs. wet use. I also like that the water-resistant design allows me to get the razor wet if need be when cleaning. Cons It some ways the new Multigroom 7400 seems like a step backwards in terms of simple functionality & design engineering. It’s as though marketing told engineering that they needed an all-purpose groomer for every occasion but then insisted on a low price-point & limited budget w/which to do it. This shaver/groomer tries to be all things to all people & yet it doesn’t really do any one thing exceptionally well. Like most low-cost all-in-one tools, it’s not going to yield professional-grade results. Yes, the new unit appears to be a much more full-featured device w/a lot more bells & whistles, & fancy attachments than Norelco’s older, ‘Plain Jane’ T900 Rechargeable Beard & Mustache Trimmer, which offered a single resident (irremovable) shaving head (along w/one built-in small sliding side head) & a single adjustable hair comb attachment. But the old T900 did the job better, at least for limited but key grooming techniques, like maintaining the ever-popular ‘stubble’ look, w/its simple, sturdy design. On a related note, as Norelco seems committed to offering a groomer w/multiple & interchangeable shaving heads, at least the solid ‘turn-&-lock’ shaving head mechanism is well-designed, even if the attachment tools themselves have a lot of room for improvement. Power: Both the ‘Power’ & ‘Turbo’ buttons can be accidentally toggled off during shaving. Perhaps these buttons should’ve been recessed or rubberized to ensure they’re only activated/deactivated intentionally. At times, the unit seems underpowered, even on the ‘Turbo’ setting. Generally, the higher the RPM, the better the shave. I also don’t like that the device doesn’t ‘remember’ my ‘Turbo’ setting & requires me to manually engage this ‘boost’ for every shave. Rechargeable Battery: I’m not getting the promised 1hr run time, even when I use the shaver in non-‘Turbo’-mode. Yes, there’s a low-battery status indicator light that alerts the user when the battery has only 10min charge remaining. There’s also a quick-charge feature that offers ~5min of run time from just 5min of charging. Still, it’s inconvenient that the razor can only be used in cordless mode; that is, it can’t be used at all while it’s charging. One of the reasons I wanted an electric groomer in the 1st place is that there are mornings when I don’t have time for traditional/manual razor blade shaving. Thus, there are mornings when I don’t have time to stop & recharge the unit, not even for a quick-charge. So, when the razor becomes fully discharged, I’d like to be able to use it in corded mode for a quick trim. My older (2001) Norelco T900 Rechargeable Cord/Cordless Beard & Mustache Trimmer allows me to plug in the razor & use it when I’m in a rush. Finally, these rechargeable batteries should be replaceable, because they always end up going bad over time. Respect the customer by not promoting built-in obsolescence. Grooming Combs: Interchangeable plastic grooming combs slide onto guide grooves located on both sides of the handle. There are tiny plastic detents or latches (small catches that lock the variable movement of the mechanism) that allow the user to select from a range of hair length settings. Unfortunately, the stops are so minute & ill-defined that it’s too easy to skip past the desired notch when the user presses his thumb down & attempts to slide the selector up or down to his desired setting. The setting selector mechanism has a cheap, flimsy feel that makes the unit feel poorly engineered. The setting selector should instead be designed to offer solid, definite mechanical clicks that allow the user to dial up & lock in a preferred setting, much the way Norelco’s previous T900 Rechargeable Cord/Cordless Beard & Mustache Trimmer (2001 model) offered some 15yr ago. Finally, when I remove the plastic hair comb to blow or shake out the accumulated hair, I’m forced to reset the hair length selector to my desired setting every time. Not so w/the better design of the previous T900, which maintains my desired setting w/the patented zoom ring even as I pull off & push back on the hair comb. Overall, again I prefer the 1-head razor like my old (2001) Norelco T900 Rechargeable (NiCad) Cord/Cordless Beard & Moustache Trimmer w/Accu-Control System. It combines a plastic grooved adapter w/a patented Zoom Ring w/9 pre-select settings: .06” (1.5mm), .10” (2.5mm), .16” (4mm), .22” (5.5mm), .30” (7.5mm), .38” (9.5mm), .48” (12mm), .60” (15mm), .72” (18mm). Stand: It would be helpful if the shaver came w/a stand. Whether you want to store it off to the side, on your bathroom vanity countertop or down below, inside your vanity cabinet, to prevent dust accumulation, you’ll wish the unit came w/a stand so that it could sit upright. Tote Bag: The included travel bag should’ve come w/interior pockets/compartments to secure & protect the razor’s multiple attachments. The instructions harp on not damaging the included accessories, yet the ditty bag allows the razor & all its accoutrements to bang & clang around in the bag like loose change, increasing the likelihood that the sensitive blades will be scratched & dulled & that the appliance itself will get scratched & scored. Nose Hair attachment: It can feel odd to use. The cutting mechanism is on the side of the tube, which provides a weird angle for the user. I’m not sure it’s as effective as the round attachments offered w/other models. Cleaning: The unit’s design can make it particularly difficult to keep clean. There’s no cleaning brush included in the kit as there has been w/other Norelco shaver models. This makes it a challenge to remove tiny hair clippings from certain trimmer heads. I’ve been using an Office Depot can of compressed air w/a small straw-like spray nozzle attached (primarily designed for use in cleaning computer keyboards, etc.) in an effort to keep the unit clean.

Cuts just ok but all the accessories might make it good for some people.

This is a really great groomer/trimmer that the guys love. It is easy enough for my 18 year old son to use and my husband really likes the nose trimmer and detail trimmer. Love the lithium-ion battery that lasts a very long time! We were used to using a very old and heavy trimmer to cut my son’s hair and trip my husband’s between cuts. This is a very welcome trade up!! The attachments are a little tough to get on and off but we figured it out. Also, glad it is water proof so my son can use it in the shower. The leather bag it comes with is great for storage and travel.

decent pair of clippers. good price. like that it is adjustable and waterproof.

This multi-groom trimmer attempts to replace every shaver in your drawer. I wish it could have accomplished that feat, but instead replaced none of them. If you don't have a trimmer or shaver already then this will probably fit the bill for far less than the individual items. The device is lightweight and waterproof. It has a short charge time and lasts for around an hour before needing to be topped off again. Also comes with an over-sized, leatherette case to hold the trimmer and all the various tools. The case is a tad too large in my opinion, but is very flexible so it can jam into a suitcase nicely. The real problem is that it doesn't shave as close as my Panasonic Arc4 and the beard trimmer is just awkward to use. It requires a very precise grip to insure that it cuts to the length it is set at. If you roll it too far forward it will shorten up the cutting length leading to a shorter trim than you intended. The detail trimmer tool works fine and so does the neck trimmer. The fact is that the two items I would use it for on a regular basis (beard trim and shave) it doesn't do a better job than what I already have. It's a tough business proposition for me, but my wife loves using it in the shower for her legs so I supposed that is a win after all. This multi-trimmer is really no different than others when it comes to trying too much and not being excellent at much of any.

This is a nice trimmer with quite a few adjustments which can be used for hair or beard trimming effectively.

This is a great trimmer, with lots of attachments and because it is cordless, it's much easier to use

I've had several trimmers and this by far has been the best for the price. Has all the features needed to do a good grooming.

Compact size Philips Norelco - Multigroom easy to use and clean in wet or dry mode.

This is a great item for an older male with excessive body hair. There is an attachment for all types of body hair.

it does what its advertising says. nothing special

Purchased this around Black Friday to replace an older Phillips Norelco unit I had been using for years. No issues at all!

I had the older generation of this shaver and am highly pleased with the newer generation. Highly recommended.

This is the most powerful and best cutting electric razor it holds a charge for a very long time and it the best value

I have been using it for 2years now. I haven't had any issue with it. I love it.

Lots of attachments. Quick to charge. Nice adjustments for diff length hair.

Easy to use, various attachments seem to work well

This is a great beard trimmer with tons of settings/options. 20 lengths to select from when choosing beard length

Now I’m not thanks to this. It’s like a weed whacked for your body hair. Now I look semi human.