Customer Ratings & Reviews

Thos membership has helped me a lot with my devices. I have a lot of them and repairs and replacements helps

Love how easy assessable everything is. Protection plans, receipt history, and deals.

This came at a perfect time for me to be able to get a new laptop and tablet. With the credits I was also able to get a case for the laptop and a new Fitbit watch, very happy!

This membership it was a great deal. I could see the benefits from having a membership. Also the people were really friendly when they asked me about the membership.

I went into Best Buy last month needing to buy a new laptop because my old one had died. The folks in the computer area were very helpful to me, very knowledgeable and very kind. They explained the different models to me and helped me choose a great HP laptop on which I am writing this review.

We had what might otherwise been a problem with a return of a defective item. Cliff (if I'm remembering his name) helped us get it quickly resolved and it was his compassion and knowledge that impressed us tremendously and, in fact, influenced our decision to join Best Buy Plus.

The Best Buy Plus program offers peace of mind, much like a security blanket. It ensures your purchases are protected and gives you access to knowledgeable experts across a range of technologies. The benefits far outweigh the cost, making it a worthwhile investment. I highly recommend it to the average consumer looking for added confidence and support.

All it takes is buying two discount items for this membership to make total sense, it’s a good deal and after I needed to return an item to the store. The Best Buy associate made it so so easy.

The delivery guys were very helpful and fast. My only complaint is that it took almost a month to get the TV.

This membership is excellent. It covers the warranty on purchased items for 60 days, and they give you a percentage of your purchase back, which can be used for future purchases. In short, it's magnificent, and I recommend it 100%.

Who is the best purchase saver was easy Employees was good.

Excellent service in the membership bes buy, thanks

Customer service explained the benefits clearly. The extra return days option was appealing.

I was told to buy a membership to have better odds of getting a Nvidia 50 series GPU. It did instantly give me better odds and within 2 weeks I was finally able to purchase one. I don't know of any other benefits I will personally use, but IMO it did work for what I needed it for.

I’ve never used it, but it’s a good option. I would definitely recommend it.

I love it! The membership gives me great discounts and free shipping, which makes shopping so much easier and more affordable.

Will having this best buy plus membership is a great value thing. The processes of getting me approve for it was very fast and the sales staff that was doing it on computer was very friendly and experienced. And I also like the benefits of this membership it gives me the protection for something that I buy with my best buy card and also for no interest for one year. Highly recommend for anyone who wants to save some money for not paying interest for one year.

I feel like it’s actually worth it. I’ve cancelled it in the past, but this time I’ve kept it.

I purchased a washer and dryer. Upon completion of the sale, Dan, the sales rep, informed that if there was a lower price within two month period that I could call the 1-800-BestBuy line. The person at that number was unable to assist me due to a gliche in the system and instructed me to return to the BestBuy store for assistance. I did visit the store, spoke with Dan and he remembered me. He immediately took care of the situation by calling a Supervisor, Michael, over to assist with the transaction. Because of the excellent customer service and high level of professionalism shown by both, I will be returning to BestBuy in July to make further purchases for my family. I, also, recommended that one of my sisters purchase a washer along with the membership. She was extremely pleased with the service she received from Dan. We are both pleased with the products we purchased as well. We checked other appliance retailers and found that BestBuy offered the better deals. Thank you, Dan, Michael, and BestBuy. See ya’ soon.Linda

From the moment I enrolled in Best Buy Plus™, my shopping experience has been nothing short of fantastic. The membership offers an exceptional range of benefits that have exceeded my expectations. Firstly, the free shipping with no minimum purchase has been a game-changer. Whether it's a big-ticket item or a small accessory, I can order with ease, knowing there won't be any extra shipping costs. This has saved me both time and money. The exclusive member-only offers are another highlight. I've enjoyed significant savings on various products, from the latest tech gadgets to everyday essentials. These deals often come just when I need them, making the membership feel personalized and valuable. What truly sets Best Buy Plus™ apart, however, is the superb customer service. The dedicated phone line for members means I can get assistance quickly and efficiently. The staff are knowledgeable and always willing to go the extra mile to ensure my satisfaction. Additionally, the extended return and exchange windows provide peace of mind, especially when purchasing gifts or high-value items. This flexibility is a testament to Best Buy's commitment to customer satisfaction. Overall, Best Buy Plus™ has provided me with convenience, savings, and exceptional service. It's a membership that pays for itself and one I wholeheartedly recommend to anyone looking to enhance their shopping experience at Best Buy.