Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 37540 reviews
(37,540 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Overall experiance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally have a lot of issues ordering stuff on websites and finding deals. I’ve noticed on this Best Buy app that there are a lot of great deals, but it is very time-consuming. I wish they had it much easier set up where I don’t constantly have the refund my spot whenever I’m looking at items and lose Where I was at when I go to click on different item and have to restart all over again to get back to the same spot I was in my search but other than that I’d say that there’s a lot better deals on electronics than I’ve ever seen on Amazon
I would recommend this to a friendRated 4 out of 5 stars
Longer returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I recommend it because it gives you a 2 month return window instead of 2 weeks, they will also return money if an item goes on sell, just go in store, show when you bought the item and they’ll refund that, but it has to be in a 2 month period, anything passed that is not covered.
I would recommend this to a friendRated 5 out of 5 stars
Roku TV, an expended router and a Roku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Roku TV for the bedroom. I purchased the extended WIFI router and Roku stick for my travel trailer so I wouldn't have to always try to find air antenna channels that keep losing signal. All products are working great and easy to use.
I would recommend this to a friendRated 5 out of 5 stars
actually worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my membership, specially for the extended guarantee
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the Best way to Buy without a doubt let you return products more time and save every day
I would recommend this to a friendRated 5 out of 5 stars
Membership w/added savings.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I told Jordy my budget and he showed me a computer well within it, for which I was grateful, so I had enough left over for this add-on.
I would recommend this to a friendRated 5 out of 5 stars
Easy to Use Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to renew and simple to use membership plan. Frequent reminders of special deals for members.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
"Best Buy Membership: It Is Worth the Investment"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exclusive Deals: Membership provides access to exclusive discounts and early sales, making it a great value for frequent shoppers. Free Shipping: Fast and free shipping is a major perk, especially for those who shop online often. Extended Return Periods: Members enjoy extended return windows, which is helpful for trying out products or gifting. Tech Support: Some tiers offer 24/7 tech support, which is a lifesaver for troubleshooting gadgets. Reward Points: Earn points on purchases that can be redeemed for future savings.
I would recommend this to a friendRated 5 out of 5 stars
Great benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I don’t shop at Best Buy very often I have already benefited from the membership because they have so many deals and discounts.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly hesistantly brought the membership but i have made a right decision. So far saved 150$ in price matching and member discount
I would recommend this to a friendRated 5 out of 5 stars
Protection plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feature to have all purchased item conveniently covered under one plan/ one lump sum.
I would recommend this to a friendRated 3 out of 5 stars
not really worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not something I woudl buy again and I dont think I ever used it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Erika! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. We'd be glad to walk you through the specific benefits and address any questions you might have, including how to cancel if you choose. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Definitely Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been able to bring a lot of my cousins and family members to come buy computer mouse's headsets and I always get something in return with that membership it's definitely worth it and I'm so glad one of the employees told me about it. Definitely Recommend.
I would recommend this to a friendRated 5 out of 5 stars
I can see a future here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just started using the membership after buying the Nintendo switch 2 the switch is getting returned but the membership definitely isn’t getting canceled I wish I had this when I bought my tv and monitors and the deals stack so I’ll no longer need to drive 30 plus minutes to micro center I can just get it ordered and with the benefits it’s faster and worth the money
I would recommend this to a friendRated 5 out of 5 stars
I’m loving my membership and taking advantage of s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership provides real value for the cost and length of time. Begin instantly to reap savings with discounts and extra services.
I would recommend this to a friendRated 5 out of 5 stars
Lovee itt!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great having this membership!! So many deals & it’s come in handy so many times, so worth it!!!
I would recommend this to a friendRated 5 out of 5 stars
Worth it if your planning on buying things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the 60 day return policy to test an iPad and ended up loving it but on top of that Best Buy also offers member rewards, which got me a $100 just for buying an iPad that I already wanted. I used that $100 to discount some airpods maxs which also gave me another $50 and so it’s worth it but only if your playing on buying a few things.
I would recommend this to a friendRated 5 out of 5 stars
The membership is great and I would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has paid for itself already. My rewards were used recently on a second purchase, a microwave. Also, needed some support with the settings on the new TV…. so far so good!
I would recommend this to a friendRated 5 out of 5 stars
My thoughts on My Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't believe I've bought anything that applied to the Best Buy Plus Membership yet but as an end user it does make a person look around more on the store. I never looked into this but possibly giving customers a chance to redeem My Best Buy Plus for X amount of days or whatever the process would be to show them all the functionality that it does provide. One large component I do like is the return policy to 30 days but is very uncommon to NOT have that in place in general. Many times I buy the item but don't get around to it for a week and 14 days on a regular account doesn't give much flexibility to setup the item which customers may be busy and not able to get to it and this would then lessen the days for the customer to set up what they may have purchased (most are tech) and then finding the time to return the item. So with Best Buy Plus I really wish it would be like 45 days or 60 day return.
I would recommend this to a friendRated 3 out of 5 stars
Rewards kinda suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using the rewards that are earned really seemed like a ripoff. Couldn’t use them fully….had to exceed total to fully use.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Rewards Certificates may have to be used on items that cover the full amount as there are no refunds, or credits applied when the item is under the value of your certificate. This can be difficult and you can reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport)
