Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 37546 reviews
(37,546 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Review of My Best Buy Plus™ Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus™ Membership is a solid choice for regular Best Buy shoppers. The benefits can save you money and enhance your shopping experience, but it’s essential to consider your shopping habits to determine if it’s the right fit. Would I recommend it? Yes, if you’re a loyal Best Buy customer.
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the membership is worth it. Especially if you are purchasing lots of electronics. However, I do think that the frequency of electronic purchases a little less frequent to sign up for a membership. Perhaps I didn't get the whole gist of what was available.I will say that
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, KevinW! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Kindly mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
Membershipreeards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The BestBuy Membership is definitely worth having. It pays for itself very quickly. Thank you BestBuy!
I would recommend this to a friendRated 5 out of 5 stars
Love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is the best membership in the whole world that I would buy.
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It pays for itself within the first month! So many deals and offers! I highly recommend for electronics, apple products, tvs, appliances and gaming accessories
I would recommend this to a friendRated 1 out of 5 stars
Don't rely on Best Buy for honesty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a terrible experience, and I would not recommend this to anyone. My husband and I went into Best Buy to revamp our entire TV experience. We planned a smart TV, antenna, router/modem, and a recorder. We also entertained geek squad to set up everything. We intended was to cut the cord to cable TV. I did my research ahead of time and looked at hardware and the geek squad info and felt confident I knew what was up.We did purchase all the equipment, and the sales rep sold us on the "price match protection". So now comes the time to talk geek squad. I said this should be about $350. The sales rep said "No, it will only be $200 since you purchased the additional protection. Great, got a good deal. The tec comes to set it up. He comes in at 5:55 pm (5 mins before the "end time". I show him everything we purchased. He took an immediate attitude and said "I'm only here to setup the TV" and wouldn't do any of the router/modem or the recorder. He would only unbox the TV (could have done that myself. So now, I'm left trying to work with customer services. They tell me I can get the router/modem setup for an additional $175. They told me they can't help me a too bad about the no setup. So fast forward a month, still no router/modem setup. Now the router modem that I paid $300 for is on sale for $199. Remember, I bought the price protection. I sent an email with my receipt and a copy of the ad. I get a message back that I have to go into the store. What a scam. Very unhappy customer. Will buy my appliances from Home Depot.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you did not get the help you needed during your in home installation and the following price match request. Your My Best Buy Plus membership provides you with a 60-day return window, during which you are eligible for price matches. We would love to partner with you directly and review this in depth. Just send our team on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy) a private message, so we can help.
Rated 5 out of 5 stars
I love my membership so much!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is amazing. I am always sick in advantage of the discounts. Don’t know too many stores that are doing stuff like this perfect for the holidays.
I would recommend this to a friendRated 5 out of 5 stars
Always a good thing, saving money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Best Buy Plus option of being able to take advantage of an item we had purchased and then after it goes on sale. We were pleasantly pleased with the money received after the laptop we had purchased went on sale. We are hopeful of doing the same as we just purchased two TVs and I will be watching to see if they might be going on sale soon. I have shared this information with family and friends also. Always nice to be able to save some money even after the fact! Thank you Best Buy Plus!
I would recommend this to a friendRated 5 out of 5 stars
Great value for frequent shoppers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus is totally worth it. Free 2-day shipping, exclusive deals, and the longer return window make shopping at Best Buy a lot easier. For the price, the benefits more than pay for themselves if you shop here often.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was skeptical about a membership, but after hearing all the perks, it was a no brainer. The price matching alone is reason enough to become a member
I would recommend this to a friendRated 5 out of 5 stars
Best Buy member plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just acquired the My Best Buy Plus membership, and although I haven't used it yet, I'm very excited about the benefits it offers. I think it's an excellent option for those of us who frequently buy technology. It offers fast and free shipping, exclusive member prices, and early access to certain promotions. I trust Best Buy's quality of service, so I expect a great experience. Recommended for only 49.99 a year, it's great!
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the membership and I'm certain I'll have a need for it and see the benefits, just havent yet.
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great! Just what I needed to get all the super deals with discounted prices for members.The price match 60 days for members is the best saved over $300
I would recommend this to a friendRated 5 out of 5 stars
Terrific deals and savings!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing way to save more using my plus membership. I am honestly surprised and happy that the team member convinced me this will help me save more money year round than any other cash back offers. Absolutely amazing deals and as always great customer service from best buy!!!
I would recommend this to a friendRated 5 out of 5 stars
Well worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price match for 60 days saved me $450 dollars which makes the membership totally worth every penny.
I would recommend this to a friendRated 2 out of 5 stars
Very Difficult to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to get automatic discounts on equipment I purchased if it went on sale. My equipment went on sale, but I was not notified. I had to call customer service and go to two stores before I got my discount. I have to say a manager in the audio department at Best Buy in North Glenn was fabulous.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, while we do offer a Price Match Guarantee that allows you to request a lower price if items go on sale during the Return & Exchange period, this is not automatic and requires you to reach out to our customer service teams to request if you see the price go lower. We do not notify you of lowered prices from Best Buy or qualified competitors. Learn more about our Price Match Guarantee here: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
My family and best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my family are very happy to be part of best buy because they have great deals
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of coupons and reward with the card so you can purchase what you need for discount prices well, please with the service of the card
I would recommend this to a friendRated 5 out of 5 stars
Love my TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over the past month, I've bought two 77 inch TV's. Both TV's are great and the installs went so smooth.
I would recommend this to a friendRated 5 out of 5 stars
Best Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the number one place to purchase top quality appliances and televisions . Thats why Best Buy is still around when others have went under!
I would recommend this to a friend
