Customer Ratings & Reviews

The 5 stars go to Jon Langtry, geek squad agent. Had very bad experiences with the previous visits from others, to correct the problem. 0ne more kink to work out, but Jon has been notified. I am happy with the perks from my BB Plus membership.

I recently purchased a new refrigerator. Best buy i could have made. There was a slight but noticeable dent on the refrigerator but when i tell you that i had NO ISSUES in receiving a new one. Customer service was pleasant, cordial and took great care in solving the issue. I would definitely recommend making appliance purchases at Best Buy. I am one satisfied customer!!!

Great for saving money in the long run! Buy something and it goes on sale later, you get the difference back!

Great people impact the prices they have on appliances, electronics etc.

Good opportunity to save more on deals especially for a game's lovers !

The membership is a decent value. However, it could offer a little more to loyal members. Its better to have a membership than not have one. Just needs a little more perks. Otherwise good

The membership is a great value. I saved the membership price on my first purchase. I recommend the membership if you are going to be purchasing any major electronics.

I've been a Best Buy member for a while now, and I can honestly say it's one of the best decisions I've made for my shopping experience. The perks that come with the membership are absolutely worth it. I love the exclusive deals and early access to sales, which have saved me a ton of money on electronics and home appliances. The free shipping on most items is a huge bonus too—no more worrying about extra costs at checkout! Customer service has always been top-notch, and I appreciate the extended return period, which gives me peace of mind when making larger purchases. Whether I'm shopping online or in-store, the membership benefits always enhance the experience. If you're a frequent shopper at Best Buy, this membership is a no-brainer. Highly recommended!

Very helpful in getting new products and service. Service is good

Provides peace of mind for hassle free returns for first 40 days. That’s enough time to see if a product will perform as expected

Decent benefits for the price, especially if you regularly buy tech, but good for appliances too.

I purchased this membership and it paid for itself twice. The price guarantee was great for me the price dropped twice on the TV I purchased. I was able to get the lower price two times within the 60 day period . Whenever I go to the store to purchase anything or use my reward points it is very easy and the employees are very helpful.

This membership is overall great value, the perks are amazing and widely accessible.

Getting the exclusive discounts has me shopping only at best buy. Ease of access, quality product and great customer service.

None of your employees would help me put the 65 inch tv in the back of my truck and I’m 75 years old with a brace on my left knee and luckily a man volunteered to help me and tied it down. Tv made it home safely….

I Appreciate That Best Buy Offers This. To Many Times Something Fails To Work And You Can't Return Or Get A Refund. Great Thinking Best Buy To Have This!!!

I did enjoy this membership! I wish I had used it more but I believe I bought all I needed! I know I had a dash cam installed twice on two different cars! It was a really good buy!

Love this program it's saved me on many of the holiday sales and I've gotten great plus prices for things I was thinking about purchasing. Definitely worth the $50 annual fee. Price matching is very simple as well just a chat box away or a phone call if you don't mind a little waiting. I've saved hundreds of dollars with open box purchases that came available after I purchased the new item. One was a 55" Sony A90K I bought it new for $2400 saw an open box a month later for $1799 shipped it to my house checked the panel and it was good. Took back the new A90K and pocketed the extra $600. The warranty is the same thanks to Best buy and I love the TV no issues the new plastic was still on the panel I assume someone purchased it didn't like the size and returned it without turning it on. My win! It also saved me after I purchased a MSI RTX 4070 in December for $600 then the super version released in January I returned it and upgraded to the new 4070 Super for the same price.

When I purchased my washer and dryer, obtaining the Best Buy Membership was an incentive.

It’s helpful to be priority and receive the most helpful care