Customer Ratings & Reviews

Excellent, great to be a member, great discounts on good products

I was very pleased with my customer experience in purchasing a refrigerator in February 2024. Although the refrigerator arrived severely damaged, the delivery technician was so helpful by immediately contacting Best Buy customer service to ensure I got a replacement. In the meantime, he installed the smashed unit so that I had a Working refrigerator until the replacement arrived. The email instructions for preparing for the delivery were thorough, and scheduling delivery was efficient. Customer service representatives were courteous and helpful. Return policy is EXCELLENT.

I see the difference it makes to be a membership. I’ve enjoyed Best Buy for a very long time it was the place I went to where I purchased my first grown up purchase my MacBook Pro. I support best buy and when given the option to be apart of the membership it did not disappoint from the time of purchase.

He was very friendly. He was concern of what needed to be corrected. He handled the situation and made sure I was satisfied. Great Service.

You get better treatment. You can save money with it

This is def worth it if you shop at best buy multiple times a year. Just the saving on products can pay the membership cost. The 60 day return is also a great bonus

Great idea to have a protection plan. Would definitely recommend to get one

This membership is real value. I got this membership only in $2 for one year and 60 days extension for replacement that is really helpful

Great value, helps you to make the most of your purchase, i bought it around a year ago, and have saved much more than $50 with it. 10/10 would recommend

I bought the membership when I got a new iPad and am about to use the warranty as the volume comes on, on high when I use Spotify. I haven’t used the membership again.

This membership is worth every penny because there is a lot of benefits to being a member

We have been Best Buy customers on our appliances for decades , we love the value of the membership.

Excelent I love it so espasius so easy to get my food

My favorite technology store, you can track your items, follow their price, their physical stores the best, attention and excellent experience

Feel like the value makes sense if you are a frequent Best Buy shopper.

Very good membership hundred percent recommend good quality

Really satisfied with my membership. I can get really good deals with it

I didn't think I would like the membership, but I had to end up using it because the 13 inch screen on my MacBook Air was not big enough for my eyes so I was easily able to upgrade to the 15 inch no problem no hassle.

I was told to buy even if i have no plans to buy anything else supposed to be able to get refunded after two months? So see what happens?

Best Product, and loved the service at the store at time of purchase. Staff were amazing.