Customer Ratings & Reviews

The value of the membership is great for purchasing the product you want and services. We had the Geek Squad install two TV’s, set up and go over how to use the products we purchased. We called several times to have the Geek Squad to come back and go over some questions we had and show us how to change the settings. Ask for Teddy and Gabriel they were very knowledgeable on all issues and very supportive of our needs.

Best Product, and loved the service at the store at time of purchase. Staff were amazing.

Honestly I was sold on it because the employee was just so good and enthusiastic. I probably wouldn’t have gotten it otherwise. But the membership has a lot of neat perks and I hope to make great use of it!

Great look and works just as great. Looks great in my modern kitchen

Easy to apply discounts and pay bill online Pays for itself

This is a very advantageous membership. We especially like the product protection plans. The plan for our big screen TV enabled us to replace it at no cost when it needed a part that's no longer available, and since the price of TVs has come down, we had enough money left to purchase 2 new iPhones and Apple Care.

I save more by becoming a member and 60 days return and exchange it is great.

Great deal! Really saved money on delivery and set up service.

The membership is a good value and include Geek Squad and special pricing

I could have saved $250 if I had this card about a month ago when the tv I bought went on sale after my 15 days had passed. I love the tv I purchased.

The only reason I got it was for the extended price match, but I had trouble getting the price match, when the price of my product was reduced. The person who rang up the original sale, bundled the price of the product with the delivery, I think, so when I went in, I couldn't get the price match of the product against the bundled price. He was able to give me the $50 discount off the install fee, but I missed out on the discount on the tax that I paid originally for the product.

Great product I would recommend getting this to everyone.

I have purchased couple of products and their services are best.

We purchased a package deal of appliances and had to do some exchanges. However, every associate assisting us was professional, friendly and provided outstanding service as were those who setup our appliances especially the Geek Squad. We are very pleased with the service we received as well as the timeliness of delivery and setup.

this membership helps you when you buy a lot of things in the store because they give you coupons to redeem and you save more money with that.

So when I bought my first TV Sony Bravia 8, the sales person recommended Best Buy Plus in order to be able to exchange it within 60 days. After about 30 days I realized that this is not really the TV that I wanted and I wanted the LG G4 instead. So I just did the return. I had to pay the extra for the G4 but it was well worth it.

BB Plus is nice and the no interest is good but would be great if as long as you pay before the year is up for example instead of paying every month as long as you pay before the year is up no interest, I mean I want to pay maybe every 2months or 3 months still no interest and i do it before my year is up and im in good standing it should not effect my credit rating

I love having a 60 day return window instead of the normal 15 days. Gives me more time to decide if I like the item or not.

Great service, got a $100 refund already and checking for more savings

I was told by 2 different staff members that I would receive a $50 gift certificate that would never expire. Instead, I have only 30 days to use it.