Customer Ratings & Reviews

Giovanni and Marcos were amazing! They were super patient and even assisted me with deciding on which pair of AirPods to purchase. They were both kind and understanding of what I expressed my needs to be in a new pair of AirPods. They explained the Best Buy Plus membership options extremely well; so well that I didn’t want to leave the store without one! I’m looking forward to making more purchases from this location and with the team.

This is well worth the money. It paid for itself with one purchase

I take advantage of the Geek Squad support whenever I am stuck on a computer problem. I am thankful that they are available at my leisure. Thank you.

Good value, used it for all our purchases, fridge, dishwasher & tv. Soon new microwave.

I love the price matching for 60 days and the ability to wait for better pricing. Makes me want to do more business with Best Buy

My membership was the best decision I made. Taking advantage of prices

It never hurts to be ahead of the game & well taken care of.

Well I love all the people working and they can help me and pain and everything for what I looking for the personal is really attending and presenting

This membership is a great Value, i love the fact that it has its own perks. Like getting back store credit, and just having a piece of mind on all my products.

The rewards and points given through the membership are genuinely useful.

I seldom do reviews. My experience with the Best Buy membership was terrible. It took me 3 weeks to get the app to work in order to review my rewards points. The store manager said here (meaning the wallet tab) is where you can review your reward points. It would not open. I rebooted my iPhone and removed and reinstalled the app with no success, He suggested call the direct number and they would fix it. After several calls and way too much time on the phone they told me the back office would have to send me an email or contact me directly. They never followed through. I went back to the store and told them I wanted my money back for the membership because I can't see he benefit points in the app (wallet tab doesn't work). After several sales people messed with my iPhone they were able to fix it. I needed to reduce the size of the font on my iPhone so the wallet tab to work. Very frustrating that Best Buy would develop an app this way. After finally seeing my points I had a short time to use them or loose them. I rushed to use them and I bought a security camera and 2 USB extension cables. It turns out the USB cables were not compatible so I returned them. Only the sales tax was returned to my credit card. When I asked the Best Buy team member would I get the points back, she said yes but it will take 3 days, That never happened and it is so painful to get it corrected. I have to assume in the fine print that if you use the points you only get the sales tax back and Best Buy keeps the items.

I loved the fact that this membership tremendously help in getting around any issue with product, or even suggestions to buying any other product that I haven't bought. Would like to see emails about any sales promotions i store rather than me going into website or google to see any sales Always keep up the good work.

Its excelent promos and 60 day return its a good reward that your money back

The Best Buy team member who helped me with my laptop purchase suggested a My Best Buy Plus membership, noting that it would provide a price-match guarantee in case the laptop went on sale in the coming weeks. That scenario played out, and I was able to put $250 back in my pocket thanks to this membership!

Bought it for the discounted prices. worth it if you shop at best buy a lot and they have some serious deals on high ticket electronics and others.

Our store agent and manager were very helpful and patient They also explained thoroughly regarding our purchase, charges and membership.

member prices and geek squad unlimited support is great

The Lenovo Yoga Auro I bought was a beautiful looking lemon that came with hardware problems. Had to get it replaced with a new one after investing time and money setting it all up the first time. The Geek Squad at Best Buy is a helpful group of people and I am hoping for the best with this second Lenovo Yoga auro.

I was told that after a couple weeks I would see a rebate or such on my Best Buy credit account of the $50 it cost to enroll. Nope, hasn't happened. I should have known better. Plus, the computer i bought will be going on sale and I can come in and get refunded that difference in price. We'll see. I give Best Buy 3 more weeks. Next time I will very seriously look to buy online, direct, or from Amazon. Best Buy needs to change thr reputation and this doesn't help.

I enjoy my I pad. Easy to access and love that I can carry it with me. Not heavy at all