Customer Ratings & Reviews

I signed up for the My Best Buy Total membership a few months ago, and it’s definitely paid off. The extended return window and exclusive member pricing have already saved me time and money, especially around the holidays. What really stands out, though, is the 24/7 Geek Squad support—it’s been super helpful when setting up new devices or troubleshooting issues.

I’ve been using the My Best Buy Plus™ membership and it’s definitely worth it if you shop at Best Buy often. You get free 2-day shipping, exclusive member-only deals, and extended return windows. It’s saved me time and money, and the perks are super convenient. Would recommend!

This membership saves a ton of money for sure when used properly

I am hoping this is a great value I bought it when I purchased my Laptop.

Membership is great value with having a peace of mind of getting protection on purchases. Well worth it.

Highly recommended Best Buy credit card for all your purchases

Great thing to have when you purchase electronics and other household items! Love the customer support!

sales rep very helpful assisted set up on phone thank you

Do not hesitate, it will be the best membership that you could attend!

Jessica James, a consultation agent with the Geek Squad, made the entire process of my purchase and set up on my device smooth, ensuring I was informed and able to operate my device. Jessica was helpful, and she answered all my questions. Jessica's customer service was top-notch.

It really pays for its self in 1 purchase, example i purchased an Escort detector and with the free shipping and help if needed, plus protection plans you would have paid for it. I fell it is worth it as most things you buy are big ticket items, like TV's, cameras, phones and many other items. It is good to know you can save a little money and have a protection plan and free help if you need it. So i will renew the plan when the time comes. I believe it is a good deal as items are not cheap any more.

It been excellent buying from Bestbuy. Best Buy or no Buy.

Membership is worth every penny.. Gives the user various ways to save money .

I had to buy this membership as I was returning a product that was defective and was outside Best Buy's 15 day return window. I did troubleshooting with the vendor and they said to return it to Best Buy as an RMA would take longer. The other reason I purchased the Plus membership was because I wanted to upgrade the device and an RMA would not let me do that. As a Plus, I was able to get $38 off of the upgraded product a week later when the item went on Plus sale. Plus membership also has expedited shipping.

The membership has worked out for me so far. So far, so good.

I haven’t used it yet however the deals are AMAZING! I get deal alerts in my email and through text so I don’t miss a thing!

This membership is real value,it offers valuable benefits and exclusive deals on products and discounts on such services

Worth the cost of the membership. Easy returns and exchanges and flexibility when wanting to test out technology without feeling trapped by a purchase. Especially with higher cost items. Just spend the $50 and buy it.

Love everything about it. Gives me exclusive offers and am able to buy things ahead of time. Love everything about Best Buy.

Its pretty useful. I highly recommend getting thst membership.