Customer Ratings & Reviews

All around seems to be a good deal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This membership really comes in handy for our work from home lifestyle. Monitors and gadgets—we find it all at Best Buy to equip our home office.

Great value if you come to best buy at least once every few months or so. Already made my money back in member discounts and the extended returns is so nice.

The discount I received having the membership was worth it as it reduced the cost of the 2 laptops I purchased.

I am glad for this membership because it will protect my nephews Christmas gift.

Good service and amazing quality, I would recommend it 100%!

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If you need hands on tech support all the time, this is probably a good service/membership. I was hoping there would be more relevant member-exclusive items available. Most of the member exclusive items or pricing are for "random" things that aren't very desirable. This does not appear to offer any tangible benefit or priority for hard to get items, or items that sell out quickly. Would be nice if the membership service was a way to differentiate a real account/user from the army of bots- but I understand that is a complex issue/situation.

In my case there was no real value. I wanted my new 75” Samsung delivered on time and set up with sound bar. It got delivered and hung on the wall. That was it. No walkthru, nothing. It seemed like they were just going thru the motions. They did take their trash with them. They were on time, but that was about it. It’s coming up on 9 months and I have not needed to use this resource even once. So for me, this was a “frustrating waste of time and money.

my nearest store is a pretty far drive, so it took me about a week to be able to bring my new pc in, which would have been past the exchange window, and i would have been stuck with the broken one and waited even longer for expensive repairs.

Happy shopping as a Rewards member but disappointed to find that once a Rewards member, the percentage changes with subsequent purchases .

Works great so far so good. Hope I get the $400 gift card for filling this out. Does anyone ever actually get it or yall lying?

Truly a blessing so glad I purchased it. The extra percks are with it.

Great deals and rewards promotions back. Also really enjoy the 60 days to return or price match.

The membership came in handy for a big purchase. However, the special discounts are very rare on most other products sold by BestBuy. Also, the discount from the membership will count against you for price adjustments and non/membership deals. For example, I purchased a Macbook pro and used the membership for the dicount. I went into the store a few weeks later for a price adjustment based on the new sale price (excluding member special pricing); however, best buy was not willing to do the price adjustment since I already received the sale price based on my purchased membership. It seems a little unfair that non-members can access the same price I paid but for free.

I was hesitant at first, but it has already illustrated the value by coming up big for the price match and warranty plan. Not to mention, the daily deals cam be amazing!

Love the protection plans! Customer service is excellent and they will request upper management involvement if necessary.

I was skeptical about joining this membership. But, I must say it is worth it! The benefits are worthy to have. Especially with the extended return policy. It really helps because times flies quickly, and sometimes you need that extra time. They are very friendly and helpful as well.

We are hoping to make this purchase of the plus membership worthwhile.

This membership lets me know all the great things that are out there in the Best Buy world. Even when I may not be able to get the chance to get to Best Buy and see what’s new, having this membership reminds me of the bonus’s I may have gets me excited to shop. So I’m always happy to know I purchased my membership.