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Customer reviews

Rating 4.2 out of 5 stars with 37546 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 37,546 reviews
  • Rated 5 out of 5 stars

    Love my membership I use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it has so many perks amazing membership a must have !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this membership has been a great addition to my already great best buy account and without it i dont know what id do its a must for tech lovers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome perks, use it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has a bunch of awesome perks. Also, when I bought my new setup in store, it extended the return period to 60 days to have a longer period to see how the setup fit me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a great incentive to our tv purchase. I look forward to seeing the new deals sent to my email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good purchase, and it saved me money. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Svc, starting at the Front Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't been in a Best Buy store for many years. I purchased a HP Desktop combo. Although I had to make 3 visits to the store; I was treated with the utmost respect. I'm a senior & have been retired for 8 years. It's definitely been a learning curve to familiarize myself with a touch screen, Wi-Fi mouse & keyboard & a very wide screen. All of the Best Buy employees were very forthcoming in explaining every detail to make my purchase even easier on me. On my 2nd visit, one of the employees greeted me with such enthusiasm & made my visit even more worthwhile dealing with the Geek Squad & customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales associate was right by recommending one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved money on my purchase. Item I purchased went on sale within 60 days and I was able to get a rebate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Best Buy Plus™ - Yearly Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have a larger return window for me to return gifts if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new TV delivered yesterday. Jaamale was wonderful. He and his mate not only helped with the set-up of the new TV, but made sure that all in log-ins were done properly. It was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend the Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Best Buy Plus Membership because it offers a lot of value. I order online a lot and enjoy the free 2 day shipping. I also get exclusive member prices and access to sales and events. I have peace of mind knowing I have an extended 60 day return window on most items. I would recommend this membership, with all the discounts, it pays for itself!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    unhappy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get an appointment at the Geek Squad for a computer repair. The person with whom I spoke made the appointment for an after work time and took copious notes on the issue I was having--including that I need my computer for work and could not leave it overnight. When I arrived they said I needed to leave it for several days, though I offered to stay and wait however long was needed--Oh no, I was told, there are so many others before you. I left with no help, having added time to a long workday with no reward. I understand others needing attention and taking my place in line. What I do not understand is being told something can happen if I can wait, arriving and being told that was not possible. That is not a responsible way to treat customers.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having misunderstandings with repairs and time for repairs can be difficult. We don't offer in the moment repairs as diagnostics and repairs can take time. Please be advised that laptop/desktop repairs normally require to be left in the store or shipped our for support. Please reach out to us on any of our social media profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam very satisfied with my merchandise great job customer service was very helpful it is very difficult to find people who are helpful or try to do the right thing job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind that comes with membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about Best Buy's membership program! The exclusive perks, such as early access to sales, extended return windows, and free shipping, make it well worth the investment. I recently saved a significant amount on electronics, and the customer service for members has always been top-notch. The ability to get expert support whenever I need it gives me peace of mind with my purchases. If you're a frequent shopper or tech enthusiast, this membership is a game-changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I could have got it help me get a brand new IPad then Apple Pencil and the Magic Keyboard for only 699 for all of it and I will be continuing to pay for my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Member for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is 100% worth it and provides you with unlimited perks and access to amazing deals that are only offered to members.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value. Geek Squad is great. The discounts are a good plus. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase it ASAP!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to save your money by purchasing bestbuy membeeship. Claimed price match within 60 days with the product I blught expensive. Got alot of rewards on my every spend. I will keep the membership for years and years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I use it quite a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value, with member only discounts, monthly gift credits, and more really makes shopping quite the experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership fir a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is good for me i liki see the prices and discounts and best buy is my favorite store to buy electronics

    I would recommend this to a friend
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