Customer Ratings & Reviews

We purchase enough products from Best Buy that having a membership provides additional support for the items that matter to us and gives me peace of mind.

I am able to receive discounted offers on products and better discount on holiday sales. More time to return items for a cheaper price on days of a sale.

We recently took the membership while purchasing a new Television. We got access to Black Friday deals early, it was a real value deal , we were provided with membership discounts as well. We were also given some cashback which can be used for our future purchases. Overall its a great value

When stepping into a Best Buy store, you are immediately enveloped by a vibrant atmosphere filled with the hum of exciting technology and the buzz of eager customers. The layout is thoughtfully designed, making it easy to navigate through aisles brimming with the latest gadgets and electronics. From cutting-edge televisions that promise to deliver breathtaking visuals to sleek laptops that embody both style and performance, each section invites exploration and discovery. The staff members are often friendly and knowledgeable, ready to assist with any inquiries you might have. Their expertise can help demystify complex tech specifications or recommend the perfect device tailored to your needs, from gaming consoles to smart home devices. In addition to the impressive selection of products, Best Buy also offers a range of services, from installation to tech support, ensuring that your experience is seamless long after your purchase. The store ambiance is further enhanced by attention to detail, with interactive displays that allow you to test out products before you buy. Overall, a visit to Best Buy is not just about shopping; it's an engaging experience that caters to both tech enthusiasts and casual consumers alike, making it a go-to destination for anyone seeking the latest in electronics.

Membership pays for itself quickly through savings on shipping and exclusive deals. Extended return window offers peace of mind on big or complex purchases. Improved customer service experience and faster support access.

The My Best Buy Plus™ membership is great if you shop at Best Buy often. You get free 2-day shipping, exclusive deals, and extended return periods — which really save time and money. The only downside is the annual fee, but the benefits easily make up for it if you buy electronics a few times a year.

First off, Julio and his partner (embarrassed I can’t remember his name) came out to my home to install my new LG 77” TV and could not get it to work. They tried everything and finally it was felt that either my 10 years old AVR was not compatible or there was a flaw in the new TV. Julio ordered a new, replacement TV and within 7 days they were back with a new unit. In the meantime, I realized that my AVR was 10 years old. My membership saved me $150 on a new Denon AVR and I saved $150 on my TV wall mounted installation. When Julio hooked my new AVR to the TV they had previously installed, everything worked perfectly. Thanks to Best Buy and their incredible team!

My Best Buy Plus membership offers good value if you shop at Best Buy often. Free shipping and exclusive deals save both money and time, and early access to sales is a nice bonus. Customer service has also been responsive. That said, the benefits feel a little limited compared to the Total plan. For example, extended returns and added protection would make the Plus tier more compelling. Overall, it’s a solid membership for regular shoppers, but upgrading might make sense if you want the full range of perks.

As a long time customer of Best Buy I recently made a couple of new purchases. During that transaction I was informed of the Best Buy Plus Membership. Since I always have a great experience when shopping BB, I went ahead and joined. Membership includes: as free 2-day shipping on most items, exclusive member-only pricing on thousands of products, early access to sales and events, and an extended 60-day return window. The membership includes unlimited remote computer tune-ups with Geek Squad tech support. So what's not to like?

This pasta maker feels solid and well-made. The dough roller is smooth, and the adjustable thickness makes it easy to get the texture I want. The cutter works great for noodles, and the cleaning kit is super helpful. I made fresh pasta on my first try, and it turned out delicious. Great little machine for the price

I got discount like free shipping that covers the cost of the membership. This is on top of the added price match guarantee.

The membership value is worth it. At first I didn't know if I needed to purchase it but the delivery on online purchases is a lot faster and some of the items are even more affordable. It is recommended if you shop in person or online frequently at Best Buy.

It has paid for itself already by getting Orbi for $140 less after a sale at BB after I purchased

I’m genuinely impressed with the Best Buy Plus membership. It’s more than just perks — it’s a smarter way to shop. From exclusive member pricing to free 2-day shipping with no minimum, the benefits are real and noticeable from the start. One of the standout features for me is the extended return window. It gives me time to actually test out products, especially big-ticket tech items, without rushing into a decision. As someone who buys laptops, smart home gear, and accessories regularly, this flexibility is huge. I also appreciated the early access to major sales — I was able to secure a deal on a high-demand item before it sold out. That alone made the membership worthwhile. Whether you're upgrading tech, replacing appliances, or just shopping smart, Best Buy Plus adds value every step of the way. Between the shipping, savings, and VIP treatment, it’s a no-brainer. Highly recommend!

I just got off the phone from geek squad. I spoke with Manual,, he figured where the problem was . He got my Microsoft office subscription up n running and my printer. I am good to go working on this problem for 3 weeks he figured it out in 5 minutes. Thank you manual!! You’re the best!! Thank you Best Buy!!

Seriously, Best Buy Plus has been a game changer. I was hesitant to get it at first, but I'm so glad I did. I've had it for over a year now, and I've already saved a little over $100 on a few different purchases with the member pricing. It's awesome to get access to those special promotional deals and discounts they offer! But the real winner for me is the extended return policy. Knowing I have 60 days to return something instead of the normal 14 days gives me so much peace of mind. It’s fantastic!

Our new laundry room is small but the delivery/install crew managed to install the washer and dryer with pedestals without any issue. And even though they had a busy delivery schedule, they spent the needed extra time to be careful to install it into a tight space without any damage or scratches to the appliance, walls doorways, etc. They also did a great job cleaning up all packaging material before they left. In short, it's what every delivery experience should aspire to be.

Loving this membership! It paid itself off after just one price match on an item I purchased that was offered at a lower price. It was so easy to go online, chat with representative who initiated my refund! Love the special membership deals too.

I’ve been really happy with my My Best Buy Plus™ membership. The free 2-day shipping and exclusive member pricing have already saved me money on a few big purchases. I also like the extended return window—it gives me peace of mind when buying electronics. The yearly fee is reasonable considering all the benefits, and I’ve found it especially useful during sales events and for getting early access to deals. If you shop at Best Buy even a few times a year, the membership pays for itself quickly.

How helpful this membership is for you is really going to depend on the person. If you already buy a lot here and want it delivered a little faster it’s probably fairly useful. Personally I bought it for the shipping upgrade, and then the item was delayed instead of arriving early. I know BB doesn’t control the mail once it’s shipped but it was still frustrating. In addition, they keep telling me to get the app for better deals. I don’t think this is reasonable, and expect full access to something I’m paying for without downloading unnecessary things, and I don’t want yet another freaking app for a single store. I don’t expect to renew unless I start getting considerably more use out of it.