Customer Ratings & Reviews

Very helpful staff and having the app made it very simple and convenient to make payments.

I purchased the WD Black 5 TB external hard drive. It has given me the opportunity to download all my PS4 games seperate from my console freeing up a ton of space for my internal hard drive on my console. Only downside is it is a little slower then Id like for my transfers or downloads. All in all everything was extremely easy to install and use.

I really like my computer...just not sure about the membership

**Exceptional Experience!** This was the most amazing experience I have ever had. The crew was incredibly polite and helpful. My TV was delivered in perfect condition. They made sure I understood every single function and operation of my new TV. I have already given out numerous referrals for both the product and service, and I am 100% sure I will continue to share how great this experience was. If you want great service with an amazing delivery team, please use this service!

The benefits are decent for the cost, but I didn't end up using enough to justify another year of membership.

Purchased due to friends recommendation that it was worth the money. Free shipping and 60 day returns sounded good to me.

I recently upgraded to the Best Buy Plus Membership, and overall, it’s been a worthwhile investment. The perks like free shipping with no minimum purchase, exclusive discounts, and an extended return window are fantastic, especially for frequent Best Buy shoppers. However, the shipping times could be improved. While other companies like Amazon offer same-day delivery, some Best Buy orders can take a week or longer to arrive. Despite this, the dedicated customer support and the added membership benefits make it a good value, but I hope they work on speeding up delivery in the future.

Great option that saves me tons of money. I would recommend to anyone making a large purchase.

Honestly really great. My favorite feature is the ability to return items beyond the 14 days. Now I can properly test an electronic device and see how I really feel about it instead of making a rushed decision. Free shipping and all that is also really nice.

I like a lot the service and the stuffs sales here.

This membership was saved me hundreds of dollars on purchases I had already intended to make without the program. I receive the rewards shortly after the earning period which has been extremely convenient for using towards more purchases. Love this membership

Nice membership great service Best Buy does to help

They served me super good, recommended and good products

this is very valuable as i can get so many offers and benefits like discounts and return window period.

They are ok but I probably won't buy again. Washer shakes and no drum light in the dryer.

Your online help desk is the worst is the worst I have ever had to deal with. Will never waist my time with them. The in store help is the best. Out sourcing yo help desk overseas is a big mistake. I can’t understand any of the people on the phone. Not good Best Buy.

depending on your circumstances, how much electronic equipment you usually buy per year, a membership may make sense

I have caught several exceptional sales and discounts since joining plus. It has definitely paid for itself between credits received and sales I’ve benefited from.

I am satisfied with the membership because they give me a lot of discounts and offers.

The membership is pretty helpful when it comes to protecting your purchase item and giving you more time to try out your item. Would definitely recommend