Customer Ratings & Reviews

I’m really happy I decided to get the Best Buy yearly membership. The benefits are totally worth it—fast and free shipping, exclusive deals, and extra protection options have already saved me money. Customer service has also been super helpful and quick whenever I’ve had questions. If you shop at Best Buy even a few times a year, this membership pays for itself. Highly recommend!

I give Best Buy a 5 star because the customer Service is excellent. All the items I order are excellent as well. Keep up the amazing work.

Wow. I went to a couple other stores nearer to my house, looking for for a new refrigerator. Nobody wanted to help! What is that anyway my brain said go to Best Buy. I did. As soon as I walked in the door, the greeter was there of course and she said do you need any help? I said yes actually I do. She promptly found a nice person to help me and he did a wonderful job. His name is Tim and I think he deserves a raise not only was he patient, thorough, with a great attitude, but he was efficient as well. This is a good mix and resulted in sale and happy customer so far. Now delivery day hopefully that goes as well. I expect it too. I love Best Buy. There should be a song.,”Ooooh Best Buy we loooove you.”

Made returning products I was unsure about much more comfortable. Had to buy a laptop for travel and wasn't sure if it would work, unfortunately it didn't. But BB made it easy with the 60 day window to test the laptop and exchange it for a better version that suited my needs

Best Buy’s Plus Membership has been totally worth it. The fast free shipping, extended returns, and exclusive member deals have saved me time and money. I especially appreciate the quick, reliable tech support whenever I need it. If you shop at Best Buy even a little, this membership pays for itself. Highly recommend!

I have been pleased with everything i buy Wonderful People that wait on your service and politely and spend time with u on your purchase and I found out they get no perks or anything commissions on sales Just there pay they deserve something fir sales they do to make the company money on sales

Everything was a good understanding of helping me to make s good purchase for a good price and not only that helping me to understand the. Values of the sales and discount of being a member,that is so awesome

I love the member pricing and most of all the Geek Squad. I have purchased several TVs and I am so glad I had access to the Geek Squad. I may be purchasing another TV in the near future and really glad I have this benefit.

My Best Buy Plus membership has been a great value for me. I really enjoy the exclusive member pricing and early access to deals. The savings add up quickly, especially on big purchases. Customer service has also been very helpful whenever I needed support. Overall, it gives me peace of mind and is definitely worth the cost.

I recently purchased an HP All in One computer. The sales assistant mentioned the The Buy Plus membership. I was very interested in the price match for 60 days. Especially since Black Friday was coming up. The price on my purchase went down another $50.00. I called Best Buy and was given the $50.00 credit to my credit card. No problem.

many thanks for giving me this opportunity to write my opinion ; grateful to staff and other team members who always assisted me buying and enjoying best buy products , i swish everybody health life , prosperity and happy new year ,

I purchased a Sony television 62 days ago and today was denied the Black Friday sale price ($198.01 reduction) because I was 2 days late. Has anyone received any allowance on the 60 day rule?

It's early days but so far it seems good. I was purchasing a two-pack WiFi mesh system in store and the cost of the membership was offset by a discount on the items I was buying so it was an obvious choice. Whether I will renew the membership at the end of its twelve month term will depend on how useful I find it.

So far this membership has been well worth the expense. With the credits I received from my purchase of an item and the membership I was able to get a considerable discount on another item.

I bought this manly because they offered to include it in my purchase while also matching the total amount I was gonna pay anyways. Gives me peace of mind for extended return time incase the item I bought was faulty. Yearly payment is also pretty reasonable whether you shop often or spend a lot during the holidays.

I had an issue with headphones I received for Christmas and they swapped them out with no issues. I love my new Bose headphones! Thanks

The Best Buy membership is a great way to save money while getting access to exclusive deals and benefits. It offers perks like faster customer support, extended return periods, and special discounts that make shopping easier and more affordable. Overall, the membership is a smart choice for anyone who buys electronics often and wants the best value.

This membership is real, the prices with it are lower, the equipment with excellent quality and I like the peace of mind of having protection plans in my purchases. 100 percent recommended

The My Best Buy Plus annual membership gives you perks like free 2-day shipping, exclusive member prices and extended returns for a year — great if you shop frequently, but the value depends on how much you use those perks.

I’ve been a My Best Buy Plus member for a few year now, and honestly, it’s been a pretty solid experience. For $49.99 a year, I wasn’t sure if it’d be worth it, but the perks have added up. The free 2-day shipping is a game-changer—no minimum purchase needed, which is awesome for small stuff like cables or accessories. I’ve saved a decent chunk with the exclusive member prices too; I snagged a laptop recently and got $50 off just for being a member, so the membership basically paid for itself right there. The extended 60-day return window is another big plus. It takes the pressure off when I’m buying something I’m not 100% sure about—like a gadget I might want to test out for a while. I also like getting early access to sales and new products; it feels kinda cool to get first dibs on stuff before it’s gone. That said, it’s not perfect. If you don’t shop at Best Buy a lot, the value might not be there—I’ve had months where I didn’t use it much and wondered if it was worth renewing. And some of the ‘exclusive’ deals aren’t always mind-blowing. But overall, for someone like me who’s into tech and shops Best Buy regularly, it’s been a no-brainer. I’d give it a solid 4 out of 5—great if you use it, but maybe not for everyone.